Chick-fil-A Brookside Shift Manager

Chick-fil-A Brookside Shift Manager, Full-Time Salary $16-20 Description Shift Manager Job Description

Role Summary:

The Shift leader is responsible for proper execution of all operations. The SL has a strong shift awareness and ability to make sound adjustments to ensure Team Members are providing genuine hospitality, great tasting food, fast and accurate service, all in a clean and safe environment.

Job Description:

· Ensures overall satisfaction, order accuracy, speed of service, cleanliness, productivity, and quality of product are kept in accordance with organization goals · Monitors daily responsibilities to appropriate team members and follows up to ensure tasks are completed · Holds team members accountable to all Chick-Fil-A standards, policies and procedures; ensures fair disciplinary action · Verifies safety protocols are followed when closing the restaurant · Learn to create Shift Set-Ups by positioning Team Members according to their strengths and abilities. Demonstrate a flexible mindset when changes need to be made. Take Team Member requests into consideration and respond appropriately and fairly. · Oversee the maintained success of Front Counter and Drive-Thru Operations throughout the day. · Ensure Food Safety Requirements are met in all positions, tasks, and assignments. · Set an example for Team members by Practicing open, honest, and direct communication. · Oversee Cash Management and Flow throughout the day, including closing shifts and counting drawers. · Lead Team Members through Closing · Assists with leadership development of junior team members

Job Type:

· Full-Time · Hourly $

Benefits:

· Free Employee Meal & Beverages while on shift · 25% off duty discount · CFA college scholarship program available · 401k, with company match · Affordable Health Insurance options · Paid Vacation

Schedule:

· 30+ hours week average (full time) · Approximately 95% schedule operationally in the business; 5% administrative responsibilities · Available to work 5:30AM. to 10:00 p.m, Monday through Saturday · Never work a Sunday Again

MINIMUM QUALIFICATIONS:

Specific Experience:

· Age Requirement: 18+ · Required: Proficient in cash handling · Preferred: Management/ Supervisory Experience of 10 or more employees · Required: Excellent People and Communication Skills · Required: Team Player · Preferred: Restaurant Management Experience of 6+ months · Recommended: High School Degree or equivalent · Required: Valid Tulsa County Food Handler Permit Business · Demonstrate an ability to anticipate and fulfill the needs of the restaurant on an hour-to-hour basis. · Successfully motivate and encourage the team through the shift. · Learn to adapt to changes in a way that matches Chick-fil-A brand standards and serves both guests and the business. · Model a respectful, professional attitude for all Team Members Personal · Understand that Team Members, Senior Team Members, and Team Leaders look to you for instruction. Set an example and maintain that example. Demonstrate excellent self-management and learn to encourage the productivity of others. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.