Culinary Supervisor

A Supervisor at Chick-fil-A Yucaipa doesn't just run one shift, they own the consistency of an entire department. You'll oversee Shift Leaders, make sure every zone is set up to win, and coach the next generation of leaders coming up behind you. If you lead by example, put your team first, and want real ownership over how a department runs, this is your next step.

Our Benefits Include

• Competitive pay
• Scholarship opportunities each year
• Flexible scheduling, and we're closed every Sunday
• A genuine investment in your growth - we build leaders here, not just fill shifts
• A fun environment where your leadership has a real, visible impact to serve others well
• Direct mentorship from experienced Senior Restaurant Leaders and the Owner/Operator
• California Paid Sick Leave
• Employee Meal Allowance
• Insurance Options (life, health, dental, vision)

Supervisor Responsibilities

• Oversee daily operations across all culinary zones and dayparts - not just one shift
• Design the daily positioning plan that your Shift Leaders run
• Rotate through every zone multiple times a shift, coaching food safety, physical speed, accuracy, speed, quality, and cost as you go
• Review your Shift Leaders' daily walk-throughs, and conduct your own to check consistency across the department
• Monitor hourly performance metrics and huddle with your Shift Leaders to close any gaps
• Update staff at the start and the end of your shift
• Coach, develop, and empower your Shift Leaders - they lean on you, and you make sure they're set up to succeed
• Own labor and food cost goals for the department, and guide Shift Leaders when they need help
• Resolve guest concerns fully and thoughtfully when they're escalated to you
• Step onto a station yourself when it best serves the team

Qualifications and Requirements

• A strong work ethic and an "others-first" mentality: you put your team first, always
• High integrity - you do the right thing even when no one's watching
• Proven ability to coach and develop other leaders, not just individual team members
• Comfortable owning department-level outcomes and making decisions that affect more than one shift
• Strong communication skills, written and verbal
• Thrives in a fast-paced, high-volume environment
• Ability to manage behavioral and performance issues directly and respectfully, including with other leaders
• Prior experience as a shift lead, supervisor, assistant manager, or restaurant manager is preferred - leadership experience in a fast-paced environment matters most
• California Food Handler Card (obtainable within 30 days of hire)
• ServSafe Manager Certification (support to obtain within 60-90 days of hire)

Physical Expectations

• Continuous standing and moving for 6-8 hours
• Lifting and carrying up to 40-50 lbs (crates of protein, produce, shortening, bulk fry boxes, etc.)
• Working near heat sources (fryers, pressure cookers) and in refrigerated spaces (walk-in coolers/freezers)

If this sounds like you, we want to hear from you. If "others first" isn't naturally how you operate, this probably isn't the right fit for you - and that's okay. Work schedule

• 8 hour shift
• Weekend availability

Benefits

• Flexible schedule
• Paid time off
• Paid training