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BR
Community Care Navigator (Part-time: 25 hours per week)
Benjamin Rose
Cleveland, OH
- $21.63 to $26.92 USD / hour
- Part-time
Establish and maintain effective working relationships with colleagues, leadership, and community stakeholders to support integrated service delivery.
Added just now
Store Manager
Lowes
Chester, VA
Experience in a leadership role in more than one store volume or complexity level
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L
Full Time - Fulfillment Associate - Day
Lowes
Abingdon, VA
- Full-time
Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
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Territory Manager - SKF - Sealing Solutions
SKF
Salt Lake City, Ut, UT
Minimum of 3-5 years of experience in sales management, business development, or a related role within the industrial distribution sector.
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Relationship Banker Business Specialist
PNC
Freehold, NJ
…professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and…
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Client & Community Relations Assistant Director
PNC
Orlando, FL
Completes market analysis and reports and provides recommendations to leadership. Manages project budgets and contributes to market level budget.
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Software Architect Sr (AI & Intelligent Automations)
PNC
Farmers Branch, TX
This role combines solution architecture, hands-on engineering, technical leadership, and end-to-end delivery ownership.
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Branch Manager I (MLO)
PNC
Austin, TX
…performing team through the attraction, on-boarding, coaching and development of branch team…
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Branch Manager
PNC
Round Rock, TX
…performing team through the attraction, on-boarding, coaching and development of branch team…
Added just now
L
Full Time - Fulfillment Associate - Day
Lowes
Wareham, MA
- $16 to $16.65 USD / hour
- Full-time
Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
Added 1 min ago
Sr. Business Systems Analyst, NetSuite
Cytek Biosciences Inc
Fremont, CA
Strong communication, facilitation and stakeholder skills across business, technical and leadership audiences.
Added 1 min ago
Manager, Health Plan Provider Relations (Michigan)
Molina Talent Acquisition
Detroit, MI · Grand Rapids, MI · Flint, MI · Traverse City, MI · Lansing, MI
Leads and manages team responsible for health plan provider relations activities. Supports network development, network adequacy and provider training and education. Serves as primary point…
Added 1 min ago
KS
Superintendent-In-Training (Mid-Shift)
Kalos Services Inc.
Orlando, FL
- $25 to $35 USD / hour
Participate in a structured Superintendent development program that includes hands-on field rotations, technical and safety training, coaching, and regular progress evaluations.
Added 1 min ago
Service Plumbing Field Supervisor
DynaTen Corporation
Fort Worth, TX
· In-house and manufacturer-led training and leadership development.
Added 1 min ago
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Staff Software Engineer, Financial Infrastructure
Replit
Foster City, CA
- $290,000 to $375,000 USD / year
…millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application…
Added 1 min ago
Lead Preschool Teacher- no nights or weekends!
Discovery Kidzone
Helena, MT
…in our educators through ongoing coaching, paid professional development, leadership opportunities, and a supportive environment where your ideas and expertise are…
Added 1 min ago
DK
After School Teacher & Driver - Part-Time Afternoons
Discovery Kidzone
Clancy, MT
- Part-time
Work with the team to ensure smooth daily program operations
Added 1 min ago
Automotive Technician
DriveTime
Owings Mills, MD
Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
Added 1 min ago
IT Business Analyst
Merrick & Company
Greenwood Village, CO
Lead development of business-focused User Acceptance Testing (UAT) strategies, scenarios, and validation approaches.
Added 1 min ago
PF
Club Manager
Planet Fitness
Tallmadge, OH
- $50,000 USD / year
Invest in staff training and development to enhance their skills and performance.
Added 1 min ago
PF
Club Manager
Planet Fitness
Kent, OH
- $50,000 USD / year
Invest in staff training and development to enhance their skills and performance.
Added 2 mins ago
Assistant Softball Coach I
California Lutheran University
CA
Serves as an assistant coach for the program; assists in coaching during athletic events; coaches scheduled practice and workout sessions; assists in the development of practice and game…
Added 2 mins ago
Assistant Softball Coach II
California Lutheran University
CA
Serves as an assistant coach for the program; assists in coaching during athletic events; coaches scheduled practice and workout sessions; assists in the development of practice and game…
Added 2 mins ago
Store Manager in Training
GNC Holdings LLC
Greeley, CO
GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or…
Added 2 mins ago
CI
Android Sales Expert
Companies, Inc.
Saginaw, MI
- $22.5 USD / hour
Opportunities for continued program work and advancement

Cigna-Evernorth Services Inc.

Customer Service Supervisor - Express Scripts - Remote

Remote, United States

$51,700 to $86,100 USD / year

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Job details

Pay: $51,700 to $86,100 USD / year
Apply by: Nov 10, 2026
Education: High school diploma
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Summary

As a Customer Service Supervisor, you will lead a team of contact center representatives who support patients and providers with pharmacy needs. You will coach and develop employees, manage daily team operations, and help ensure service and performance goals are met.

This role is a strong fit for a hands-on leader who enjoys developing employees, solving customer issues, and working with others to improve the customer and client experience.

Key Responsibilities

Lead and support a team of 20+ virtual customer service representatives to meet quality, service, and productivity goals.
Conducts proactive call monitoring and data analysis to promptly detect emerging service issues and trends.
Coach employees through regular feedback, performance discussions, and development opportunities.
Manage daily workflow and assign work based on business needs.
Handle escalated customer issues and support timely, effective resolutions.
Partner with other teams to improve the patient, prescriber, and client experience.
Identify opportunities to improve processes and team performance.
Support the hiring, training, and onboarding of new team members.
Create a positive team environment that promotes accountability, collaboration, and strong performance.

Qualifications

High School Diploma or GED required. Bachelor’s degree preferred.
2+ years of frontline leadership or supervisory experience preferred.
Experience in pharmacy benefit management (PBM), specialty medications, healthcare, or a related industry preferred.
Strong communication and people leadership skills.
Ability to coach, develop, and provide clear feedback to employees.
Strong problem-solving skills and ability to make sound decisions.
Ability to handle difficult conversations professionally.
Ability to work well with leaders and other departments to solve customer and business issues.
Strong computer skills, including Microsoft Office and Excel.
Ability to adapt to changing priorities in a fast-paced environment.
Must be able to work a regular shift within the department's hours of operation: Sunday through Saturday, 7:00 a.m. to 12:00 a.m. EST.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 51,700 - 86,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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