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CI² Aviation

Air Traffic Manager

Concord, NC, United States

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Job details

Experience: Individuals must have a minimum of two years of air traffic control tower supervisor experience or 5 years ATC experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

AIR TRAFFIC MANAGER - Location: Concord, NC

REQUIREMENTS:

Individuals must have a CTO Certificate and a current Class II Medical Certificate. The position is subject to drug testing per the DOT/FAA requirements (pre-employment, random, periodic, probable cause, post-accident). Individuals must possess sufficient computer skills in order to complete basic computer data entry and record keeping. Individuals must have a minimum of two years of air traffic control tower supervisor experience or 5 years ATC experience.

AIR TRAFFIC MANAGER RESPONSIBLITIES:

Exercises supervision over a small to moderate number of subordinates engaged in substantive work of the organization. Is responsible for ensuring the timely performance of a satisfactory amount and quality of work, and duties of reviewing work products of subordinates, and accepting, amending, or rejecting work. Makes recommendations for appointment, promotion, or reassignment involving such positions. Hears and resolves complaints from employees. Recommends action in more serious cases. Identifies developmental and training needs of employees. Provides or makes provisions for development and training.

Directs the operation, both in scope and complexity. Collaborates with FAA facilities and civil organizations to negotiate, decide on, and/or coordinate work-related changes affecting the facility or other units. Ensure the Area manager reviews all new Letters of Agreement prior to initiation. Advises officials at higher levels on problems involving the work of the facility as related to other broader programs and their probable impact. Recommends solutions to problems. Develops and implements internal facility directives according to directed orders and templates.

Plans work to be accomplished by subordinates. Sets priorities and establishes schedules for the completion of work. Assigns work to subordinates taking into consideration the difficulty and requirements of the assignments and capabilities of employees. Gives advice, counsel, or instruction to individual employees on both work and administrative matters. Makes decisions on work problems presented by subordinates or subordinate supervisors. Makes decisions when different views have been presented by subordinates. Identifies developmental and proficiency controller training needs. Isolates training problems and makes provisions for obtaining needed training.

Interviews candidates for air traffic control positions. Recommends selection for nonsupervisory positions. Evaluates subordinates and recommend unsatisfactory performance ratings and awards as appropriate. Prepares letters of commendation.

Hears employee complaints not resolved by subordinate supervisor. Determines if corrective disciplinary action is warranted and decides whether informal or formal measures should be used. Assures that action taken is fair and equitable and is consistent with company policy governing conduct and discipline.

Acts on disciplinary cases involving minor adverse actions. Reviews discipline cases involving major adverse actions, i.e., suspensions to removal.

Assures the maintenance of facility records, adequate supplies, satisfactory equipment operation, and adequate employee working conditions. Assures facility compliance with technical and administrative CI2 Aviation, Inc., RVA, and FAA directives.

Participates in investigations of accidents/incidents. Assures proper reporting of all incidents or irregularities.

Makes major recommendations and takes action on matters such as those indicated below:

a. Provides input on planning including radio and communication needs, additional positions of operation, personnel requirements, and other requirements necessary to meet the projected needs of general aviation, air carriers, and military users.

b. Continually evaluates existing services and traffic flows in order to assure the effective use of available resources. Maintains a continuing program of evaluation to determine the quality and adequacy of services rendered through personal observation, monitoring, and regular contact with all types of users.

c. Performs such functions as planning and procedures, defense readiness, preparation of watch schedules, etc. Manages staffing requirements as directed by corporate management. Continually evaluates the facility's management effectiveness with a view toward improvement.

d. Ensures that procedures used do not discriminate against the different types of aviation users. Since military, air carrier, and general aviation segments of aviation have many varied needs and interests, and all have a legitimate right to operate on an equal basis, frequently develop compromises that are fair and equitable, and which provide the best overall service.

e. Develops and maintains internal operating procedures to affect an even distribution of workload. Recommends to Area Manager changes in resources and equipment necessary to meet increasing demands for service due to increased activity and improved technology in aircraft. Strives to reduce operating costs without impairing overall operations, e.g., methods improvement, reducing overtime requirements, etc.

Determines the need for and develops specialized procedures to meet local requirements or recommends changes in standard procedures. This includes procedures for the implementation of noise abatement, developing letters of agreement, Safety Risk Management, etc.

Maintains contacts with representatives of airlines, pilot associations or other aviation groups, civic and community organizations, and individuals to determine the adequacy of service; determine needs and future requirements, discuss alleged pilot deviations, to explain regulations and services, and to encourage a better understanding of the system. Conducts open

meetings on a regular basis to discuss programs, problems, etc., and to receive suggestions and/or criticisms concerning services rendered.

Realizes Equal Employment Opportunity (EEO) concepts to overall supervisory/managerial responsibilities. Demonstrates the ability to treat all employees in a fair and equitable manner without regard to race, color, sex, religion, national origin, age, or physical handicap. Provides input to the identification and resolution of EEO problems and cooperates with officials on matters pertaining to problems and complaints of discrimination.

Performs other duties as assigned.

SUPERVISION RECEIVED:

The manager is subject only to the limitations of CI² Aviation Inc. /FAA policy, guidance, and supervision give provided by higher authority. Day-to-day operating decisions are generally made without the opportunity for reference to supervisors.

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