Lead Food Runner
- Boston, MA, United States
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Job details
- Posting language
- English
- Posted
Original job description
The Lead Food Runner is a liaison between the kitchen and service teams and works hand in hand with the Expeditor to help with expediting and keeping track of pacing, ensuring that food gets delivered from the kitchen to our guests in a timely, hospitable manner. The Food Runner must possess strong communication skills, have the ability to mentally and physically multi-task, and must be able to remain calm under pressure. What you?ll do: Consistently support a culture of Enlightened Hospitality Demonstrate a passion for food and hospitality with a sound understanding of menu items including preparations, ingredients, and plating Follows proper steps of service, delivering food to our guests in an accurate, efficient, and hospitable manner. Communicate effectively with all members of the kitchen and service teams at all times Ensure that the kitchen pass is stocked, organized, and all supplies are accessible throughout service Supports the team with setup, breakdown, and any additional needs to ensure a smooth and successfully run service period What we need from you: 1+ years? experience in a Food Runner position, or similar role in a similar environment Ability to walk or stand for long periods of time Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs. English fluency and additional languages preferred, but not required What you?ll get from us: At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Lead Food Runner, you?ll enjoy: Competitive pay: Hourly rate of \$6.75/hour plus tips Quick access to earnings: Eligibility for the USHG Digital Wallet, where you\'ll have next-day access to earnings and flexible saving options Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care Time to recharge: Generous paid time off and paid parental leave to support life outside of work Invest in your future: A matched 401(k) plan to help you grow long-term savings Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones Convenience & flexibility: Parking subsidy and pre-tax commuter benefits for transit Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong Turn over the rocks and always be connecting dots to build uplifting experiences and relationships Center the salt shaker with an unwavering commitment to excellence and the values that matter most Write a great next chapter. The road to success is paved with mistakes well-handled Bring a charitable assumption and err on the side of generosity Leave our campsite better than we found it; always responsible for the impact of our wake
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Skills
- Communication skills