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Athletic Trainer, Onsite
Concentra Inc
Denver, PA
Promote and maintain health and wellbeing for client based occupational medicine program focusing on delivering exceptional patient care and reducing work-related injuries. The Athletic…
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Associate Remarketing Account Executive, Greater Portland/Salem/Eugene, OR Sales Market
Ally Bank
Remote, United States
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program…
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Shift Manager
Dairy Queen
Lenoir, NC
…enhance each customer’s visit, while assisting and learning management responsibilities from the Assistant Manager and General…
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Assistant Manager
Dairy Queen
Lenoir, NC
…customer’s visit, while assisting with and learning restaurant management…
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Pricing Specialist
Corning
Tewksbury, MA
…support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your…
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Deputy Program Manager/Business Analyst
ECS FEDERAL LLC
MCB Quantico, VA
The Deputy PM will assist with the overall execution of program activities for the Marine Corps M&RA client at Quantico, VA. Own project planning, delivery, staffing, and client…
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Client Executive - Web Services
World Wide Technology Holding, LLC
San Francisco, CA
10+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
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US
Assistant Clinical Research Coordinator - 141974
UC San Diego/UC San Diego Health
San Diego, CA
- $36.31 to $58.41 USD / hour
Experience providing in-service training to various research personnel on protocols, processes, and procedures.
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Electrician
Stellantis
Trenton, MI
4 years of combined experience and training similar to that required in a bona fide apprenticeship program as an Electrician; or a U.S. Department of Labor Completion of Apprenticeship…
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Field Service Technician
Bell and Howell
Hartford, CT
…established procedures provided by our highly rated service training department. This job may include any aspect of field support, including electrical/electronics and hardware. Provides…
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Physical Therapist - Baltimore MD
Military Spouse Jobs & VetJobs
Baltimore, MD
Doctor of Physical Therapy (DPT) degree from an accredited Physical Therapy program.
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Hematology Oncology Physician Assistant
Centra Health
Lynchburg, VA
CMG is also home to the Lynchburg Family Medicine Residency, a training program for future family physicians, many of whom hold academic appointments with institutions like UVA, VCU, VCOM,…
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Program Manager (AR)
Keytronic
Springdale, AR
…opportunities for growth through certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an…
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REGIONAL HUMAN RESOURCES MANAGER
to Join Our Team
Phoenix, AZ
Provide guidance and coaching on employee relations, performance management, workplace investigations, corrective action, conflict resolution, and policy interpretation.
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Senior Underwriter, Contract Surety, Remote
Crum & Forster
Remote, United States
Demonstrates solid time, organizational, and desk management skills.
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CACFP Program Specialist
Strategic HR Client Job Openings
Toledo, OH · Cincinnati, OH
Children’s Hunger Alliance (CHA) is seeking a CACFP Program Specialist to support and expand the Child and Adult Care Food Program (CACFP) across Northwest Ohio. In this role, you will work…
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EHS Coordinator (Alpharetta)
Dept_PhysLoc
Alpharetta, GA
In 1989, Wikoff’s first continual improvement department was established, adopting a Total Quality Management approach. Over the years, the department has matured and expanded its vision to…
Added 1 min ago
Nurse Extern, Emergency Department, Per Diem, Day shift
Jackson Health
Miami, FL
…providing patient care in accordance with the Nurse Extern's skills/training and the needs of the Department, and consistently assists the patient care team with maintaining a clean,…
Added 1 min ago
NS
Special Education Teacher - Building Substitute
New Story Schools (PA)
Throop, PA
- $50,000 USD / year
- Knowledge of child development and behavior management strategies
Added 1 min ago
BH
Radiation Therapist
Bassett Healthcare Network
Oneonta, NY
- $44.81 to $67.21 USD / hour
Graduate of a two or four year radiation therapist training program, required
Added 1 min ago
BH
Respiratory Pulmonary Specialist
Bassett Healthcare Network
Cooperstown, NY · Oneonta, NY
- $35.33 to $52.99 USD / hour
…education in multiple non-pharmacologic modalities including self-management, numerous respiratory modalities including chest physiotherapy, secretion mobilization devices and…
Added 1 min ago
Human Resources Generalist - Whitefish Mountain Resort
Winter Sports InC
Whitefish, MT
Experience in workers compensation claims processing and management preferred.
Added 1 min ago
BH
Respiratory Therapist II
Bassett Healthcare Network
Cooperstown, NY
- $33.96 to $50.94 USD / hour
Disease based evaluation, management and treatment (e.g. asthma, COPD, ILD, bronchiectasis)
Added 1 min ago
BH
Operations Manager Medicaid Health Home
Bassett Healthcare Network
Cooperstown, NY
- $76,452.3 USD / year
…New York State Department of Health (NYSDOH); internal Care Management Agency (CMA) operations; and the In-Person Assistor (IPA) grant program, which helps individuals without health…
Added 1 min ago
BH
Patient Transporter - Full Time Days
Bassett Healthcare Network
Cooperstown, NY
- $16.65 to $24.97 USD / hour
- Full-time
…and provides assistance in other duties as assigned by Bed Management and Call Center colleagues. This position is responsible for assisting where needed to help keep a constant…

CHS

Physician Experience Manager

Franklin, TN, United States

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Job details

Education: Bachelor’s degree
Experience: 3-5 years of progressive experience in healthcare administration, physician relations, clinical operations, provider engagement, or patient experience required
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Summary

The Physician Experience Manager leads operational initiatives and daily program strategies designed to measure, analyze, and enhance physician and advanced provider engagement, satisfaction, and the practice environment across the organization. Reporting to clinical experience leadership, this role manages the end-to-end administration of clinician engagement surveys, tracks performance metrics, and supports action-planning frameworks. The position collaborates cross-functionally with medical staff leadership and executive teams to operationalize provider leadership development, streamline communication channels, and drive retention and culture improvement initiatives.

Essential Functions

Manages the end-to-end administration of the annual clinician engagement survey cycle across hospital and ambulatory care environments.
Analyzes provider engagement metrics and maintains scorecards and analytical dashboards to track leading and lagging performance indicators, including retention rates and engagement percentiles.
Implements and monitors compliance for executive leadership rounding frameworks focused on physician responsiveness and operational support.
Coordinates the planning, execution, and follow-up for physician leadership skill-building, communication training, and ongoing professional development programs.
Oversees operational physician communication channels, including newsletters, open forum logistics, and online resource pages.
Develops and distributes educational materials, job aids, micro-learning modules, and recognition programs for physicians and advanced practice providers across care settings.
Partners with physician leaders, medical directors, and health system executives to translate survey insights into actionable performance and culture improvement plans.
Leads special projects and ad-hoc operational initiatives aligned with enterprise clinical experience and organizational culture goals.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Bachelor's Degree in Healthcare Administration, Business Administration, Nursing, Public Health, Organizational Development, or a related field required
Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), Nursing (MSN), or Healthcare Leadership/Organizational Behavior preferred
A combination of education and related experience may be considered in lieu of a degree.
3-5 years of progressive experience in healthcare administration, physician relations, clinical operations, provider engagement, or patient experience required
Experience analyzing provider or patient survey data and developing improvement initiatives required
Experience collaborating with physician leaders and healthcare executives to execute operational initiatives required
Experience managing multi-facility or regional programs across inpatient and outpatient care settings preferred
Familiarity with provider lifecycle management, retention strategies, and clinician well-being frameworks preferred
Experience designing and coordinating professional development curricula or training workshops for clinicians preferred

Knowledge, Skills and Abilities

Strong knowledge of physician engagement, clinician experience, and healthcare operational practices.
Advanced analytical skills with the ability to interpret quantitative and qualitative survey data, evaluate metrics, and translate insights into operational improvement plans.
Strong communication and presentation skills to facilitate training, lead meetings, and present operational updates to executive and clinical leadership.
Excellent interpersonal, relationship-building, and influence skills to build trust and navigate medical staff structures without direct authority.
Knowledge of clinician engagement survey vendor tools, performance scorecards, and healthcare operational workflows.
Ability to manage multi-faceted projects, prioritize deliverables, and coordinate cross-functional program execution across diverse care environments.

Licenses and Certifications

Certified Patient Experience Professional (CPXP) preferred
Certified Change Management Professional preferred
Lean Six Sigma Black Belt preferred or
Six Sigma Green Belt Certification preferred
FACHE - ACHE Fellow preferred

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More about this job

Skills

Leadership
Communication skills
Regulatory compliance
Logistics
Analytical skills
Presentation skills
Relationship building
Change management
Lean Six Sigma Black Belt
Lean Six Sigma Green Belt

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