CHARACTERISTICS OF THE CLASS: Under the supervision of the school principal or his/her designee, coordinates computer technology functions at a local school, including installation, troubleshooting, maintenance, and technical support, and performs related duties as required.

EXAMPLES OF DUTIES: Duties of this position include, but are not limited to:

· Network and LAN Maintenance:

Coordinates integration of the LAN (Local Area Network) with CPS WAN (Wide Area Network)

Manages Proxy, Web, Video, E-mail, etc., servers

Installs and maintains network software

Creates user and assign rights

Establishes and monitors storage management

Implements and manages backup network

Utilizes disaster recovery skills

Implements and manages network security scheme

· Troubleshooting:

Troubleshoots LAN Equipment

Identifies and documents problems and contacts appropriate resources to resolve issues

Troubleshoots Equipment, including, but not limited to, printers, computers, peripherals

Resolves software conflicts and other related issues

· Maintenance:

Develops maintenance schedule

Manages warrantee service

Sets up and manages databases

· Technical Support:

Provides basic troubleshooting workshops for teachers

Trains teachers to be print managers

· Other Duties:

Maintains supply inventory

Monitors software and software licenses

Maintains equipment inventory

Meets regularly with school technology team

Orders related supplies

Stays current with trends in technology

MINIMUM QUALIFICATIONS:

Training and Experience. Must possess a High School diploma or GED equivalent, supplemented by at least one year of experience in network maintenance. Experience in installation of basic computer hardware components is required.

Knowledge, Abilities, and Skill. Skills in providing technical support are highly desirable. Good oral and written communication skills. Evening and weekend work may be required.

Physical Requirements. Medium Work: Exerting twenty (20) to fifty (50) pounds of force occasionally, or ten (10) to fifteen (15) pounds of force frequently, or greater than negligible up to ten (10) pounds of force constantly to move objects. Physical demands are in excess of those for Light Work.

Benefits:

Health & Wellness: Your Care, Your Choice

CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs:

• Medical Plan Options

• Pharmacy

• Dental

• Vision

• Behavioral Health & EAP

• Employee Wellness Program

Financial Security: Planning for Today and Tomorrow

We understand the importance of financial stability, which is why CPS offers strong retirement and savings options:

• Basic Life Insurance

• Life and Disability Insurance

• Pension Plans

• Supplemental Retirement Plans (403(b) and 457(b))

• Flexible Spending Accounts (FSAs)

• Spot Pet Insurance

Work-Life Balance: Supporting Your Personal and Professional Life

CPS values the well-being of its employees and offers competitive paid time off policies:

• Paid Leave

• Sick Leave

• Vacation Days

• Parental Leaves

• Short-Term Disability

• Religious Holidays

• Leaves

Reference the Chicago Public Schools: A Comprehensive Benefits Overview or the benefits handbook for comprehensive details.

About employer

More about this job

Skills

Computer technology
Troubleshooting
Technical support
LAN
WAN
Implement ICT recovery system
Hardware components
Communication skills

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