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Shift Supervisor

  • Downingtown, PA, United States

Full-time

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Job details

Job type
Full-time
Posting language
English

Original job description

We're seeking a Shift Supervisor that excels in multi-tasking and providing a great guest experience! You'll be responsible for ensuring that our front of house operations run smoothly during your shifts. Must be a hospitality professional ensuring guest receive warm welcome and excellent service. Prepare shift plans, supervise Team Members, and work well with a team of leaders executing operational plans.

Position Type:

  • Full-time

Our Benefits Include:

  • Paid training
  • Employee discounts
  • Flexible scheduling (and closed on Sundays)
  • Competitive pay
  • Scholarship opportunities
  • A fun work environment where you can positively influence others
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals

Shift Supervisor Responsibilities:

  • Ensuring that guest have a great experience
  • Respond effectively and courteously to customer inquiries and complaints
  • Maintaining food and safety standards are being followed at all times
  • Time management ensuing key responsibilities are performed during shift
  • Effective decision-making and problem solving
  • Excellent interpersonal, leadership and communication skills
  • Assign tasks, monitoring work activities and employee performance
  • Ensuring that required tasks are completed and sales goals are achieved
  • Cash handling responsibilities including finalizing shift sales
  • Encourage professional conduct, safe work practices, and positive relationships with employees
  • Train new employees on work tasks, and working safely
  • Ability to work on your feet for the duration of your shift
  • Handling emergencies, and mediating when needed
  • Additional duties as assigned
  • Work well in a fast-paced environment and with a team

Requirements

Previous management or leadership experience Strong problem-solving skills

Location: 845 E. Lancaster Avenue, Downingtown, Pa. 19335

If you are a talented and motivated individual looking to enhance your hospitality and business service skills while employed in a rewarding and enthusiastic work environment, apply now to be a part of the Chick-fil-A Downingtown team!

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Benefits

  • Paid training
  • Employee discount
  • Health insurance
  • Flexible schedule
More about this job

Skills

  • Multitasking
  • Leadership
  • Problem solving

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