Executive Director

Executive Director (Senior Restaurant Leader) Chick-fil-A Golf Mill – Niles, IL Full-Time | Senior Leadership Role Position Overview The Executive Director is the senior-most leader inside the restaurant, responsible for translating the Operator’s vision into daily execution, leadership development, and business results. This role oversees all Directors, Managers, and operations (Front of House and Back of House) and is accountable for building a high-performance culture, driving profitability, and ensuring a consistently remarkable guest experience. Vision: People First, Community Always.

Core Responsibilities

• Lead and oversee daily restaurant operations
• Develop and coach Directors, Managers, and future leaders
• Drive sales growth, labor efficiency, and cost control
• Ensure operational excellence and system consistency
• Champion guest experience and hospitality standards
• Partner with Owner/Operator on strategy and execution Compensation & KPI Bonus Structure Hourly Rate:$26.00-$35.00

Performance Bonus (Annual):

Labor Efficiency Target: 18%–20% Customer Experience

• Top Tier: 100%
• Meets Standard: 79%
• Below: 68% | Poor: 0% Sales Growth-Target Leadership Development
• Retention + internal promotions

Qualifications

• 5+ years leadership experience
• Proven ability to lead leaders
• Strong business acumen
• High emotional intelligence
• Servant leadership mindset Schedule
• Monday–Saturday availability
• 45–55 hours per week
• Mix of opening, closing, and peak shifts Why Join Us At Chick-fil-A Golf Mill, we are building a high-performance, people-first culture focused on growth, leadership development, and community impact. This role is designed for a leader who wants to make a lasting impact and grow into future senior leadership or Owner/Operator opportunities.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.