Intake Coordinator

A Home Health Intake Coordinator manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care. They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR).

As a Intake Referral Coordinator, you will:

• Receives and appropriately documents new referrals in a timely manner.
• Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.
• Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
• Provides effective communication to patients, staff members, other health care professionals and referral sources.
• Responds to Agency and patient needs in a professional and creative manner.
• Demonstrates commitment, professional growth and competency.
• Participates in Agency-sponsored in-service training.
• Participates in the Agency’s QAPI program.
• Promotes the Agency philosophy and administrative policies to ensure quality of care.

Requirements

• Minimum one year of experience in referral intake is preferred
• Experience with third party payers, Medicare and Medicaid highly desirable
• Medical Field background preferred, including familiarity with medical terminology
• Excellent computer and customer service skills
• LVN/LPN preferred
• Valid Driver’s License
• Valid Auto Insurance
• HomeCare HomeBase experience preferred

Benefits and Perks

• Medical, Dental, Vision Insurance
• 401k You’re eligible after 3 months of service/The plan is 100% fully vested immediately/Choice Health At Home contributes 100% of the first 3% you contribute each pay period
• Health Savings Account
• Life Insurance
• Short & Long Term Disability Insurance
• Paid Time Off and Paid Holidays