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Delivery Driver/Team Member

  • New Braunfels, TX, United States

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Original job description

The role of the Delivery Driver/Team Member is to serve guests by delivering a quality customer experience with a welcoming and friendly attitude while ensuring that the food presentation, packaging and quality is top level for every Guest interaction. This role is a critical piece of our daily operation and controls the speed and friendliness of service we provide to our guests within the store and at our guest’s home and/or business. You will be a member of the Chick-fil-A family and will help uphold our high standards of presentation, service, and care. The ideal candidate must be able to execute Chick-fil-A hospitality with our guests in a caring way. Clear and excellent communication skills via our delivery app are paramount to help us continue to meet our guest's expectations outside of the Restaurant.

Responsibilities:

  • Deliver quality customer experience. (Excellent food /Guest interactions)
  • Contribute a positive attitude to staff morale
  • Prepare, assemble and serve products
  • Courteously greet guests, take orders, explain and suggest menu items
  • Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
  • Maintain a well-groomed and clean appearance
  • Must be able to stand for extended periods of time
  • Deliver quality products to our guest’s front door and/or workplace
  • Execute safe driving best practices when operating delivery vehicles for meal deliveries with a sense of urgency
  • Ensure customer satisfaction by protecting and upholding our brand at all times as you attend to customer concerns as they arise on a delivery
  • Maintain Operational Excellence in vehicles and delivery assembly area (cleanliness, speed and accuracy, taste of food, and attentive & courteous) at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Must be at least 21 years of age upon hire date
  • Must have a working smartphone with a data plan and GPS
  • Must have a valid state-issued driver's license
  • Must provide a Current driving record for review upon hire date
  • Dependable
  • Servant Spirit with a strong sense of stewardship
  • Honesty/Integrity
  • Ability to multi-task and work at a fast pace
  • Ability to work in a Team Environment
  • Ability to use good judgement while operating any company vehicle
  • Display courteous, safe, and proper driving etiquette at all times
  • Prior restaurant | customer service experience and delivery experience is not required but is preferred.
  • Must be able to lift up to 25lbs

Our Benefits Include:

  • No experience necessary
  • Competitive Pay
  • Delivery Tips added to payroll (Tips are never guaranteed)
  • Scholarship Opportunities
  • Flexible scheduling (and closed on Sundays)
  • Advancement Opportunities
  • Employee Meal Program

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

More about this job

Skills

  • Customer experience
  • Greet guests
  • Prepare orders
  • Assembly
  • GPS
  • Work as a team
  • Customer service
  • Heavy lifting

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