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Added 1 min ago
Nurse Manager, Behavioral Health Services
Signet Health Corporation
Greensboro, NC
…currently recruiting for a full-time, in-person, seasoned Nurse Manager, Adult Unit to manage the psychiatric inpatient services (adolescent and adult units) for a 50-bed program at Cone…
Added 1 min ago
Sr. Manager, Acceptance Solutions Sales Executive
Visa U.S.A. Inc.
Atlanta, GA · Austin, TX · Denver, CO · San Francisco, CA
We are seeking a highly motivated and experienced Relationship Manager focused on driving Visa Acceptance Solutions revenue growth across our Emerging Merchant and Partner portfolios in…
Added 1 min ago
Director, Acceptance Solutions Sales Executive
CyberSource Corporation
San Francisco, CA · Foster City, CA
Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the…
Added 1 min ago
AS
Community Sales Manager
Atria Senior Living
NC-Winston-Salem
- $48,000 to $55,200 USD / year
Collaborate with the General Manager/Executive Director to develop and maintain an effective internal referral program with residents.
Added 3 mins ago
Commodity Manager
Ralliant
Chandler, AZ · Hollister, CA
The Commodity Manager develops and executes strategic sourcing and supplier management strategies for critical aerospace and defense materials, with primary emphasis on energetics, followed…
Added 3 mins ago
MA
Chief Executive Officer
MIDWEST ASSISTANCE PROGRAM, INC.
Maryville, MO · MN · WY · SD · ND · NE · IA · MT · KS · MO
- $150,000 USD / year
Chief Executive Officer (CEO) Position Announcement Midwest Assistance Program, Inc. (MAP)
Added 4 mins ago
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Senior Program Manager & Key Client Lead, Data Centers
Ramboll
Seattle, Washington, WA
- $150,000 to $225,000 USD / year
As Senior Program Manager & Key Client Lead, Data Centers, you will own the integrated relationship, technical direction, and delivery agenda for a priority data center client in North…
Added 4 mins ago
Senior Administrative Coordinator
Loyola Marymount University
United States
Under the supervision of the Program Operations Manager, Directors and the Center for Equity for English Learners staff, this position uses advanced problem-solving and independent…
Added 5 mins ago
Software Safety Engineer
Modern Technology Solutions Inc
Huntsville, AL · Huntsville
MTSI is seeking a highly skilled Software System Safety Engineer to join our team and contribute to the development, assessment, and rapid fielding of Army Uncrewed LE platforms. We are a…
Added 7 mins ago
Senior Business Analyst - Merchandising Product Enablement
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
Driving the requirements gathering efforts for a project (either development or implementation), including managing the expectations of the project manager, the stakeholders, the project…
Added 7 mins ago
Dams Risk Lead
HDR
Folsom, CA · Walnut Creek, CA · Sacramento, CA
…planning with a focus on growing the practice in California, staff development and succession planning, and supporting planning and delivery of dam risk projects in California. The position…
Added 7 mins ago
Senior Admin Assistant
Children's Hospital Medical Center
United States
…the activities of the department/division. Communicates with executive level personnel. Participates as department/program representative at meetings, relays relevant information, and…
Added 9 mins ago
EN
Manager, Underwriting Services- Wholesale Property
Everest National Insurance Company
Warren, NJ · Atlanta, GA · Boston, MA · Chicago, IL
- $90,000 to $120,000 USD / year
Everest Evolution is seeking a highly motivated Manager, Underwriting Services – Wholesale Property to lead a team of Underwriting Assistants responsible for delivering best-in-class…
Added 10 mins ago
Management Analyst (Program Manager)
Washington Headquarters Services
Pentagon, VA
Added 10 mins ago
Global Supply Chain Manager
Leidos
Remote, United States
A radar program is racing toward a milestone. A critical RF component is running behind. A subcontract worth millions sits at the center of it all, with compliance clauses to honor, a…
Added 11 mins ago
EEO SPECIALIST, NF4
U.S. Marine Corps
Quantico, VA
…best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We…
Added 11 mins ago
CHEF MANAGER - MANASSAS, VA
Compass Group, North America
Manassas, VA
…excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and…
Added 11 mins ago
HH
Informatics Director
Helio Health
Syracuse, NY
- $90,000 to $110,000 USD / year
…and also take into account information provided by the hiring manager and…
Added 11 mins ago
Project Manager IV
General Atomics
Charlottesville, VA
We are seeking a Project Manager that is an experienced leader with a mix of external customer management experience, and internal technical experience to help manage and grow a pipeline of…
Added 11 mins ago
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Delivery Manager, Healthcare Payer
Cognizant
Norfolk, VA
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
Added 11 mins ago
Lead Supplier Development, Industrialization & Quality Engineer - Battery Cell
Rivian
Irvine, CA
Added 11 mins ago
Senior Business Development Manager, HVAC
ABM Industries
Virginia Beach, VA
ABM Technical Solutions is seeking a dynamic and experienced Senior Business Development Manager with a strong background in HVAC or mechanical systems. This role is pivotal in developing…
Added 11 mins ago
Senior Associate, Project Manager - CFI&I Strategic Events & Convenings
Capital One
McLean, VA
…Community Finance, Impact and Investment (CFI&I), CRA Strategy and Program Management, the Global Policy Affairs Group (GPAG), Regulatory Relations, and Strategy & Enablement. Through our…
Added 11 mins ago
Principal Associate – Events Project Manager, Community Finance, Impact & Investment
Capital One
McLean, VA
…Community Finance, Impact and Investment (CFI&I), CRA Strategy and Program Management, the Global Policy Affairs Group (GPAG), Regulatory Relations, and Strategy & Enablement. Through our…
Added 11 mins ago
Sr. Account Manager, HHS
Amazon
Arlington, VA
…the ability to interact with AWS customers at any level, from executive, to program director, to developer. Domain experience in public health or health IT is essential. The ideal candidate…

CHS

Physician Experience Manager

Franklin, TN, United States

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Job details

Education: Bachelor’s degree
Experience: 3-5 years of progressive experience in healthcare administration, physician relations, clinical operations, provider engagement, or patient experience required
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Summary

The Physician Experience Manager leads operational initiatives and daily program strategies designed to measure, analyze, and enhance physician and advanced provider engagement, satisfaction, and the practice environment across the organization. Reporting to clinical experience leadership, this role manages the end-to-end administration of clinician engagement surveys, tracks performance metrics, and supports action-planning frameworks. The position collaborates cross-functionally with medical staff leadership and executive teams to operationalize provider leadership development, streamline communication channels, and drive retention and culture improvement initiatives.

Essential Functions

Manages the end-to-end administration of the annual clinician engagement survey cycle across hospital and ambulatory care environments.
Analyzes provider engagement metrics and maintains scorecards and analytical dashboards to track leading and lagging performance indicators, including retention rates and engagement percentiles.
Implements and monitors compliance for executive leadership rounding frameworks focused on physician responsiveness and operational support.
Coordinates the planning, execution, and follow-up for physician leadership skill-building, communication training, and ongoing professional development programs.
Oversees operational physician communication channels, including newsletters, open forum logistics, and online resource pages.
Develops and distributes educational materials, job aids, micro-learning modules, and recognition programs for physicians and advanced practice providers across care settings.
Partners with physician leaders, medical directors, and health system executives to translate survey insights into actionable performance and culture improvement plans.
Leads special projects and ad-hoc operational initiatives aligned with enterprise clinical experience and organizational culture goals.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Bachelor's Degree in Healthcare Administration, Business Administration, Nursing, Public Health, Organizational Development, or a related field required
Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), Nursing (MSN), or Healthcare Leadership/Organizational Behavior preferred
A combination of education and related experience may be considered in lieu of a degree.
3-5 years of progressive experience in healthcare administration, physician relations, clinical operations, provider engagement, or patient experience required
Experience analyzing provider or patient survey data and developing improvement initiatives required
Experience collaborating with physician leaders and healthcare executives to execute operational initiatives required
Experience managing multi-facility or regional programs across inpatient and outpatient care settings preferred
Familiarity with provider lifecycle management, retention strategies, and clinician well-being frameworks preferred
Experience designing and coordinating professional development curricula or training workshops for clinicians preferred

Knowledge, Skills and Abilities

Strong knowledge of physician engagement, clinician experience, and healthcare operational practices.
Advanced analytical skills with the ability to interpret quantitative and qualitative survey data, evaluate metrics, and translate insights into operational improvement plans.
Strong communication and presentation skills to facilitate training, lead meetings, and present operational updates to executive and clinical leadership.
Excellent interpersonal, relationship-building, and influence skills to build trust and navigate medical staff structures without direct authority.
Knowledge of clinician engagement survey vendor tools, performance scorecards, and healthcare operational workflows.
Ability to manage multi-faceted projects, prioritize deliverables, and coordinate cross-functional program execution across diverse care environments.

Licenses and Certifications

Certified Patient Experience Professional (CPXP) preferred
Certified Change Management Professional preferred
Lean Six Sigma Black Belt preferred or
Six Sigma Green Belt Certification preferred
FACHE - ACHE Fellow preferred

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More about this job

Skills

Leadership
Communication skills
Regulatory compliance
Logistics
Analytical skills
Presentation skills
Relationship building
Change management
Lean Six Sigma Black Belt
Lean Six Sigma Green Belt

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