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Added 2 mins ago
Engineer, Cloud
CMG Strategy Co., LLC
United States
The Engineer – Platform Engineering (Cloud Engineer) is responsible for building and managing Chipotle’s cloud and on-premises infrastructure, with a focus on automation and scalability.…
Added 2 mins ago
Technical Lead Analyst – Quality Control
AeroVironment, Inc.
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Quality Control/System Engineer (Software/Hardware)
Added 3 mins ago
Security Engineer
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Join our team as a Security Specialist within our Varonis Security Operations and Forensics Group. As one of our elite cybersecurity engineers, you will be at the forefront of cyber…
Added 4 mins ago
Sr. Unified Communication Engineer
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Added 7 mins ago
Hardware Design Engineer
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…applications and ruggedized environments. The Hardware Design Engineer takes ownership of the full hardware lifecycle, from concept and design through development, system integration,…
Added 7 mins ago
Network Engineer II - Network Segmentation
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Added 7 mins ago
System Support Engineer
ENSCO, Inc.
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…customer support? We are seeking a highly motivated and skilled System Support Engineer to join our Rail Service Department in Hauppauge, NY. In this role, you will play a crucial part in…
Added 8 mins ago
Sr. UI Platform Engineer
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Sunnyvale, CA
…changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3…
Added 8 mins ago
Backend Engineer III, Data Onboarding, NG-SIEM (Hybrid)
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…changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3…
Added 8 mins ago
Sr. Engineer - Dev Experience Sensor
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Added 9 mins ago
Network Architect
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…service enhancements, and integration qualities with a focus on security and operational readiness of all solutions; formulate concept of operations, define requirements, system…
Added 15 mins ago
DEVOPS ENGINEER – GIT/Linux- 5+ yrs of Experience - TS/SCI w/Poly clearance is required- RC - 323
Halogen Engineering Group, Inc
Columbia, MD
DevOps Engineer – GIT/ Linux - 5+ yrs of Experience - TS/SCI w/Poly Required
Added 15 mins ago
IG
AWS Cloud Engineer
Insight Global
Remote, United States
- From $80 USD / hour
Insight Global is seeking an experienced AWS Cloud Engineer to support a large-scale migration of approximately 380 virtual machines and 59 applications from an on-premises VMware…
Added 15 mins ago
E
Software System Engineer
ESM
Columbus, OH
- $136,000 to $162,000 USD / year
…for Defense and Federal customers. We are hiring a Software System Engineer- Lead to support an enterprise-level program within a federal…
Added 17 mins ago
Hardware Engineer
Warner Robins
Terma Inc, the US subsidiary of Denmark based Terma A/S, is searching for a Hardware Design Engineer to join our team of dedicated professionals in an exciting and rewarding fast paced…
Added 21 mins ago
Network Engineer
Pridgeon & Clay Inc
Grand Rapids, MI
Objective: The Network Engineer is responsible for analyzing, designing, installing, configuring, maintaining and repairing the network infrastructure and application components, including…
Added 23 mins ago
Software Engineer (Associate, Experienced or Lead) - El Segundo CA
Military Spouse Jobs & VetJobs
United States
The Boeing Company has an exciting opportunity for a Digital Twin Software Simulation and Deployment Engineer to support Strategic Space Communications Programs in El Segundo, CA. This…
Added 36 mins ago
AV Engineer
Slalom LLC
Seattle, WA
Slalom's IT Infrastructure Team is seeking an experienced AV Engineer to join its Infrastructure Technologies team. This role will be responsible for engineering, managing, supporting, and…
Added 44 mins ago
Engineer II Mechanical
Zachry Group
Stonington, CT · Charlotte, NC · Williamsburg, VA
Zachry Nuclear Engineering (ZNE) is seeking a Mechanical - Engineer II to join our growing team. Working alongside experienced engineers, you'll contribute to engineering design, technical…
Added 45 mins ago
Software Engineer
Red Hat, LLC
United States
The Red Hat Identity Management (IdM) Engineering team seeks a Software Engineer to help us deliver on the next generation of Public Key Infrastructure (PKI) product functionalities within…
Added 45 mins ago
Senior Software Engineer
Red Hat, LLC
United States
The Red Hat Identity Management (IdM) Engineering team seeks a Senior Software Engineer to help us deliver on the next generation of Public Key Infrastructure (PKI) product functionalities…
Added 45 mins ago
Senior Software Engineer
Red Hat, LLC
United States
The Red Hat Identity Management (IdM) Engineering team seeks a Senior Software Engineer who will join us in Lowell , MA to help us deliver on the next generation of Public Key…
Added 48 mins ago
VH
Safety and Occupational Specialist
Veterans Health Administration
Prescott, AZ
- $74,678 to $97,087 USD / year
This position is located within the Facilities Management Service at the Northern Arizona VA Healthcare System (NAVAHCS) in Prescott, AZ. The primary purpose of the Safety and Occupational…

CIBC

Senior Production Support Engineer

Chicago, IL, United States

For the Chicago market, this role offers an expected salary range of $120,000–$140,000 based on experience, qualifications, and location.

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Job details

Pay: For the Chicago market, this role offers an expected salary range of $120,000–$140,000 based on experience, qualifications, and location.
Experience: You demonstrate 3 - 5 years of Application Support Experience with an expertise in Hyperion Architecture, maintaining Essbase cubes, and software patching and ITIL (ServiceNow).
Posting language: English
Posted: Oct 13, 2026

Original job description

Chicago, IL

Full time

2620964

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

As a member of CIBC’s Application Support Team, you will play a critical role in providing investigation and second-level support for client and technical issues, system or website outages, and inquiries related to both internal and external applications. You will manage, prioritize, and address issues by liaising with relevant CIBC technology groups and vendors. Your responsibilities will include maintaining production applications, overseeing daily operational activities, managing escalations, and adapting established procedures to meet specific situations including providing 24x7 support and coordinating recovery efforts when necessary.

At CIBC, we support an environment where you can thrive. This role follows a hybrid work arrangement, requiring you to be onsite at least two days per week, with the flexibility to work remotely on other days.

How You’ll Succeed

Technical & Analytical Skills: You bring an expertise in Hyperion architecture, maintaining Essbase cubes and software patching, user provisioning software and managing user provisioning migrations and/or software implementations.. Leverage tools such as Azure DevOps, ServiceNow, and Jira for requirements tracking, project management, and issue resolution.
Operational Excellence : Coordinate production support needs and manage escalations. Maintain documentation, including deficiencies, deviations, application flow diagrams, and SCM plans. Validate and submit responses to audit requests. Embrace and advocate for change, continuously seeking improvements.
Collaboration & Relationship Management: Develop and maintain strong relationships with business and technology partners, senior management, and internal/external clients. Mentor and support intermediate analysts. Liaise with stakeholders to ensure alignment with team mandates and relevant policy or legislative changes.
Project Delivery & Systems Implementation : Act as a subject matter expert in assessing system changes and projects, ensuring compliance with business, continuity, security, and privacy standards. Lead or coordinate technical research, design, configuration, testing, and integration of application systems. Perform application changes using established change management processes. Ensure regulatory and information security standards are met in all aspects of application management.

Who You Are

You demonstrate 3 - 5 years of Application Support Experience with an expertise in Hyperion Architecture, maintaining Essbase cubes, and software patching and ITIL (ServiceNow). Experience coding and maintaining MaxL scripts. Familiarity with public cloud technologies, such as Azure and an understanding of RBAC, Privileged Access Management, and Privileged Identity Management. File integration experience is an asset.
You understand banking fundamentals. Exposure to risk management, capital stress testing, credit risk models, and regulatory compliance would be particularly relevant.
You have a degree. Bachelor’s degree in information technology, computer science, or a related field.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You’re digitally savvy. You seek out innovative solutions and embrace leading-edge technologies. You can easily adapt to new tools and trends.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

What CIBC Offers

CIBC provides a competitive total rewards package. For the Chicago market, this role offers an expected salary range of $120,000–$140,000 based on experience, qualifications, and location. Eligible employees may participate in incentive compensation plans, including discretionary bonuses. We offer a comprehensive benefits package, including medical, dental, vision, health savings account, life insurance, disability, paid time off, holidays, 401(k), and other perk s.

This position does not offer visa sponsorship.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

California residents - your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/privacy-security/california-consumer-privacy-act-employment.html)

Job Location

IL-Chicago, 70 W Madison St Fl 10

Employment Type

Regular

Weekly Hours

Skills

Application Production Support, Change Management, Implementation Planning, Production Support, Technical Issues, Technical Knowledge

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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