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Added just now
Channel Planner - For Future Consideration
Rivian
Irvine, CA
…and working from home. This position reports directly to the Manager, Channel Planner. Please note, this is a proactive job posting, which allows us to build a pipeline of qualified…
Added 1 min ago
Interim Program Manager, Executive Education
Brown University
United States
The Interim Program Manager, Executive Education manages the implementation and delivery of a portfolio of custom and open enrollment programs at the School of Professional Studies as a…
Added 2 mins ago
CY
Studio Coordinator - Lakeview
CorePower Yoga, LLC
Chicago, IL
- $21.25 USD / hour
Act as a liaison between the Studio Manager and the teaching and SET teams in training, communicating, and coordinating studio operational systems including but not limited to:
Added 3 mins ago
STORE/PRICE INTEGRITY CLERK
The Kroger Co.
Edinburgh, IN
…sweeping and mopping computer room floor, checking battery backup systems, and once a month power fail…
Added 3 mins ago
SO
Statewide Human Resources Program Manager
State of Connecticut
Hartford, CT
- $116,650 to $159,051 USD / year
…employees to apply for the position of Statewide Human Resources Program Manager in Hartford, CT, to support the continued growth and evolution of the Statewide Human Resources Shared…
Added 3 mins ago
NC
Signal Manager
North County Transit District
Oceanside, CA
- $58.69 to $93.9 USD / hour
The Signal Manager is responsible for planning, managing, and overseeing the Maintenance of Signal (MOS) operations to support the high-quality delivery of commuter, freight, and hybrid…
Added 4 mins ago
AU
Technical Enablement Consultant, Learning Systems
AtkinsRealis USA Inc.
United States
- $67,000 to $100,000 USD / year
…onsite each week. Technical Enablement Consultant, Learning Systems will develop, deliver, and coordinate high-quality, client-administered training solutions for AtkinsRéalis clients. This…
Added 4 mins ago
TU
Office Manager
The US Oncology Network
Bethesda, MD
- $57,841.71 to $88,987.25 USD / year
…non-clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business…
Added 4 mins ago
Operations Administrator - Nursing
Mount Auburn Hospital
United States
1. Provides support in the daily management of operations. Assesses systems. Acts as a resource regarding policies and procedures. Handles matters that are complex, sensitive and…
Added 4 mins ago
New Patient Coordinator
The US Oncology Network
San Antonio, TX
Note from Hiring Manager: Admission-driven environment, collaborative culture, stability and purpose within department and organization.
Added 4 mins ago
Patient Intake Coordinator
The US Oncology Network
Richardson, TX
Note from Hiring Manager: Our clinic offers a collaborative, patient-centered environment where team members play a vital role in delivering exceptional care. We value teamwork,…
Added 5 mins ago
Privacy Operations Director, Senior Counsel
Eagan, MN · Washington, DC
Bachelor’s degree in law, information systems, computer science, cybersecurity, or a related legal or technical field, plus a Juris Doctor (J.D.) or a master’s degree in legal studies.
Added 6 mins ago
TC
Distribution Designer II
TRC Companies, Inc.
Raleigh, NC
- $25.5 to $40.87 USD / hour
…design of overhead and/or underground electric distribution systems and back-office work to support those functions. This work includes gathering field data for designs, entering the…
Added 6 mins ago
TC
Distribution Designer II
TRC Companies, Inc.
Allentown, PA
- $29 to $33 USD / hour
…design of overhead and/or underground electric distribution systems and back-office work to support those functions. This work includes gathering field data for designs, entering the…
Added 6 mins ago
PB
Case Manager
Peninsula Behavioral Health
Port Angeles, WA
- $24 to $27 USD / hour
Assists in the development of natural support systems and educates support systems regarding consumer needs and preferences.
Added 6 mins ago
Regional Channel Manager - East
Daylight Security
Remote, United States
…The platform collects identity and business context across systems to investigate alerts and continuously learns your environment. Security experts validate decisions, feed insights into…
Added 6 mins ago
Regional Channel Manager - Central
Daylight Security
Remote, United States
…The platform collects identity and business context across systems to investigate alerts and continuously learns your environment. Security experts validate decisions, feed insights into…
Added 7 mins ago
Certified Surgical Technologist (CST), CVOR
Valley Health System
Winchester, VA
As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction…
Added 9 mins ago
Maintenance Manager
Smurfit Westrock
Cowpens, SC
…solutions that help move the world forward. As Maintenance Manager, you will provide leadership and strategic direction for maintenance operations while ensuring the safe maintenance,…
Added 9 mins ago
Account Manager Accelerated Sales Program
White Cap
Conway, SC
White Cap is hiring immediately for our Account Manager – Accelerated Sales Program !
Added 9 mins ago
SR
Manager, Engineering F - Nuclear Safety CSTF
Savannah River Mission Completion
Aiken, SC
- $131,000 to $225,000 USD / year
Savannah River Mission Completion (SRMC) is seeking a Manager, Engineering F - Nuclear Safety CSTF to be based in our Aiken, SC location on the Savannah River Site (SRS).
Added 9 mins ago
SR
DWPF Rotating Shift Electrical & Instrumentation (E&I) Maintenance Mechanic First Line Manager (FLM)
Savannah River Mission Completion
Aiken, SC
- $85,152 to $153,240 USD / year
…Electrical & Instrumentation (E&I) Maintenance Mechanic First Line Manager (FLM) to be based in our Aiken, SC location on the Savannah River Site…
Added 9 mins ago
Microbiology/Molecular Supervisor
AnMed Health
Anderson, SC
Assists the Director/Manager in designing, implementing, collecting, and analyzing data, and reporting all phases of a comprehensive performance improvement program that involves
Added 9 mins ago
Sr Project Manager - AI Data Centers
Jacobs
Greenville, SC
…technology product delivery. Applicants with predominantly IT Program Manager, Technical Program Manager, Software Project Manager, or SDLC-based experience should carefully review the…
Added 9 mins ago
GA
Director, Architecture and Data
GE Aerospace
Greenville, SC
- $152,000 to $202,000 USD / year
…data foundation real, the role also delivers the Defense & Systems Data Fabric, coordinating with the Data Fabric Sr Principal Technical Product Manager and the Principal Architects for…

Closed listing

Chewy

Senior Product Manager

Bellevue, WA, United States
Plantation, FL, United States

The base salary range for this role is $141,000 - $225,000.00.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: The base salary range for this role is $141,000 - $225,000.00.
Experience: 5+ years of experience in knowledge management, content strategy, digital employee experience, product management, or related disciplines
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Our Opportunity:

At Chewy, we're transforming how Team Members access HR services through intelligent self-service, AI-powered experiences, and trusted knowledge. The Senior HR Knowledge Product Manager partners with HR Product, Engineering, and HR Centers of Excellence to develop and continuously improve the HR knowledge management program that powers digital employee experiences.

This role leads strategic initiatives that improve the quality, discoverability, governance, and effectiveness of HR knowledge across self-service channels. Working within the broader HR product strategy, the role defines priorities for knowledge capabilities, establishes content standards and governance practices, and partners with stakeholders to implement scalable solutions that improve the Team Member experience.

The Senior HR Knowledge Product Manager serves as the functional expert for knowledge management, partnering with senior leaders and translating business needs into product and platform improvements while enabling HR content owners to deliver consistent, accurate, effective, and AI-ready knowledge.

What You’ll Do:

Lead the execution and continuous improvement of the HR knowledge management roadmap in partnership with HR Product leadership
Develop and maintain governance standards, content guidelines, metadata practices, taxonomy, and lifecycle processes that improve knowledge quality and consistency
Partner with HR Centers of Excellence, Product, Engineering, Legal, Compliance, and Communications to implement knowledge management capabilities and improve employee self-service experiences
Translate business requirements into platform enhancements, workflows, search improvements, virtual agent capabilities, and AI-enabled knowledge solutions
Establish and monitor operational metrics, including knowledge health, search effectiveness, content quality, self-service resolution, and user satisfaction
Analyze knowledge performance data, identify opportunities for improvement, and recommend enhancements that increase content effectiveness and usability
Lead knowledge audits, content rationalization, and migration efforts to improve governance, organization, and overall knowledge quality
Develop templates, playbooks, and training materials that enable HR content owners to consistently create high-quality, reusable, and AI-ready knowledge
Facilitate governance meetings and working sessions to align stakeholders on priorities, standards, and implementation plans
Stay current on knowledge management, digital employee experience, enterprise search, and generative AI best practices, recommending practical improvements to HR products and services
Provide subject matter expertise for ServiceNow Knowledge Management and related HR knowledge technologies

What You’ll Bring:

Bachelor's degree in Information Science, Communications, Human Resources, Business, Technology, or a related field, or equivalent experience
5+ years of experience in knowledge management, content strategy, digital employee experience, product management, or related disciplines
Experience leading complex cross-functional initiatives involving knowledge management, governance, content operations, or employee experience technologies
Experience developing content standards, governance practices, metadata, taxonomy, workflows, or lifecycle management processes
Working knowledge of enterprise knowledge platforms, content management systems, search technologies, analytics, APIs, and generative AI concepts
Experience partnering with Product Management and Engineering teams to define requirements, prioritize enhancements, and support implementation
Strong analytical skills with experience using operational metrics and customer feedback to improve digital experience
Excellent communication, facilitation, and stakeholder management skills with the ability to influence without direct authority
Experience supporting AI-enabled employee experiences or enterprise search initiatives
Experience with ServiceNow Knowledge Management or Employee Center is preferred
Familiarity with HR technology and service delivery environments is preferred

Success Profile:

Success in this role is demonstrated by:

Improving the quality and consistency of HR knowledge
Delivering roadmap initiatives that enhance employee self-service
Increasing search success and knowledge utilization
Successfully implementing governance and content standards across HR
Enabling HR content owners through effective tools, templates, and training
Building strong partnerships that improve digital employee experiences

The base salary range for this role is $141,000 - $225,000.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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