The Kitchen Manager is responsible for :
- Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
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- Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.
Those behaviors include:
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- Sense of Urgency that creates surprisingly fast Speed of Service
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- Attention to detail that ensures preparation and production procedures are followed
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- Execution of systems that ensure a refreshingly clean environment
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- Maintaining a work environment that ensures and promotes food safety
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- Vigilant attention to the organization and appearance of the kitchen
As a Restaurant Manager you will:
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- Demonstrate a passion for the business and managing the overall operations
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- Find, train, develop and recognize the best people
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- Manage daily activities to ensure guests receive excellent customer service
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- Demonstrate a strong awareness and concern for food quality and safety
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- Adjust to multiple demands and shifting priorities
Behavior Characteristics:
- Work a maximum of up to forty hours per week in the restaurant
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- Allocate at least two hours per week to planning
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- Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
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- Combine critical thinking and practical leadership to create a culture of innovation
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- Effectively coach and give direction
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- Intentionally and methodically grow and nurture relationships with the staff
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- Be able to connect with a multicultural team
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- Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
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- Enthusiastically and passionately lead the Kitchen team
Additional Responsibilities:
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- End-of-Month counts and input
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- Maintaining accurate transfer logs
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- Effective & efficient ordering
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- Maintaining a LEAN production environment
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- Coaching, evaluating, and providing accountability for all kitchen Team Members
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- Troubleshooting and repairing equipment and facilities
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- Ensure all necessary preventative maintenance and cleaning on a per set schedule.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.