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Added 5 days ago
Waterpark Training Manager
Chula Vista Resort
Wisconsin Dells, WI
Added 5 days ago
Waterpark Manager
Chula Vista Resort
Wisconsin Dells, WI
Must have the ability to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur · Must have the ability to clearly define objectives
Added 9 days ago
Aquatics Supervisor
Chula Vista Resort
Wisconsin Dells, WI
Body Senses: Must have full use of eyes and ears, full power of speech.
Added 14 days ago
Housekeeping Supervisor
Chula Vista Resort
Wisconsin Dells, WI
Must have the ability to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur · Must have the ability to clearly define objectives
Added 25 days ago
BAKERY COOKS
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Hostess
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Supervisor- Kilbourn City Grille
Chula Vista Resort
Wisconsin Dells, WI
Must have the ability to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur
Added 27 days ago
Waterpark Maintenance Tech
Chula Vista Resort
Wisconsin Dells, WI
Must have the ability to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur · Must have the ability to clearly define objectives
Added 27 days ago
Dishwasher- Chophouse
Chula Vista Resort
Wisconsin Dells, WI
Body Senses: Must have full use of eyes and ears
Added 27 days ago
Cooks
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Laundry Transportation
Chula Vista Resort
Wisconsin Dells, WI
Must have valid Wisconsin drivers license
Added 27 days ago
Laundry Attendant
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Waterpark Front Desk
Chula Vista Resort
Wisconsin Dells, WI
Must have the ability to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur · Must have the ability to clearly define objectives
Added 27 days ago
Business Operations Coordinator
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
3rd Shift Security Officer
Chula Vista Resort
Wisconsin Dells, WI
**Must have valid Driver License and good driving record
Added 27 days ago
Breakfast Line Cook
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Banquet Server
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Banquet Cooks
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Accounting Manager
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Bartender
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Chophouse Bartender
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Kilbourn City Grill Prep Cook
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Inspectors
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Maintenance Technician - 1st & 2nd Shift
Chula Vista Resort
Wisconsin Dells, WI
Added 27 days ago
Guest Services
Chula Vista Resort
Wisconsin Dells, WI

Chula Vista Resort

Reservations/Customer Service

Wisconsin Dells, WI, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Mar 1, 2024

Original job description

Open Availability Required

Empowered to create that first personal positive impression to guests when first calling Chula Vista Resort; giving the guests the most accurate, friendly, and highest level of guest satisfaction. Reservation Agent will fulfill the related goals and objectives of the resort while displaying hospitality and professionalism at all times taking pride in representing Chula Vista Resort.

Essential Job Functions:

Take all reservations in accordance with the standard operating procedures and policies. Stating and explaining clear and concise information with regards to room styles, rates, hours, seasonal activities, packages, and with answering any other inquiries the guest may have.
Demonstrate a working knowledge when answering phones, selling only the services which we offer, and providing a true picture of what the guest should expect from our property.
Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties.
Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
Display a calm and attentive approach in solving problems and handling difficult situations, collecting information and sincerely helping to resolve them.
Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.

Qualifications

Education

Required- High School Diploma

Experience

Required- no experience necessary- will train the right candidate

Preferred- 1 to 2 years experience in a call center/guest service environment.

Skills, Knowledge, Abilities:

The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn position. Have a good attitude toward job as well as guests. Computer and organizational skills are required and strong communication skills are a must. Must always be polite with the best guest interest in mind.

Physical Requirements:

*Must be able to lift 20 lbs.

Body Positions-

Sitting, standing for extended periods of time.

Body Senses-

Have full use of eyes and ears, full power of speech.

Body Movements-

Walking, turning head and torso, bending arms, wrists, and fingers.

Mental Requirements:

Mathematics-

Must be able to do routine math calculations.

Language-

Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with guests, vendors, and company staff.