Jobs in the United States

25+ jobs

Save this search

Added 12 mins ago
G
Business Law Associate/Sr. Associate 4-8 years
GPAC
Saint Louis, MO
- $105,000 to $160,000 USD / year
A well-established and respected law firm is seeking a Business Law Associate or Senior Associate with approximately 4–8 years of experience to join its growing practice. The firm is open…
Added 21 mins ago
Registered Nurse Hem/Onc Triage (Hybrid)
RochesterRegional Health
ROCHESTER, NY
…staffing needs throughout the organization. Participates in problem-solving activities at the unit level by identifying the problem and collaboratively working toward resolution. Provides…
Added 38 mins ago
CH
Professional Billing/Payroll Specialist with RCM experience needed
Curantis Home Care LLC
York, PA
- $15 to $23 USD / hour
Associate's degree or higher in Accounting, Finance, Business Administration, Healthcare Billing, Medical Billing, or a related field
Added 1 hour ago
BC
Financial Systems Associate Director
Brilliant Corners
Remote, United States
- $110,000 to $130,000 USD / year
The Financial Systems Associate Director is responsible for the strategic ownership, design, and evolution of the organization’s ERP and Finance systems ecosystem. This role serves as the…
Added 1 hour ago
BC
Financial Systems Associate Director
Brilliant Corners
Remote, United States
- $110,000 to $130,000 USD / year
The Financial Systems Associate Director is responsible for the strategic ownership, design, and evolution of the organization’s ERP and Finance systems ecosystem. This role serves as the…
Added 2 hours ago
Outreach Representative
Boca Recovery Center
Bloomington, IN
High School Diploma or GED required; Associate's Degree preferred.
Added 2 hours ago
Outreach Representative
Boca Recovery Center
Huntington, IN
High School Diploma or GED required; Associate's Degree preferred.
Added 2 hours ago
Outreach Representative
Boca Recovery Center
Springfield, MA
High School Diploma or GED required; Associate's Degree preferred.
Added 2 hours ago
Outreach Representative
Boca Recovery Center
Hartford, CT
High School Diploma or GED required; Associate's Degree preferred.
Added 2 hours ago
Outreach Representative
Boca Recovery Center
Chicopee, MA
High School Diploma or GED required; Associate's Degree preferred.
Added 2 hours ago
SC
(USA) Area Manager
Sam's Club
GROVEPORT, OH
- $65,500 to $98,000 USD / year
…andcoordinating workloads in order to achieve facility goalsIdentifies associate customer and supplier concerns by listening and consulting with others when needed to determine corrective…
Added 3 hours ago
UO
Business System Professional
University of Colorado Denver
Boulder, CO
- $65,000 to $70,000 USD / year
…processes to ensure accurate account management, effective problem resolution, and consistent support of program…
Added 3 hours ago
Facilities Manager
BKF
Remote, United States
The Real Estate & Facilities Manager supports the Associate Vice President (AVP) in overseeing real estate and facilities operations across a multi-office consulting firm with 25+…
Added 3 hours ago
Facilities Manager
BKF
Remote, United States
The Real Estate & Facilities Manager supports the Associate Vice President (AVP) in overseeing real estate and facilities operations across a multi-office consulting firm with 25+…
Added 3 hours ago
Facilities Manager
BKF
Remote, United States
The Real Estate & Facilities Manager supports the Associate Vice President (AVP) in overseeing real estate and facilities operations across a multi-office consulting firm with 25+…
Added 3 hours ago
Facilities Manager
BKF
Remote, United States
The Real Estate & Facilities Manager supports the Associate Vice President (AVP) in overseeing real estate and facilities operations across a multi-office consulting firm with 25+…
Added 4 hours ago
UO
Senior Assistant Director of Slate
University of Colorado Denver
Boulder, CO
- $82,000 to $83,000 USD / year
…Senior Assistant Director of Slate! This position reports to the Associate Director of Systems and Technology and maintains the undergraduate instance of the Technolutions Slate system for…
Added 4 hours ago
UO
Open Rank Regular Faculty: Assistant - Full Professor
University of Colorado Denver
Aurora, CO
- $110,000 to $150,000 USD / year
…core facilities that include advanced light microscopy, super resolution nanoscopy, rodent in vivo behavior and electrophysiology, neural engineering, and a machine shop…
Added 5 hours ago
IT Network Administrator
USA DeBusk LLC
Houston, TX
Respond to outages and service interruptions with root-cause analysis and resolution.
Added 5 hours ago
Group Leader- Seats Gold
Toyota Boshoku America Inc
Princeton, IN
Added 5 hours ago
Manufacturing Group Leader
Toyota Boshoku America Inc
Jackson, TN
Added 5 hours ago
Quality Control Group Leader
Toyota Boshoku America Inc
Lawrenceville, IL
Added 5 hours ago
Group Leader- Weld Nights
Toyota Boshoku America Inc
Princeton, IN
Added 5 hours ago
Production Control Group Leader Evening
Toyota Boshoku America Inc
Princeton, IN
Added 5 hours ago
Group Leader
Toyota Boshoku America Inc
Lawrenceville, IL

Child Care Group

Customer Service Specialist

Dallas, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Aug 26, 2026

Original job description

Make an Impact as a Customer Service Specialist You will work within Child Care Assistance a program of ChildCareGroup that manages child care subsidies in support of working parents, and quality initiatives to improve the early education for children throughout Dallas, Jefferson, Harden and Orange counties in Texas. Your role will be to provide high levels of client service, problem resolution, and education to families regarding ChildCareGroup’s services. Why Join ChildCareGroup Founded in 1901, ChildCareGroup’s (CCG) mission is to drive generational change by advancing early learning, family stability, and workforce opportunity.

ChildCareGroup offers a generous benefits package including Paid Parental Leave, (12) Company Holidays, 401(k) match, Paid Time Off, Medical, Dental, Vision and more! You are a great fit for the role because you identify with the CCG SPIRIT, our core values: SERVICE – Lead with a servant’s heart PROFESSIONALISM – Perform our best every day INTEGRITY – Do what is right RESPECT – Treat each other the way we wish to be treated INCLUSION – Value individual differences TEAMWORK – Communicate and collaborate to achieve our goals

Position Details

Responsibilities

Answers incoming calls and facilitates walk-in clients in a calm and professional manner.
Researches and assesses client needs asking questions to obtain a clear understanding of client needs to make the appropriate recommendations.
Determines and takes appropriate action to meet client needs. This can include but is not limited to placing clients on the child care waiting list, mailing out forms and documents, transferring to other providers, requesting attendance cards, updating address and contact information, and providing guidance for locating quality childcare.
Provides client service through education and offers solutions.
Interprets and communicates federal and state policies and procedures to clients in an understandable manner.
Educates new clients entering the program.
Offers solutions for other related issues clients might be facing – example; if they are not eligible, offer alternatives that they may be able explore.
Performs other duties as assigned and will provide back up support to other specialists
Assists with special projects and performs other duties as assigned.

Education and Experience

High School Diploma or equivalent; associate’s or bachelor’s degree preferred; Child Development experience a plus
One or more years in a customer service environment required
Demonstrates excellent customer service skills
Ability to comfortably handle large call volumes daily and able to work in a fast-paced atmosphere
Strong computer skills – proficiency in Outlook mail and calendar, Microsoft Word and Microsoft Excel required
Work in a team environment and be a team player
Possesses efficient organizational and time management skills
Ability to problem solve utilizing available resources

Travel and Compliance Requirements

Must have a valid Texas driver's license
Driving record must comply with CCG's automobile insurance carrier requirements
Must have liability insurance coverage and reliable personal transportation
Ability to travel locally or out of town as required
Mileage reimbursement is offered when applicable
Must successfully meet all compliance background check requirements for federal funding throughout employment

ChildCareGroup’s Generous Health and Wellness Benefits

Paid Parental Leave
Short Term, Long Term Disability and Basic Life Insurance at no cost
Medical, Dental and Vision Insurance
Telemedicine at no cost
401(k) with a company match
Paid Time Off
(12) Paid Company Holidays
And more!

Become a part of the team that supports the education and assistance of over 50,000 lives per year in Texas!

ChildCareGroup is an Equal Opportunity/Affirmative Action employer.

#childcare #customerservicespecialist

Apply About employer

Report this job