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…exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence.…
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CHIPOTLE

General Manager

Knoxville, TN, United States

Apply on jobs.chipotle.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

Chipotle is growing fast – we’re opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn more!

WHAT’S IN IT FOR YOU

Medical, dental, and vision insurance & retirement savings plan
Quarterly bonus program
Opportunities for people development bonuses
Tuition assistance (subject to eligibility requirements)
Career growth (need we say more?)
Paid time off
Holiday closures

WHAT YOU’LL DO

Be guest obsessed – uphold top-notch standards of excellence and hospitality
Ensure speed of service, accuracy, and positive guest obsessed experience
Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
Direct our team members to deliver accurate and on-time digital orders
Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
Ensure the dining room remains clean and the restaurant is always guest-ready
Uphold food safety, operational, and compliance standards
Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

WHAT YOU’LL BRING TO THE TABLE

A Guest Obsessed passion for hospitality
Friendly and enthusiastic attitude
Genuine enthusiasm for people development and leading others
Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

The physical work environment includes working in a fast-paced kitchen environment and interacting with customers. The role requires the ability to stand and walk around the restaurant for 10 hours a day, lift 50lbs./25kgs., and other physical activities necessary to complete the responsibilities of the job. It includes working around varied temperatures, tasting and preparing food, and strong communication with the Chipotle team and customers.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Apply on jobs.chipotle.com About employer

More about this job

Skills

Leadership
Recruitment
Performance management
Sales
Forecasting
Food safety
Regulatory compliance
Lead others
Scheduling
Community engagement
Communication skills

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Work requirements

Jobs in the United States