Hospitality Host (Dining Room Host)

Must be 18 years or older. $17-$19 About the Role As a Hospitality Host, you will create memorable experiences by delivering genuine hospitality, maintaining an exceptionally clean dining room, and anticipating guest needs before they ask. This role is ideal for someone who enjoys serving others, building relationships, and creating an inviting atmosphere for every guest. If you naturally smile, enjoy interacting with people, and take pride in creating an exceptional guest experience, we would love to meet you. What You Will Do Hospitality · Welcome every guest with warmth, enthusiasm, and genuine hospitality. · Engage with guests throughout their visit to ensure they have a remarkable dining experience. · Perform table-touch hospitality by checking in with guests during their meal. · Assist guests carrying trays when appropriate. · Offer high chairs and booster seats to families with young children. · Assist guests with mobile orders or special requests. · Create memorable Second Mile Service moments that exceed guest expectations. · Resolve minor guest concerns with professionalism and urgency. Dining Room Excellence · Clean and sanitize tables promptly. · Sweep and maintain a clean dining room throughout the day. · Keep beverage stations stocked, clean, and organized. · Restock napkins, utensils, sauces, condiments, and other guest supplies. · Empty trash receptacles before they become full. · Perform routine restroom checks to ensure cleanliness and adequate supplies. · Maintain an inviting dining environment that reflects Chick-fil-A's standards of excellence. Team Support · Deliver food to guests when needed. · Support Front Counter operations during slower periods. · Communicate guest needs and dining room concerns to leaders. · Assist with opening and closing responsibilities. · Maintain Chick-fil-A operational, food safety, and cleanliness standards. · Perform other duties as assigned to support restaurant operations and deliver a remarkable guest experience. We Are Looking For Someone Who · Has a positive, friendly attitude. · Loves serving and connecting with people. · Takes pride in cleanliness and organization. · Demonstrates professionalism and reliability. · Works well in a fast-paced environment. · Notices details and takes initiative. · Is coachable and eager to learn. · Represents Chick-fil-A's values both inside and outside the restaurant.

Qualifications

Preferred · Customer service or hospitality experience. · Weekend availability. · Morning and lunch availability preferred. Physical Requirements · Ability to stand and walk for extended periods. · Ability to lift up to 30 pounds. · Ability to work in a fast-paced restaurant environment.

Benefits

· Competitive pay. · Flexible scheduling. · Sundays off. · Leadership development opportunities. · Scholarship opportunities. · Meal discounts. · Positive, team-oriented work environment. · Opportunities for advancement. What Success Looks Like · Builds meaningful relationships with guests. · Keeps the dining room consistently clean and inviting. · Anticipates guest needs before they are expressed. · Receives positive guest feedback.

• Helps create a remarkable dining experience every day.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.