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Added 7 mins ago
UG
Engineer
UIC Government Services and the Bowhead Family of Companies
Crane, IN
- $73,000 to $75,000 USD / year
Bowhead seeks a Engineer to join our team at the Naval Surface Warfare Center in Crane, IN. The Engineer will provide technical and engineering support services to the Strategic Systems…
Added 7 mins ago
Sr. Building Engineer - (Plumbing)
CBRE
Lebanon, IN
Join CBRE as a Senior Building Engineer and bring your plumbing expertise to a critical facilities team supporting a leading pharmaceutical client. In this hands-on role, you’ll help ensure…
Added 7 mins ago
Senior Civil Engineer | Indianapolis, IN
The Davey Tree Expert Company
Indianapolis, IN
We are currently looking to add a dynamic Senior Engineer to our passionate team of Civil Engineering and Surveying professionals. Responsible for the project management and design of…
Added 7 mins ago
SO
Project Inspector
State of Indiana
Crawfordsville, IN
- $22 to $24.26 USD / hour
Candidates who have completed INDOT's Certified Technician Program are eligible to start as a Highway Technician 1 which has a minimum salary of $47,320.
Added 7 mins ago
SO
Project Inspector
State of Indiana
Lafayette, IN
- $22 to $24.26 USD / hour
Candidates who have completed INDOT's Certified Technician Program are eligible to start as a Highway Technician 1 which has a minimum salary of $47,320.
Added 7 mins ago
SO
Crew Leader
State of Indiana
Fort Wayne, IN
- $24.26 USD / hour
Provide unit crews with technical expertise, oversight, and specialized equipment to ensure work is completed and report problems to the Bridge Maintenance Supervisor.
Added 7 mins ago
SO
Alternative Delivery Engineer
State of Indiana
Indianapolis, IN
- $85,020 USD / year
This position serves as an alternative delivery engineer focused on leadership and management of programs and projects to meet agency goals. The alternative delivery engineer is responsible…
Added 16 mins ago
MS
Quality Manager - Irvine, CA
Military Spouse Jobs & VetJobs
United States
- $129,000 to $190,000 USD / year
The expected annual salary range for this role is $129000 - $190000 a year. This position is also eligible for a variable incentive program.
Added 21 mins ago
Protection & Control Test Engineer/Technician
Southern Company
Birmingham, AL
…(SIA) activities for the Northern Region of Alabama Power. The office is in Birmingham, Alabama. This position may be filled by an engineer or technician. Major responsibilities…
Added 21 mins ago
System Test Engineer - Level 3 or 4
Northrop Grumman
Huntsville, AL
The selected Engineer will support the Ground-based Midcourse Defense (GMD) Weapon System (GWS) program as an individual contributor on the Architecture and Delivery (A&D) Automated Test…
Added 21 mins ago
Staff / Sr Principal Electrical Engineer
Northrop Grumman
Huntsville, AL
Senior Principal Electrical Engineer or Staff Principal Electrical Engineer position in the Huntsville Hardware Engineering functional department. This position will support one or more…
Added 21 mins ago
Engineering Operations Leader
Koda Technologies Inc
Huntsville, AL
…the Missile Defense Agency (MDA) Targets and Countermeasures Program Directorate (DTT) within the Chief Engineer / Targets Systems Engineering Division (DTTE). In this role, you will serve…
Added 21 mins ago
Automation Engineer
CBRE
Huntsville, AL
…every day. We’re looking for a skilled and motivated Automation Engineer to join our growing team, supporting advanced automation systems for one of the world’s largest online…
Added 36 mins ago
Lead Field Engineer - Electrical
Bechtel Corporation
Pecos, TX
In this role, as Lead Field Electrical Engineer, you will manage a team and provide field engineering leadership for work planning and packaging, material management, quantity validation,…
Added 41 mins ago
Launch Manufacturing Engineer
Ford Motor Company
Dearborn, MI
Collaborate with cross-functional teams, including Program Implementation Teams, Product Development, Supplier Technical Assistance, Material Planning & Logistics, and New Model Programs.
Added 56 mins ago
Field Coordinator - Trans
Entergy
Flora, MS
…field execution. Additionally, the Field Coordinator provides technical coaching, anticipates challenges in rigging, tensions, and equipment limitations, and contributes to post‑job reviews…
Added 1 hour ago
Water Quality Scientist 3
Idaho Division of Human Resources
Boise, ID
Help DEQ State Office and regional office staff develop total maximum daily loads (TMDLs), watershed management plans, and data quality assurance.
Added 1 hour ago
SS
Space Launch Engineer, SSC/SYD 80
Space Systems Command
Kirtland AFB, NM
- $90,479 to $139,871 USD / year
…Force's premier rapid response launch team as a Space Launch Engineer & Program Manager, where your work directly supports the Nation's most critical defense missions. This is your chance…
Added 1 hour ago
P
Software Engineer Intern - Summer 2027
PayPal
San Jose, CA · Chicago, IL · Omaha, NE · Scottsdale, AZ · Austin, TX
- $27 to $55 USD / hour
Software Engineer Interns at PayPal develop innovative solutions and high-quality products that touch millions of people every day. Our engineers solve some of the most complex technical…
Added 1 hour ago
P
Mobile Engineer Intern - Summer 2027
PayPal
San Jose, CA · Chicago, IL · Omaha, NE · Scottsdale, AZ · Austin, TX
- $27 to $55 USD / hour
Software Engineer Interns at PayPal develop innovative solutions and high-quality products that touch millions of people every day. Our engineers solve some of the most complex technical…
Added 1 hour ago
P
Machine Learning Engineer PhD Intern - Summer 2027
PayPal
San Jose, CA
- $59 to $66 USD / hour
As a Machine Learning Engineer PhD Intern, you will work with experienced engineers, data scientists, and product teams to research, develop, and evaluate machine learning solutions. You’ll…
Added 1 hour ago
P
Machine Learning Engineer Intern - Summer 2027
PayPal
San Jose, CA
- $50 to $59 USD / hour
Machine Learning Engineer Interns at PayPal help develop innovative AI and machine learning solutions that support products and services used by millions of people every day. Working across…
Added 1 hour ago
NC
General Engineer
National Cemetery Administration
Washington, DC
- $143,913 to $187,093 USD / year
As a General Engineer/Project Program Manager, you will lead the planning, design, and construction of major national cemetery projects that support the National Cemetery Administration's…
Added 1 hour ago
VH
Biomedical Equipment Support Specialist
Veterans Health Administration
Chesapeake, VA · Hampton, VA
- $41,341 to $98,530 USD / year
…concepts and methodology to provide lifecycle management and technical support to improve health service delivery systems for communities and within individual Department of Veterans…
Added 1 hour ago
AF
ARCHEOLOGIST (CULTURAL RESOURCES SPECIALIST) - DIRECT HIRE AUTHORITY
Air Force Materiel Command
Kelly AFB, TX · Lackland AFB, TX
- $76,463 to $118,204 USD / year
…installations, through contracts/services/product oversight and technical…

Closed listing

Choice Hotels

Principal Software Engineer – Guest Experience Site Reliability

Scottsdale, AZ, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Scottsdale AZ - Technology & Digital Commerce Center

Full time

R22663

** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office **

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as a Principal Software Engineer on our Digital Site Reliability team in Digital Experience. The Digital Site Reliability team keeps the guest-facing platforms that millions of travelers rely on available, fast, and trustworthy: choicehotels.com, the Choice Hotels Android and iOS apps, and the call center technologies our reservation agents use every day. These platforms are highly visible, revenue-generating, and central to how guests book stays, manage reservations, and engage with our loyalty program.

As a key member of this team, you will be the engineer people turn to when something complex breaks and the clock is ticking. You will dig into logs and telemetry, build the dashboards that make problems visible before guests feel them, and design lasting solutions to highly complex, multi-variable problems that span front end, API, cloud, and mobile layers. You will write production code, but your real signature is problem solving: finding the root cause, framing the options, and bringing the right people together to decide quickly. You will also use AI-assisted tools pragmatically to speed up diagnostics, reduce toil, and improve outcomes.

If you are a self-driven engineer who can code with the best of them, takes pride in untangling the hardest problems, and loves leading a room through a high-pressure incident, we invite you to apply today and #MakeItYourChoice.

Your Responsibilities

Troubleshoot and resolve complex production issues across choicehotels.com, Choice’s mobile apps, and call center technologies by analyzing logs, metrics, traces, and runtime signals, with Grafana as a primary tool.
Lead and facilitate cross-functional conversations during incidents and time-sensitive technical discussions, aligning engineering, product, and business partners on root cause, options, and next steps.
Participate in the on-call rotation for Guest platforms, serving as a senior escalation point and driving critical incidents to resolution.
Write secure, stable, maintainable code to fix reliability defects, build tooling and automation, and strengthen the resiliency of our applications.
Apply expertise in CDN, DNS, WAF, security, and vulnerability management to protect the environment, with experience using solutions such as Akamai.
Drive improvements to CI/CD pipelines and release safety in Harness, including automated deployment verification, rollback strategies, and pipeline guardrails.
Identify systemic risks and failure modes in AWS-hosted services, such as capacity limits, brittle error handling, poor failure propagation, and unsafe defaults, and translate them into well-scoped improvements.
Apply AI-assisted development, log analysis, and incident tools where they measurably improve root cause analysis, engineering productivity, and reliability outcomes.
Conduct trade-off analysis across alternative technical approaches and present clear pros, cons, and recommendations to peers and leadership.
Mentor and coach engineers through code reviews, pairing, and knowledge sharing, and influence engineering practices across teams without formal authority.
Partner with Solution Architects, Engineering Managers, and Mobile, Web, and Contact Center teams to define non-functional requirements for scalability, availability, and security.
Evaluate and introduce tools and technologies that improve observability, platform safety, and developer productivity, prioritizing simplicity, adoption, and long-term impact.

Your Experience, Skills & Competencies

Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience building and operating production systems. Master’s degree or equivalent experience preferred.
10+ years of relevant experience in software development, including experience with distributed systems, cloud platforms, and API-based architecture, and experience serving as a technical lead or in an architecture role.
Strong hands-on experience with AWS public cloud services and an understanding of how managed services influence reliability, scalability, and operational behavior.
Hands-on experience building and maintaining CI/CD pipelines in Harness (Jenkins, GitHub Actions, or similar a plus), with Git-based source control and sound branching and collaboration practices.
Strong Java experience, including building and operating Java-based services (Spring Boot preferred) in cloud and containerized environments.
Proficiency building front-end applications with React and modern JavaScript or TypeScript.
Experience designing, consuming, and troubleshooting GraphQL APIs, plus familiarity with RESTful APIs and OpenAPI specifications.
Proven experience diagnosing complex production issues using observability platforms and centralized logging. Hands-on Grafana experience, including log exploration and dashboard creation, is required; experience with tools such as AppDynamics, OpenSearch, Amazon CloudWatch, or similar is a plus.
Demonstrated experience using AI-assisted tools (such as code assistants, log and trace analysis, or incident analysis tools) to improve engineering effectiveness or system reliability.
Solid understanding of Site Reliability Engineering principles, including SLOs, error budgets, incident management, and blameless postmortems.
Experience participating in an on-call rotation and leading critical incident response for high-traffic, consumer-facing systems.
Working knowledge of relational and non-relational data stores and how persistence, availability, and failure characteristics affect system resiliency.
Strong knowledge of application security best practices and awareness of relevant compliance requirements (such as PCI, OAuth, and OWASP).
Excellent written and verbal communication, with the ability to explain complex technical issues to audiences ranging from engineers to senior leaders and to facilitate productive discussion under time pressure.
Ability to deal with ambiguity, take ownership of highly complex problems from inception to completion, and lead others in the absence of formal positional power.
Preferred: Kotlin experience and experience supporting mobile applications (Android and/or iOS), including mobile release, crash, and performance monitoring.
Preferred: AWS certifications or equivalent technology certifications.
Competencies demonstrated: Technical Leadership, Problem Solving & Decision Quality, Manages Complexity, Collaboration & Communication.

Your Team

This is an individual contributor role that will report to the Head of Digital & Loyalty Engineering. You will collaborate closely with Software Engineers, Solution Architects, Engineering Managers, and the web, mobile, and call center teams across Digital Experience to keep Choice’s Guest platforms reliable and performing at their best.

** This role is not eligible for sponsorship **

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD - Located at Pike & Rose (https://pikeandrose.com/) , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY

We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them.

Visit http://careers.choicehotels.com to learn more.

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