Leadership Development Position
- Knoxville, TN, United States
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- English
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Original job description
About the Opportunity We are looking for a driven leader who wants more than “just running shifts.” This role is designed for a self‑starter who is hungry to grow, influence others, and help lead our restaurant to the next level --- Who We Are At Chick-fil-A, we work to “have a positive influence on all who come in contact with Chick-fil-A,” and we are committed to creating a workplace where everyone is treated with honor, dignity, and respect. Our restaurant is fast-paced, team-focused, and intentionally develops leaders for long-term success inside and outside the business. --- What You’ll Do
In this leadership development position, you will:
- Lead daily operations, ensuring excellent food quality, speed of service, and a clean, safe environment
- Set clear goals for each shift, communicate expectations, and hold the team accountable to Chick-fil-A standards
- Coach and develop team members through on-shift feedback, intentional conversations, and modeling the behaviors you expect
- Solve problems proactively, anticipate bottlenecks, and make decisions that support both people and results
- Support senior leadership with projects that go beyond the shift (systems improvement, training, people development, or operations initiatives, depending on your strengths)
- Protect and champion our culture by demonstrating genuine hospitality, servant leadership, and strong character in every situation --- This Role Is More Than “Shift Lead”
This position is ideal for someone who:
- Wants to learn how the business works, not just how a shift runs.
- Gets energy from setting goals, tracking results, and celebrating wins with the team.
- Desires growing into higher levels of responsibility (training, people & talent, operations, or director-level leadership over time)
- Sees themselves as a multiplier - developing others, not just managing tasks. --- What We’re Looking For
- Proven leadership experience (in restaurants, retail, school, church, sports, or similar) with a track record of influence and follow-through.
- Self-motivated, takes initiative without waiting to be told what to do
- Goal-oriented, organized, and able to execute at a fast yet excellent pace.
- Strong communicator who gives clear direction and helpful feedback while treating people with respect
- Passion for serving guests and building a positive, caring team culture
- Availability for a mix of opening, mid, and closing shifts, including Fridays and Saturdays --- Growth & Development
In this role you will:
- Receive intentional leadership coaching, clear performance expectations, and regular feedback
- Have opportunities to grow into higher levels of leadership based on performance, initiative, and alignment with our values
- Build real-world skills in operations, people leadership, problem solving, and business acumen that can prepare you for future director roles, owning a business, or Chick-fil-A’s Leadership Development opportunities Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
More about this job
Skills
- Leadership
- Coaching
- Problem solving
- Teamwork