Kitchen Director

Kitchen Director

Chick-fil-A Copperfield | Houston, TX

About Us

At Chick-fil-A Copperfield, our purpose is simple: To Change Lives. We believe a restaurant can be more than a place to enjoy great food - it can be a place where people grow, develop meaningful relationships, and discover their potential. Our vision is to be everyone's favorite restaurant, and our mission is to serve excellent food and excellent service with care. We are guided by three core values: Integrity, Caring, and Excellence.

We are looking for an exceptional Kitchen Director who shares our commitment to operational excellence, leadership development, and creating a workplace where people thrive. Role Summary The Kitchen Director is responsible for leading a high-performing kitchen that consistently delivers safe, high-quality food with speed, accuracy, and efficiency. This role oversees kitchen operations, leadership development, food safety, labor productivity, and cost management.

The ideal candidate is a proactive problem-solver who leads with ownership, accountability, and care, builds sustainable systems, and develops leaders who can independently maintain operational excellence.

Key Responsibilities

Operational Excellence & Food Safety

• Ensure consistent execution of Chick-fil-A's food safety, quality, cleanliness, and operational standards.
• Improve food quality, speed of service, order accuracy, and kitchen efficiency.
• Identify operational challenges and implement sustainable solutions across all shifts.

Leadership & Team Development

• Recruit, coach, and develop high-performing kitchen Team Members and leaders.
• Establish clear expectations, reinforce accountability, and build a strong leadership pipeline.
• Empower leaders to solve problems, make decisions, and operate independently.
• Foster a culture of teamwork, continuous improvement, and care.

Business Performance & Systems

• Manage kitchen performance metrics, labor productivity, inventory, food costs, and waste.
• Analyze performance data, establish measurable goals, and implement improvement plans.
• Build and maintain systems that ensure consistent execution and operational efficiency.
• Optimize staffing, equipment utilization, and controllable expenses.

Culture & Collaboration

• Model Integrity, Caring, and Excellence in daily leadership.
• Partner with Front of House, Training, and Scheduling leaders to achieve restaurant goals.
• Communicate clearly, lead with emotional intelligence, and balance high standards with Team Member well-being.

Required Qualifications

• Previous restaurant management or comparable culinary, operational leadership experience
• Strong knowledge of kitchen operations, food safety, and quality standards
• Proven ability to coach, develop, and hold lead
• Spanish fluency is preferred though not required

Work schedule

• Weekend availability

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Paid training
• Mileage reimbursement