Jobs in the United States

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Added 11 mins ago
Consultant, Software Engineer (DevXP)
Nationwide Life and Annuity Insurance Co
OH
The immediate focus is to lead and partner with teams and architects to define and implement automation patterns for web applications, mainframe, and desktop applications. You’ll help…
Added 18 mins ago
Engineer- Cloud Security
INSPYR Solutions
Fort Worth, TX
We are looking for an experienced Cloud Security Engineer to help lead and execute cybersecurity initiatives across cloud and enterprise environments. This role will work closely with…
Added 18 mins ago
IS
Construction Manager
INSPYR Solutions
New Albany, OH
- $80 to $90 USD / hour
Support the Lead CM as needed including contractor, designer, and vendor management.
Added 18 mins ago
Project Manager – Data Center Construction
INSPYR Solutions
Canton, OH
We're hiring a Project Director or Project Manager to lead ground-up delivery of our Midwest data center campuses. The site will be a 50+ MW Data Center in the Canton, OH area. You'll lead…
Added 18 mins ago
Project Manager – Data Center Construction
INSPYR Solutions
St. Louis, MO
We're hiring a Project Director or Project Manager to lead ground-up delivery of our Midwest data center campuses. The site will be a 50+ MW Data Center in the St. Louis area. You'll lead…
Added 21 mins ago
G
Senior Project Manager - Healthcare Construction
GPAC
Des Plaines, IL
- $140,000 to $180,000 USD / year
Build lasting relationships with health systems and design teams
Added 24 mins ago
Senior Digital Product Manager (Ecommerce)
GCI Communication Corp
Anchorage, AK · AK
GCI's Senior Digital Product Manager will lead the definition and delivery of the Digital product vision and roadmap, ensuring components and platforms work together to support a wholistic…
Added 24 mins ago
EG
Cloud Engineer
Eliassen Group
Juneau, AK
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 34 mins ago
BH
Substation Engineer I, II, Senior, Lead or Principal
Black Hills Energy
Pueblo, CO
- $31,533 USD / year
…$109,250 Level II: $86,700 - $$130,050Senior: $97,150 - $160,150 Lead: $105,750 - $174,450 Principal: $116,500 - $192,400Reporting Relationship: Substation Engineering ManagerLocation:…
Added 34 mins ago
BH
Substation Engineer Senior, Lead or Principal ($10,000 sign-on bonus!)
Black Hills Energy
Golden, CO
- $31,533 USD / year
…experience, and internal equity.Senior: $97,150 - $160,150 Lead: $105,750 - $174,450 Principal: $116,500 - $192,400 Reporting Relationship: Substation Engineering ManagerLocation: Denver,…
Added 34 mins ago
UO
Tenure-Track Faculty in the ATLAS Institute - with tenure home in Mechanical Eng
University of Colorado Denver
Boulder, CO
- $118,000 to $130,000 USD / year
…tenure-track Assistant Professor in creative technology and design. We seek an imaginative, collaborative, and boundary-pushing scholar whose work transcends traditional disciplinary…
Added 34 mins ago
BH
Substation Engineer Senior, Lead or Principal ($10,000 sign-on bonus!)
Black Hills Energy
Golden, CO
- $31,533 USD / year
…experience, and internal equity.Senior: $97,150 - $160,150 Lead: $105,750 - $174,450 Principal: $116,500 - $192,400 Reporting Relationship: Substation Engineering ManagerLocation: Denver,…
Added 34 mins ago
BH
Substation Engineer I, II, Senior, Lead or Principal
Black Hills Energy
Pueblo, CO
- $31,533 USD / year
…$109,250 Level II: $86,700 - $$130,050Senior: $97,150 - $160,150 Lead: $105,750 - $174,450 Principal: $116,500 - $192,400Reporting Relationship: Substation Engineering ManagerLocation:…
Added 34 mins ago
EI
Senior Director, S&OP
Entegris, Inc.
Colorado Springs, CO
- $31,533 USD / year
…materials market, this role requires deep experience balancing long lead-time, capacity-constrained supply with volatile customer demand, and a proven ability to lead organizations through…
Added 34 mins ago
VI
Senior Learning Partner
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…capability models, and consistent onboarding experiences. You will lead onboarding strategies and governance for new hires and internal transfers, establishing clear milestones, practical…
Added 42 mins ago
Product Engineer Senior / 10860 / Grenada
Modine Grenada LLC
Grenada, MS
Added 42 mins ago
EG
Cloud Engineer
Eliassen Group
Jackson, MS
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 48 mins ago
IS
Senior Project Manager
INSPYR Solutions
Merrifield, VA
- $70 to $80 USD / hour
Develop, present, and lead project planning efforts including risks/issues, requirements definition, technical design, system documentation, user training, and production delivery while…
Added 49 mins ago
S
Maintenance Reliability Engineer
Syensqo
Willow Island, WV
- $98,720 to $123,400 USD / year
Improve reliability and availability of rotating equipment (pumps, compressors, agitators, gearboxes, motors, seals, lubrication systems).
Added 49 mins ago
EC
Lead Field Service Electronics Technician
Eaton Corporation
Hurricane, WV
- $69,000 to $101,000 USD / year
Eaton’s Critical Power Solutions Division delivers the confidence of uninterrupted power when it matters most. We design and manufacture advanced UPS systems, batteries, and power…
Added 49 mins ago
Enterprise IT Lead Architect
Keylogic Systems Inc
Charleston, WV
Added 49 mins ago
EG
Cloud Engineer
Eliassen Group
Charleston, WV
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 55 mins ago
EG
Cloud Engineer
Eliassen Group
Lincoln, NE
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 59 mins ago
Senior Applied Scientist, Fauna
Amazon.com Services LLC
New York, NY
Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots…
Added 1 hour ago
G
Manufacturing Engineer
GPAC
Waterbury, CT
- $80,000 to $110,000 USD / year
Seeking an energetic driven Manufacturing Engineer to lead our manufacturing floor Continuous Improvements. This is a Hands-On position focused on lean / continuous improvement initiatives…

Cielo

Manager - Customer Technology Operations

Remote, United States

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Job details

Experience: Bachelor's degree in business, Technology, or related field or 5+ years of experience in technology operations or similar role
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description Are you ready to accelerate your career? Join Cielo as a Manager - Customer Technology Operations! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at talent.acquisition@cielotalent.com

Job Description

The Manager - Customer Technology Operations drives operational excellence within our Customer Technology team. This role will be responsible for managing vendor relationships, maintaining operational documentation, supporting product management initiatives including leading communication efforts for Customer Technology. Location: United States - You must have the legal right to live and work within the United States. Work set up: Remote in United States

Duties and Responsibilities:

Identify and implement process improvements across Customer Technology.
Maintain organized documentation systems for all operational processes.
Monitor and report on operational metrics and KPIs.
Develop and implement best practices for operational efficiency.
Create and distribute detailed release notes for technology updates and implementations.
Manage Jira operations, including tool enhancements and process improvements.
Oversee Zendesk administration and maintenance for customer technology tools.
Develop and maintain training materials for customer technology solutions.
Support voice of customer activities across Customer Technology.
Oversee vendor relationships, including contract management, invoicing, and PO processes.
Execute and track vendor contract signatures and manage vendor sunset processes.
Maintain regular communication with technology vendors to build and nurture strategic relationships.
Create and maintain comprehensive vendor documentation and tracking systems for renewals.
Lead communication efforts for all Customer Technology operations.
Manage and coordinate technology outage communications.
Organize and facilitate governance meetings, including agenda setting, documentation, and follow-up.
Ensure effective change management processes are followed and documented.
Other duties as assigned.

Qualifications

Position Requirements

Education:

Bachelor's degree in business, Technology, or related field or 5+ years of experience in technology operations or similar role

Experience:

Strong project management and organizational skills, required.
Excellent verbal and written communication abilities, required.
Proven experience with vendor management and contract administration, required.
Proficiency in ZIP, Jira, Zendesk, and other relevant technology platforms, required.
Experience in Technology operations within a Talent Acquisition organization, required.
Strong attention to detail and process orientation, preferred.
Excellent problem-solving and analytical skills, preferred.
Ability to understand and improve complex processes, preferred.
Experience with change management methodologies, preferred.
Strong interpersonal skills and ability to build relationships, preferred.
Self-motivated with the ability to work independently, preferred.
Adaptable and flexible in a fast-paced environment, preferred.
Experience with documentation and training material creation, preferred.
Proficient in Microsoft Office Suite.
Experience with project tracking tools (JIRA, & Smartsheet).
Understanding of technology operations and support processes.
Familiarity with contract management systems.
Strong leadership and team collaboration abilities.
Excellent time management and prioritization skills.
Proactive approach to problem-solving.
Customer-focused mindset.
Professional demeaner and strong work ethic.

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More about this job

Skills

Recruitment
Documentation
Communication skills
Jira
Zendesk
Contract management
Change management
Project management
Organizational skills
Vendor management
Attention to detail
Problem solving
Analytical skills
Interpersonal skills
Work independently
Adaptability
Microsoft Office
Atlassian JIRA
Smartsheet
Leadership
Collaboration
Time management
Prioritization

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