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Program Manager, RES (Risk Engineering Solutions)
CBRE
Columbus, OH
- $105,000 to $125,000 USD / year
The Program Manager will partner with RES, DRI, and BD&Ecustomer and stakeholder teams to verify and track business needs, drivecross-functional collaboration, manage program reporting,…
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Software Engineer Senior Manager - Cross Channel Banker Platform
Wells Fargo
COLUMBUS, OH
…improve quality, automate engineering activities, and create business…
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Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Dayton, OH · Cincinnati, OH · Columbus, OH · Cleveland, OH
Own the strategy and execution of GLCP support programming across four dimensions: Account Leadership, GLCP Development, Account Growth initiatives, and Performance Management.
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Performance & Cost Improvement Consultant
Deloitte
Columbus, OH · Cincinnati, OH · Cleveland, OH
Support operations improvement, operating model transformation, non-labor optimization, and process redesign.
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Columbus, OH
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
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Sr. Java Full Stack Developer
Cognizant
Columbus, OH
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's…
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C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Columbus, OH
- $105,000 to $125,000 USD / year
The Program Manager will partner with RES, DRI, and BD&Ecustomer and stakeholder teams to verify and track business needs, drivecross-functional collaboration, manage program reporting,…
Added just now
Brake Value Stream Machinist - 2nd Shift
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Troy, OH
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations,…
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Basic support of the program’s financial performance. Developing and maintaining practice orientation checklists and policies
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Quality Engineer - Cleveland
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Cleveland, OH
AT&F is comprised of specialized Business Units (BUs): Heavy Fabricating and Precision Processing. Our multiple facilities have over 400,000 square feet of manufacturing space and over 200…
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Program Manager
Eliassen Group
Columbus, OH
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 9 mins ago
FC
Communications Assistant (Administrative Associate)
Fairfax County
Fairfax, VA
- $29.28 to $51.23 USD / hour
Serves as the primary backup to the Board Support and Training Manager and supervises a three-person team of Board Support and Training (formerly Communications) staff. Prepares written…
Added 9 mins ago
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Labor Relations Division Director (Human Resources Division Director)
Fairfax County
Fairfax, VA
- $57.04 to $108.38 USD / hour
Responsible for major business areas such as a division or program;
Added 15 mins ago
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Group Account Director
Publicis Groupe Holdings B.V
Arlington, VA
- $121,315 to $185,920 USD / year
Works in close partnership with Program Management to drive profit margin and partners with delivery team to closely manage client business health (margin, burn rates, utilization etc.)
Added 15 mins ago
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Senior Vice President, Transformation Lead (Freelance)
Publicis Groupe Holdings B.V
New York, NY
- $86.64 to $144.06 USD / hour
…and beyond, Constellation will redesign priority areas of the business using process re-engineering, automation, AI, data, and new operating models to improve productivity, quality, speed,…
Added 15 mins ago
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Associate, Media Buyer
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Needham, MA
- $50,065 to $70,784 USD / year
…between top brands and reputable publishers to drive revenue and business growth. CJ’s industry-leading solutions make us the platform of choice for over 3,800 global brands across sectors…
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Associate Director, Strategy, Social Commerce and Influencer
Publicis Groupe Holdings B.V
Chicago, IL
- $106,780 to $153,405 USD / year
…between top brands and reputable publishers to drive revenue and business growth. CJ’s industry-leading solutions make us the platform of choice for over 3,800 global brands across sectors…
Added 22 mins ago
Business Office Manager / Billing Specialist - Long Term care
Signature HealthCARE, LLC
Danville, KY
The ideal candidate would have experience supervising, coordinating, and performing business office functions.
Added 24 mins ago
Accounts Payable Manager
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Dallas, TX
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Added 26 mins ago
Senior Finance Manager, Americas Sales Finance
Palo Alto Networks, Inc.
CA
…closely with the Senior Director of North America Finance and business partners in North America Sales to help drive strategic decision-making, provide financial insight, and build…
Added 29 mins ago
EG
Program Manager
Eliassen Group
Pierre, SD
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 40 mins ago
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Licensed Behavioral Health Program Manager II - Community Outpatient Clinics*
San Bernardino County
San Bernardino, CA
- $53.66 to $75.8 USD / hour
…Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach…
Added 42 mins ago
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Warehouse Worker
Aerotek
Kansas City, MO
- $18 to $19 USD / hour
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications,…
Added 42 mins ago
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Facilities Technician
Aerotek
Opa locka, FL
- $20 to $23 USD / hour
Move office furniture, machinery, equipment, and other materials as requested to support operational and space planning needs.
Added 42 mins ago
Construction Manager- Utility Scale Solar
Aerotek
Las Vegas, NV
…technical expertise, project execution leadership, and customer support to EPCs, contractors, and project owners. The Construction Manager plays a critical role in driving successful…

CIBC

Production Support Engineering Lead (OpenText)

Chicago, IL, United States

This role has an expected salary range of $140,000.00 - $170,000.00 for the Chicago market based on experience, qualifications, and location of the position.

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Job details

Pay: This role has an expected salary range of $140,000.00 - $170,000.00 for the Chicago market based on experience, qualifications, and location of the position.
Experience: With 8-12 years of recent experience in Production Support Engineering, you have led technology teams, managed production incidents, and ensured prompt restoration of service.
Posting language: English
Posted: Jul 3, 2026

Original job description

Chicago, IL

Full time

2613843

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

As the Production Support Engineering Lead for Record Remediation and PrivateLink Update initiatives, you will lead a cross-functional team responsible for the maintenance, integration, and implementation of OpenText software applications and associated technology solutions. Reporting to senior leadership, you will drive project delivery, ensure operational stability, and manage incident, problem, and change activities for these critical technology projects. You will partner with business, technology, risk, compliance, and vendor teams to achieve strategic outcomes aligned with organizational goals.

CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days may be remote. This role also requires occasional travel.

How you'll succeed

Production Support Engineering – Lead the execution of Record Remediation and PrivateLink Update technology initiatives, developing strategic roadmaps and ensuring timely, transparent project delivery.
Technology Integration and Support – Oversee solution requirements, design reviews, technology test planning, and coordinate software application testing, change management, configuration, installation, and ongoing support.
Operational Stability and Incident Management – Manage incident, problem, and change activities, including major incident response and root-cause resolution to maintain operational stability and performance.
Stakeholder Collaboration – Partner with business, technology, risk, compliance, and vendor teams to drive strategic outcomes and ensure alignment with organizational goals. Your approach aligns technology initiatives with broader business objectives, supported by extensive knowledge of banking products, services, and industry regulations.
Team Leadership and Development – Lead, coach, and develop a high-performing team, fostering accountability, collaboration, and continuous improvement.

Who you are

You possess strong technical expertise. With 8-12 years of recent experience in Production Support Engineering, you have led technology teams, managed production incidents, and ensured prompt restoration of service.
PrivateLink Update technology initiatives and Open Text Experience: You have experience leading Record Remediation and PrivateLink Update technology initiatives, implementing OpenText solutions, developing strategic roadmaps, and ensuring timely, transparent project delivery. Experience with Electronic Data Management Systems, Enterprise Document Management, or Electronic Content Management systems (EDMS/ECMS) - such as Hyland OnBase, DocuWare, IBM Content Management, Laserfiche, Box, Nautilus, or similar platforms - is also highly relevant.
You also have substantial experience in IT service management and a comprehensive understanding of incident, problem, change, and major incident processes.
You have a degree . A degree or diploma in Computer Science, Engineering, MIS, or a related field or relevant certifications is required.
You’re a collaborative leader and a strategic thinker. You thrive in cross-functional environments, leading teams and partnering with stakeholders to drive outcomes and foster a culture of continuous improvement.
You’re skilled in communication and stakeholder engagement. Your verbal and written communication skills enable you to provide clear updates on service health, risks, and improvement activities.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

California residents - your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $140,000.00 - $170,000.00 for the Chicago market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

California residents - your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/privacy-security/california-consumer-privacy-act-employment.html)

Job Location

IL-Chicago, 70 W Madison St Fl 10

Employment Type

Regular

Weekly Hours

Skills

Application Production Support, Business Requirements, IT Maintenance, IT Operations Support, OpenText, OpenText ECM Tools, Operational Efficiency, People Management, Service Levels, Technical Leadership, Work Collaboratively

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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