$18-$20 per hour Experienced Shift Lead / Management (Team Lead) – Naples, FL Join us at Chick‑Fil‑A as a high-performing Shift Lead / Management (Team Lead) - a leadership position elevated above a standard shift leader role. We’re seeking a proven leader with strong restaurant management, supervisory experience, and the ability to train and mentor team members and future leaders. What You’ll Do – Key Responsibilities
- Lead shifts in a fast‑paced, high‑volume restaurant environment
- Deliver exceptional guest service and uphold hospitality standards
- Coach, train, and develop team members - mentoring future leaders
- Maintain compliance with food safety, knowledge of HACCP, and health & safety standards
- Oversee operations: inventory control, cost control, and labour management
- Demonstrate relationship management, conflict resolution, and strong communication skills
Ideal Candidate
- 1+ year of restaurant management, team supervision, or leadership experience (required)
- Experience in staff training, team building, and leadership development
- Demonstrated guest service orientation, hospitality, and customer experience focus
- Strong verbal and written communication skills
- Comfortable working long hours and standing during peak shifts
- Reliable transportation & eligibility to work in the U.S.
Required Qualifications
- At least 18 years old
- High school diploma or equivalent
- Availability to work weekends, holidays, and varied shifts
- Proven track record in coaching, mentoring, and performance improvement
Why This Role Stands Out We’re not just hiring another shift lead - we’re seeking a Top‑Tier Leader, someone who actively builds leadership capacity within our team. If you have experience with multitasking, compliance, and driving performance metrics, and you thrive in a culture grounded in honor, dignity, and respect, we’d love to talk to you.
- Availability to work weekends, holidays, and varied shifts
- Proven track record in coaching, mentoring, and performance improvement
At Chick‑Fil‑A Naples, you’re more than just selling chicken - you’re building community. We look forward to reviewing your application and discovering leaders who will grow with us. “We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” - S. Truett Cathy “We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” S. TRUETT CATHY 1921 - 2014