Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
ServiceNow Platform Administrator
ASM Research, An Accenture Federal Services Company
Providence, RI
The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This…
Added 1 min ago
ServiceNow- ServiceNow Moveworks AI Architect Manager - Tech Cons - Open Location
EY
Providence, RI
…and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to…
Added 1 min ago
ServiceNow - ServiceNow IT Service Management (ITSM) Manager- Tech Cons - Open Location
EY
Providence, RI
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Added 9 mins ago
ServiceNow Platform Administrator
ASM Research, An Accenture Federal Services Company
Bismarck, ND
The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This…
Added 42 mins ago
Mac Engineer II
Akima, LLC
Ashburn, VA
Apple Certified Support Professional (ACSP), ServiceNow, M365 / Active Directory, networking fundamentals (DNS, VPN, VLANs, certificates), and mSCP / DISA STIG / NIST 800-53 experience are…
Added 42 mins ago
Service Desk Analyst Lead (Sec+ / Secret Required)
Akima, LLC
Oklahoma City, OK
ServiceNow Management and Reporting: Utilize ServiceNow to monitor ticket queues, track incident trends, evaluate team performance, and generate operational reports. Ensure accurate…
Added 45 mins ago
Senior Solutions Consultant
PagerDuty
Atlanta, GA
Understanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow, and Zabbix
Added 59 mins ago
Operational Risk Analyst
DTCC Candidate Experience
Jersey City, NJ · Dallas, TX · Tampa, FL · Boston, MA
Experience with Archer, Power BI, Excel, SharePoint, ServiceNow, or similar risk and reporting tools preferred.
Added 1 hour ago
Vulnerability Security Engineer
Hewlett Packard Enterprise
All, MI
Experience integrating vulnerability findings into ticketing and workflow platforms such as ServiceNow or Jira.
Added 1 hour ago
CM
Manager, Security Governance
Centene Management Company LLC
Remote, United States
- $107,700 to $199,300 USD / year
…workflows. You’ll play a key role in Archer initiatives, with ServiceNow IRM experience also valuable, and partner across technology and security teams to solve complex governance and risk…
Added 1 hour ago
H
Electrical Service Engineer
HP
Alpharetta
- $89,650 to $130,000 USD / year
Exposure to ServiceNow or similar case management tools.
Added 1 hour ago
A
Life Sciences MedTech Commercial, Management Consulting Senior Manager
Accenture
Pittsburgh, PA · Philadelphia, PA
- $132,500 to $338,300 USD / year
Experience with leading commercial technology platforms including Salesforce, Veeva, Microsoft, Adobe, ServiceNow, or AI-enabled commercial platforms.
Added 1 hour ago
A
Life Sciences MedTech Commercial, Management Consulting Principal Director
Accenture
Pittsburgh, PA · Philadelphia, PA
- $163,000 to $434,000 USD / year
Added 2 hours ago
IG
Sr. DevOps Engineer - GCP
Insight Global
Remote, United States
- From $68 USD / hour
Support integrations with platforms such as ServiceNow, enterprise identity systems, APIs, and secrets-management solutions.
Added 2 hours ago
Business Analyst
CACI, INC.-FEDERAL
Remote, United States
Added 2 hours ago
Business Analyst
CACI, INC.-FEDERAL
Remote, United States
Added 2 hours ago
VP, Senior AI Security Engineer
MUFG Bank, Ltd.
Jersey City, NJ · Tampa, FL
Integrate AI agents with enterprise platforms including ServiceNow, Defender and other security technologies.
Added 2 hours ago
ServiceNow Senior Scrum Master
Leidos
Odenton, MD
This ServiceNow Scrum Master role requires an experienced Agile Scrum Master to work on a large-scale software and hardware integration effort. The selected candidate will be responsible…
Added 2 hours ago
Audio Visual Systems Engineer
ManTech
Annapolis Junction, MD
Experience with customer ticketing systems such as ServiceNow
Added 2 hours ago
Strategy & Operations Analyst, Technology and Engineering
GD Information Technology, Inc.
United States
…ScrumMaster (CSM) or similar certification. Experience with ServiceNow, Jira, Confluence, or similar work management tools. Process improvement or process mapping experience, such as Lean…
Added 2 hours ago
EW
End User Support Services Manager
East West Bank
El Monte, CA
- $140,000 USD / year
Added 2 hours ago
Vice President, Corporate and Product Public Relations (Americas)
ServiceNow
Santa Clara, CA
…from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and…
Added 2 hours ago
RU
Manager, DC Ops
Rackspace US, Inc.
United States
- $119,686 to $175,501.7 USD / year
Hands-on experience with ServiceNow is preferred
Added 2 hours ago
Shift Supervisor - Network Operations - Cayce, SC
Military Spouse Jobs & VetJobs
United States
Familiarity with ITSM processes (incident, problem, event correlation, and change management) and ticketing tools such as ServiceNow.
Added 2 hours ago
ServiceNow Developer
Chenega Corporation
Springfield, VA
Chenega Agile Real-Time Solutions (CARS) is seeking a highly skilled ServiceNow Developer to serve as a senior technical leader responsible for architecting, developing, and advancing…

CHS

Customer Service Representative

Milton, FL, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 1-2 years of experience in customer service, call center, or administrative support required
Posting language: English
Posted: Nov 2, 2026

Original job description

Why Join Us?

Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
Work Hard. Recharge Often. – Generous PTO and extended illness benefits
Invest in Your Future – 401(k) with company match
Grow With Us – Career development, learning opportunities, and advancement pathways
We Invest in Your Success – Licensure and certification reimbursement for eligible roles
Student Loan Support – Assistance available for eligible roles
Your Wins Deserve Recognition – Employee rewards and recognition programs
A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact. Job Summary

The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.

Essential Functions

Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction.
Handles inbound calls from both internal and external customers, creating service cases and documenting all interactions accurately.
Demonstrates empathy and active listening skills to understand customer concerns and provide appropriate resolutions.
Researches and resolves customer complaints, billing issues, and service-related concerns in accordance with company policies and procedures.
Accurately updates and maintains customer records and case notes in the system, ensuring complete documentation of issues and resolutions.
Works collaboratively with internal departments to escalate and resolve complex issues, ensuring a seamless customer experience.
Provides appropriate solutions and alternatives within service timeframes, following up to ensure issue resolution and customer satisfaction.
Meets and maintains productivity and service quality standards, ensuring efficiency in handling customer interactions.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Associate Degree or coursework in Business, Communications, or a related field preferred
1-2 years of experience in customer service, call center, or administrative support required

Knowledge, Skills and Abilities

Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Strong verbal and written communication skills, ensuring clear and professional interactions.
Ability to handle high call volumes and multi-task across different customer service platforms.
Strong problem-solving skills with the ability to resolve customer concerns efficiently and effectively.
Proficiency in customer service software, CRM systems, and Microsoft Office applications.
Ability to remain calm and professional in high-stress situations while de-escalating customer concerns.
Strong attention to detail in data entry, documentation, and customer interactions.
Ability to work independently and as part of a collaborative team in a fast-paced environment.

Apply About employer

More about this job

Skills

Customer service
Communication skills
Problem solving
Attention to detail
Active listening
Documentation
Customer experience
Administrative support
ServiceNow
ERP
Oracle
Microsoft Office
Data entry
Work independently

Report this job