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Added 7 mins ago
A(
Infrastructure Engineer
Auria (Boecore LLC)
Colorado Springs, CO
- $125,000 to $140,000 USD / year
Auria is looking to hire an Infrastructure and Network Engineer to support the development of the Multirole Satellite Frequency In-Field Test Suites (MSFITS) program for the Department of…
Added 9 mins ago
Founding Product Designer
True Talent Solutions Partners
San Francisco, CA
…technical hiring platform. You will work across recruiter, engineer, and candidate experiences, with a mix of product design and hands-on frontend…
Added 9 mins ago
TT
Senior Software Engineer
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $240,000 USD / year
- Lead the design and implementation of full-stack product features, from technical planning through launch.
Added 9 mins ago
TT
Senior AI/ML Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $275,000 USD / year
- Own customer-facing AI features end to end, from technical design and implementation through deployment, monitoring, and ongoing improvement.
Added 14 mins ago
Martin- Collins - Manufacturing Engineer 5
Actalent
Pontiac, IL
The Manufacturing Engineer V applies advanced engineering theory and principles to optimize industrial layouts and manufacturing production processes. This role focuses on analyzing…
Added 15 mins ago
Senior Production Support Engineer
CIBC
Chicago, IL
Added 40 mins ago
Project Engineer I/II
Marathon Petroleum Corporation
La Palma, CA
L&SE is seeking a Project Engineer for our Pipeline Integrity Engineering team. The project engineer manages and is responsible for all aspects of assigned projects including project scope,…
Added 41 mins ago
TT
Senior Full-Stack Software Engineer
True Talent Solutions Partners
Redwood City, CA
- $215,000 to $290,000 USD / year
- Lead projects from architecture through production, owning implementation, deployment, and iteration.
Added 41 mins ago
Agent Deployment Engineer
True Talent Solutions Partners
San Francisco, CA
…agents for strategic enterprise customers. You will own hands-on implementation from scoping through evaluation, helping customers deploy reliable agents while sharing feedback that…
Added 41 mins ago
Staff Engineer, YouTube Shorts Creation Editor, Android
Google
San Bruno, CA
Share Staff Engineer, YouTube Shorts Creation Editor, Android
Added 41 mins ago
Electrical Engineer, Amazon Leo Government, Amazon Leo Government
Amazon
Northridge, CA
The Electrical Engineer will focus on satellite and ground system design and analysis of electronic components, circuits, and sub-systems. They will be expected to execute a variety of…
Added 41 mins ago
Transmission Engineering Manager
Southern California Edison
Pomona, CA
Leads the development and implementation of a comprehensive strategy, technology and safety program to ensure company advancement toward future vision and the well-being of employees and…
Added 41 mins ago
IT Infrastructure Engineer VI, Security
Kaiser Permanente
Pleasanton, CA
The Chief Engineer provides technical leadership for CyberArk Privileged Access Management (PAM), enterprise identity security, and privileged account governance. The position supports the…
Added 41 mins ago
Research Engineer, Agentic Infrastructure, liftlab - Stanford Law School
Stanford University
Stanford, CA
The Research Engineer reports to the lab Directors, Prof. Julian Nyarko and Dr. Megan Ma. The Directors collaboratively design the research agenda, study designs, and methodological…
Added 41 mins ago
Applied Research Lead, AI for Teaching
Stanford University
Stanford, CA
…and validate models. You do not need to be a machine learning engineer, but you do need to be fluent enough to work directly with data and with partners’ engineering…
Added 42 mins ago
Mission Assurance Engineer, PMP - Millennium Space Systems
The Boeing Company
El Segundo, CA
…space vehicle systems, as well as help review the design and implementation of those systems. A successful candidate possesses a strong academic foundation and experience in materials…
Added 42 mins ago
Network Implementation Engineer
Meta
Menlo Park, CA
…develop Meta's own-build terrestrial fiber capacity. The Network Implementation Engineer is responsible for overall implementation, deployment and technical delivery of Greenfield &…
Added 42 mins ago
Senior Engineer, SoC HAL
Amazon
Cupertino, CA
Annapurna Labs builds the custom silicon at the heart of AWS machine learning servers, and we are hiring a senior engineer to own the architecture of the Hardware Abstraction Layer (HAL)…
Added 42 mins ago
Senior Engineering Manager, YouTube, Recommendations ML
Google
Mountain View, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 42 mins ago
Senior Engineer, Product and Process Engineering
Edwards Lifesciences
Irvine, CA
The Senior Engineer, for Product and Process Engineering applies knowledge of technical principles and Edwards systems/procedures to optimize manufacturing processes.
Added 42 mins ago
ECAD Application Development Engineer, Design Technologies
Amazon
Sunnyvale, CA
Amazon Lab126 is an inventive research and development company that designs and engineer’s high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc.,…
Added 42 mins ago
Senior Software Development Engineer in Test, Confidential Computing - SDET
Nvidia
Santa Clara, CA
We are looking for Senior Software Development Engineer in Test to join our Confidential Computing team for NVIDIA's Enterprise SWQA team. Are you passionate about new feature development,…
Added 42 mins ago
Senior Data Engineer
Capgemini
San Francisco, CA
We are seeking a highly skilled Lead Data Engineer to design develop and optimize scalable data ingestion and processing solutions using Databricks native capabilities The ideal candidate…
Added 43 mins ago
Senior Engineer - Landing Gear Shop Support
United Airlines
San Francisco, CA
This position develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and…
Added 43 mins ago
Security Architect II
ICW Group
San Diego, CA
…security capabilities, standards, reference architectures, and implementation patterns. Working across business, technology, security, infrastructure, data, and delivery teams, the Security…

CIBC

Senior Production Support Engineer

Chicago, IL, United States

For the Chicago market, this role offers an expected salary range of $120,000–$140,000 based on experience, qualifications, and location.

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Job details

Pay: For the Chicago market, this role offers an expected salary range of $120,000–$140,000 based on experience, qualifications, and location.
Experience: You demonstrate 3 - 5 years of Application Support Experience with an expertise in Hyperion Architecture, maintaining Essbase cubes, and software patching and ITIL (ServiceNow).
Posting language: English
Posted: Oct 13, 2026

Original job description

Chicago, IL

Full time

2620964

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

As a member of CIBC’s Application Support Team, you will play a critical role in providing investigation and second-level support for client and technical issues, system or website outages, and inquiries related to both internal and external applications. You will manage, prioritize, and address issues by liaising with relevant CIBC technology groups and vendors. Your responsibilities will include maintaining production applications, overseeing daily operational activities, managing escalations, and adapting established procedures to meet specific situations including providing 24x7 support and coordinating recovery efforts when necessary.

At CIBC, we support an environment where you can thrive. This role follows a hybrid work arrangement, requiring you to be onsite at least two days per week, with the flexibility to work remotely on other days.

How You’ll Succeed

Technical & Analytical Skills: You bring an expertise in Hyperion architecture, maintaining Essbase cubes and software patching, user provisioning software and managing user provisioning migrations and/or software implementations.. Leverage tools such as Azure DevOps, ServiceNow, and Jira for requirements tracking, project management, and issue resolution.
Operational Excellence : Coordinate production support needs and manage escalations. Maintain documentation, including deficiencies, deviations, application flow diagrams, and SCM plans. Validate and submit responses to audit requests. Embrace and advocate for change, continuously seeking improvements.
Collaboration & Relationship Management: Develop and maintain strong relationships with business and technology partners, senior management, and internal/external clients. Mentor and support intermediate analysts. Liaise with stakeholders to ensure alignment with team mandates and relevant policy or legislative changes.
Project Delivery & Systems Implementation : Act as a subject matter expert in assessing system changes and projects, ensuring compliance with business, continuity, security, and privacy standards. Lead or coordinate technical research, design, configuration, testing, and integration of application systems. Perform application changes using established change management processes. Ensure regulatory and information security standards are met in all aspects of application management.

Who You Are

You demonstrate 3 - 5 years of Application Support Experience with an expertise in Hyperion Architecture, maintaining Essbase cubes, and software patching and ITIL (ServiceNow). Experience coding and maintaining MaxL scripts. Familiarity with public cloud technologies, such as Azure and an understanding of RBAC, Privileged Access Management, and Privileged Identity Management. File integration experience is an asset.
You understand banking fundamentals. Exposure to risk management, capital stress testing, credit risk models, and regulatory compliance would be particularly relevant.
You have a degree. Bachelor’s degree in information technology, computer science, or a related field.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You’re digitally savvy. You seek out innovative solutions and embrace leading-edge technologies. You can easily adapt to new tools and trends.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

What CIBC Offers

CIBC provides a competitive total rewards package. For the Chicago market, this role offers an expected salary range of $120,000–$140,000 based on experience, qualifications, and location. Eligible employees may participate in incentive compensation plans, including discretionary bonuses. We offer a comprehensive benefits package, including medical, dental, vision, health savings account, life insurance, disability, paid time off, holidays, 401(k), and other perk s.

This position does not offer visa sponsorship.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

California residents - your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/privacy-security/california-consumer-privacy-act-employment.html)

Job Location

IL-Chicago, 70 W Madison St Fl 10

Employment Type

Regular

Weekly Hours

Skills

Application Production Support, Change Management, Implementation Planning, Production Support, Technical Issues, Technical Knowledge

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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