Complex Senior Sales Manager

Description TITLE: Complex Senior Sales Manager DEPARTMENT: Sales REPORTS TO: Complex Assistant Director of Sales / Executive Director of Sales & Marketing

JOB SUMMARY

Pursue group business to help the hotel achieve or exceed revenue objectives for rooms and food and beverage. Take individual responsibility for prospecting, soliciting and managing accounts within designated market segments.

ESSENTIAL FUNCTIONS

· Analyze and disseminate data from sources like Knowland to develop a list of targeted accounts. · Leverage knowledge of both DoubleTree and Marriott hotels to effectively promote them to prospective and current clients. · Participate in the formulation of the annual budget and monthly forecasts related to group room nights, pricing and revenue. · Engage new and existing accounts through phone outreach, on-site sales visits, inspections and written communications to meet or surpass revenue targets. Achieve the assigned weekly, monthly, and quarterly activity goals. · Draft correspondence for customers, maintain internal booking records, and ensure proper file management. · Join daily RevMax meetings, pre-convention discussions, training sessions and other sales-related gatherings as required. · Collaborate with various hotel departments to provide excellent service to clients. · Attend trade shows, community events and industry meetings. · Stay updated on market trends, competitors and customer preferences. · Cultivate and maintain relationships with key community contacts and vendors to ensure a visible presence in the area. · Act as a leader and role model for all team members.

SUPPORTIVE FUNCTIONS

In addition to the essential functions, this position may involve a variety of supportive tasks, with the time dedicated to each determined by the manager based on the hotel's specific needs: · Represent the hotel in a professional manner at community and industry events and organizations. · Work collaboratively as a team member across all departments. · Assist in compiling reports and gathering competitive data.

Requirements

QUALIFICATIONS AND SKILLS

Candidates should demonstrate the following knowledge, skills and abilities, and be able to perform the essential functions of the role, with or without reasonable accommodation: · Minimum of seven to ten years of experience in hotel sales or event management. · Ability to learn sales systems for both DoubleTree and Marriott brands. · Proficiency in speaking, reading, writing and understanding the primary language(s) used in the workplace. · Strong verbal and nonverbal communication skills are essential. · Basic computer skills. · Familiarity with hotels and competitive landscapes. · Commitment to ensuring consistent guest satisfaction. · Capability to make decisions with limited guidance based on general policies and procedures.

AVAILABILITY This organization operates 24/7. Typically, this role requires work Monday through Friday, with hours varying according to business needs. Occasionally, you may be required to adjust your schedule to include weekends or change your work hours based on business demands. Please note that the number of hours you work will be determined by business needs.

In accordance with Illinois law, the anticipated pay range for this position is: $75,000 – $80,000 per year

The final offer will be based on factors including, but not limited to, relevant experience, skills, education, internal equity, and market conditions.

Eligible team members may have access to a comprehensive benefits package, which may include: · Medical, dental, and vision insurance · Paid time off (vacation, sick time, holidays) · Six paid company holidays and one floating holiday · 401(k) with company match (up to 4%) · Life and disability insurance · Employee assistance programs · Employee discounts (hotel and travel discounts) Eligibility for benefits may vary based on position, employment status, and tenure.

Additional Compensation

This role [may/may not] be eligible for additional compensation, including:

· Bonus or incentive programs · Commissions (if applicable) Details will be provided during the interview process.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws