Shift Manager/Team Captain

Chick-fil-A: Urgent Shift Manager Opportunity!

Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a loving community that values its team members? If so, this role is perfect for you!

At Chick-fil-A, working is more than just a job; it’s a chance to develop your skills in a positive, people-focused atmosphere. Join us as a highly skilled Shift Manager and enjoy benefits such as health insurance, employee discounts, and opportunities for personal growth!

Operations & Execution

• Oversee daily operations for smooth and efficient shift performance.
• Open and close the store according to company procedures and safety standards.
• Maintain a clean, safe, and organized environment for guests and team members.
• Monitor food quality, speed of service, and presentation to meet brand standards.
• Ensure proper cash handling, inventory counts, and equipment functionality.

Leadership & Team Development

• Lead, coach, and motivate team members to achieve operational and service goals.
• Delegate tasks effectively, ensuring roles are clearly assigned.
• Provide ongoing feedback and support to build team morale.
• Assist in onboarding and training new team members.

Guest Experience & Service

• Model excellent customer service and address guest concerns promptly.
• Foster a welcoming environment that reflects care and hospitality.
• Anticipate service issues and proactively resolve them to maintain guest satisfaction.

Compliance & Accountability

• Uphold all company policies, food safety regulations, and labor laws.
• Maintain accurate shift documentation (checklists, reports, deposits).
• Monitor labor and productivity to meet cost and scheduling goals.

7340 N Tenth ST. McAllen Texas

Ready to take the next step in your career? Apply now and become a part of our enthusiastic Chick-fil-A family! Work schedule

• 8 hour shift
• Weekend availability
• Holidays

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Other