Clinic Administrator

Where You’ll Work

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.

CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.

CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.

Job Summary and Responsibilities

As our Clinic Administrator, you will be responsible for managing the daily administrative and technical support sections of a hospital based speciality departments in accordance with established policies, procedures and standards.

Everyday you will coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate.

To be successful in this role you must act as the patient advocate as well as the employees go to resource.

Responsbilities

• Manage day to day operations across the hospital based specialty departments.
• Responsible for employee performance management by completing performance appraisals andsetting individual goals as outlined in policies and procedures.
• Effectively lead and develop a team of employees including hiring, training and development,salary recommendations, etc.
• Prepare, recommend, and monitor department budget, goals, and objectives taking intoconsideration input from providers and staff.
• Participate in the planning and development of policies and procedures, as well asdepartment-specific procedures and programs.
• Work with the Director or Vice President as well as providers to develop and implementperformance goals and objectives.
• Monitor payroll system to control time management.
• Serve as the first point of contact for patient and external customer complaints. Reconcile andinvestigate all complaints relating to practice operations.

Job Requirements

Required:

• Bachelor’s Degree and minimum of 1 year leadership experience

Preferred:

• Bachelor's and 3 years’ experience preferred