Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
Branch Office Administrator - Acworth, GA
Edward Jones
United States
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients…
Added 7 mins ago
Team Captain Endzone & Loyalty (Front End)
DICK'S Sporting Goods, Inc.
United States
Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s). Help establish working plans related to…
Added 11 mins ago
Customer Service Representative
Ellsworth Corporation
Elk Grove Village, IL
…identifying workflow improvement opportunities, including cascading process recommendations to support continuous team…
Added 12 mins ago
VS
Cyber Defense Project Integrator
VT Services
Aurora, CO
- $170,000 to $205,000 USD / year
Ability to coordinate program management process activities such as Program Reviews and Control Gate Reviews including scheduling of meetings and preparation of briefings/presentations
Added 13 mins ago
TT
Product Manager - Ditch Witch (HDD Tooling & Drill Pipe)
The Toro Company
Perry, OK
- $83,800 to $118,000 USD / year
…industry, customer segments and consistently demonstrate a strong business acumen. Key functions include: identifying best solutions for customer needs, providing insight into growth…
Added 13 mins ago
A
Gemini Enterprise for CX Sr. Engineer
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories.
Added 13 mins ago
Gemini Enterprise for CX Specialist
Accenture
Oklahoma City, OK
Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories.
Added 13 mins ago
A
Epic Payer Platform Lead
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
Take end user information to create a very detailed scope and get sign off from the Operations team. Translating business requirements into Epic-native configuration in real time.
Added 13 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Oklahoma City, OK
- $132,500 to $338,300 USD / year
…799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at…
Added 13 mins ago
Transportation Specialist
Veterans Affairs, Veterans Health Administration
Oklahoma City, OK
Added 22 mins ago
Community Corrections Agent II
State of North Dakota
ND
Support daily office operations, including reception, clerical duties, collection of court-ordered financial obligations, and assistance with client transportation and searches
Added 24 mins ago
Associate Director - Third Party Risk Management
Deloitte
Saint Louis, MO
Deloitte is seeking an Associate Director to help lead its Third Party Risk Management (TPRM) Program. This leader will drive consistent program execution, strengthen governance and…
Added 24 mins ago
Associate Director - Third Party Risk Management
Deloitte
Kansas City, MO
Deloitte is seeking an Associate Director to help lead its Third Party Risk Management (TPRM) Program. This leader will drive consistent program execution, strengthen governance and…
Added 25 mins ago
Executive Director, INT Oncology Marketing
ModernaTX, Inc.
Cambridge, MA
…while helping establish the foundations of Moderna’s oncology business. Reporting to the Vice President of Oncology Marketing, you will combine enterprise-level strategic leadership with…
Added 31 mins ago
A
Machine Operator (CZ)
Aerotek
Vancouver, WA
- $20 to $25 USD / hour
…controlled equipment used in a silicon ingot manufacturing process. You will follow complex, detailed procedures, maintain accurate documentation, and ensure all work meets strict quality…
Added 31 mins ago
A
Machine Operator (Slicing/Wire Saws)
Aerotek
Vancouver, WA
- $20 to $25 USD / hour
…defects. Operators will be cross-trained to rotate among multiple process areas within the…
Added 38 mins ago
FF
Senior Project Manager
FOUNDATION FINANCE COMPANY, LLC
ROTHSCHILD, WI
- $105,000 USD / year
Added 38 mins ago
Account Management Specialist
DAYBREAK FOODS INC
LAKE MILLS, WI
…administers the company\'s vendor management, risk, and compliance program. This position coordinates vendor onboarding, evaluates risk classifications, ensures required documentation is…
Added 39 mins ago
Deputy City Clerk
CITY OF GREEN BAY
GREEN BAY, WI
JOB REQUIREMENTS: The City of Green Bay Clerk\'s Office is seeking a Deputy City Clerk to assist in carrying out all functions of the Clerk\'s Office. This position performs difficult and…
Added 39 mins ago
Digital Banking Solutions Consultant
Fiserv
Madison, WI
Stay informed about the product roadmap and effectively communicate it to prospects and clients to support business opportunities.
Added 47 mins ago
Veterinary Assistant 2
The Animal Foundation
Las Vegas, NV
Support humane euthanasia procedures when necessary, which may include working an entire shift dedicated to these duties. Responsibilities include providing emotional support, ensuring…
Added 52 mins ago
Sentinel - Systems Engineer (20086)
CORP-Corporate Office
United States
…join our team. This position will be located at Roy, UT to support the Sentinel (GBSD) program in the Strategic Deterrent Systems (SDS) Division. Northrop Grumman supports the Air Force’s…
Added 54 mins ago
C
Operations Manager
Circles
New Brunswick, NJ
- $80,000 to $83,000 USD / year
The primary client account based in New Brunswick, New Jersey requires onsite operational support a minimum of one day per week, with additional onsite presence and coverage redundancy…
Added 54 mins ago
CB
Payroll Support Specialist
Christian Brothers Automotive
Remote, United States
- $50,000 to $62,000 USD / year
At Christian Brothers Automotive, we’re in the business of serving others. Fixing cars is the vehicle for us to do just that. Founded in 1982 with a mission to love our neighbors as…
Added 54 mins ago
CB
Corporate Accountant
Christian Brothers Automotive
Remote, United States
- $75,000 to $90,000 USD / year
At Christian Brothers Automotive, we’re in the business of serving others. Fixing cars is the vehicle for us to do just that. Founded in 1982 with a mission to love our neighbors as…

Circles

Operations Manager

New Brunswick, NJ, United States

$80,000 to $83,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $83,000 USD / year
Experience: 5+ years of operations, hospitality, workplace experience, concierge, or customer service leadership experience
Posting language: English
Posted: Oct 16, 2026

Original job description

As a Operations Manager at Circles, you will take ownership of a dynamic portfolio of workplace hospitality, concierge, and employee experience programs, serving as a strategic operational leader across multiple client accounts. This role is responsible for driving exceptional service delivery, optimizing team performance, strengthening client relationships, and ensuring operational excellence across diverse environments including healthcare, corporate headquarters, innovation campuses, and hospitality-focused workplaces.

Acting as the primary liaison between clients, Account Management, frontline teams, and internal departments, you will play a critical role in ensuring programs operate efficiently while consistently exceeding client expectations. This position requires proactive leadership, strong operational acumen, effective communication, and a passion for creating elevated hospitality experiences.

The Operations Manager will support onsite and hybrid teams across multiple accounts, traveling as needed to oversee operations, support launches and transitions, conduct training, address operational challenges, and foster a culture of accountability, hospitality, and continuous improvement.

Location & Travel Expectations The primary client account based in New Brunswick, New Jersey requires onsite operational support a minimum of one day per week, with additional onsite presence and coverage redundancy provided as business needs require. Scheduled onsite support days may vary based on operational demands, client priorities, staffing coverage, and program needs. This role also requires regular travel to support client launches, operational transitions, trainings, onsite team support, audits, hospitality activations, and business continuity efforts across assigned accounts. Flexibility to travel with limited notice is required.

Compensation for this role: $80,000 - $83,000 per year plus annual performance based bonus.

Key Responsibilities:

Operations Account Ownership and Client Engagement:
Serve as the operational lead for assigned accounts, ensuring alignment with client expectations and business goals.
Oversee workplace hospitality and concierge programs across multiple client environments.
Act as the primary liaison between clients, Account Management, onsite teams, and internal partners.
Build strong relationships with client stakeholders and workplace partners.
Represent Circles during client meetings, site visits, launches, and operational reviews.
Continuously identify opportunities to enhance service delivery, introduce innovative hospitality solutions, and support growth opportunities within existing client partnerships.
Resolve escalated client and employee concerns based on operational risks or service gaps with professionalism and urgency.
Ensure teams consistently uphold both client and Circles service standards.
Team Leadership and Development:
Lead and support frontline hospitality and concierge teams across multiple locations.
Foster a culture of accountability, engagement, and service excellence.
Conduct regular team meetings, coaching sessions, and performance discussions.
Oversee staffing, scheduling, PTO approvals, attendance, and daily operations.
Support recruiting, onboarding, and training efforts in partnership with HR.
Address performance concerns and employee relations matters in alignment with company policies.
Encourage employee growth and ongoing development opportunities.
Supervise daily activities by delegating tasks, scheduling, prioritizing activities, and upholding operating standards.
Act as an ambassador of company culture by promoting engagement and encouraging active participation in company initiatives.
Training, Coverage, and Onsite Support:
Travel to client sites to support launches, training, operational transitions, and staffing support.
Provide hands-on operational coverage during staffing gaps, events, or escalations.
Conduct operational audits, service reviews, and client check-ins.
Ensure teams are trained on SOPs, systems, hospitality standards, and client expectations.
Support concierge servicing, visitor management, employee engagement, and hospitality activations.
Strategic and Operational Excellence:
Partner with leadership and Account Management to align operations with client goals.
Lead operational initiatives, process improvements, and service enhancements.
Maintain and update SOPs, training materials, and operational documentation.
Ensure consistency in service delivery and operational standards across accounts through quality assurance initiatives, audits and compliance processes.
Collaborate cross-functionally with HR, Marketing, Technology, Training, and Operations teams.
Utilize systems including Salesforce, HS App, Quick Cases, visitor management systems, and reporting tools.
Financial Oversight:
Optimize staffing levels to meet operational needs while adhering to budgetary guidelines.
Contribute to achieving financial targets, including revenue and unit operating profit (UOP) goals.
Other job-related duties as assigned

Job Specific Competencies:

Inspire and motivate the team to work cohesively.
Communicate clearly in both verbal and written forms.
Provide effective coaching and mentoring.
Build professional relationships and maintain a positive image.
Prioritize tasks and manage time effectively.
Resolve conflicts and initiate solutions to improve productivity.
Maintain a consistently approachable and professional image.
Handle escalated customer concerns and prioritize tasks effectively.
Proactively develop and reinforce operational standards, policies, and procedures.
Create a positive work environment that fosters continuous learning and employee satisfaction

Requirements:

5+ years of operations, hospitality, workplace experience, concierge, or customer service leadership experience
Experience managing multi-site or multi-client operations preferred
Strong people leadership and coaching skills
Exceptional organizational and communication abilities
Ability to manage competing priorities in a fast-paced environment
Experience with hospitality, concierge, workplace services, healthcare, or employee experience environments strongly preferred
Comfortable navigating ambiguity and evolving operational needs
Proficiency with Microsoft Office, Teams, Excel, and operational platforms
Experience with Salesforce or similar CRM systems preferred
Medical, dental, vision insurance starting the first day of the month after hire
401k with match
Life insurance paid for by Circles
Unlimited PTO
Paid holidays
Access to discount programs
4 Week sabbatical every 5 years

Apply About employer

Report this job