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Program Director
BOYS & GIRLS CLUBS OF GREATER DETROIT
Detroit, MI
BGCGD seeks an experienced, hands-on Program Director to lead the delivery of high-quality programs that support members’ personal, educational, and social development. Reporting to the…
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MO
Youth Counselor -Crisis Program-Bloomington
Mt Olivet Rolling Acres
Bloomington, MN
- $25 USD / hour
…our children’s crisis settings. This service is designed to support youth in the community instead of them living in a hospital, hotel or detention center. In this role, you will provide…
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MO
Youth Counselor -Crisis Program-Awake Overnights-Bloomington
Mt Olivet Rolling Acres
Bloomington, MN
- $25 USD / hour
…our children’s crisis settings. This service is designed to support youth in the community instead of them living in a hospital, hotel or detention center. In this role, you will provide…
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Game Facilitator
Activate Games
Dublin, CA
You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering…
Added 1 min ago
Military Planning Project Manager
HDR
Colorado Springs, CO · Philadelphia, PA · San Francisco, CA · Charlotte, NC · Glen Allen, VA · Virginia Beach, VA · Newport News, VA · Vienna, VA · Folsom, CA · Jacksonville, FL · Chicago, IL · Minneapolis, MN · Seattle, WA · Ann Arbor, MI · Tampa, FL · Washington, DC · San Diego, CA · Pensacola, FL · Arlington, VA · MI · Alexandria, VA
Prepare and facilitate workshops and charrettes with stakeholders to support project objectives and outcomes.
Added 1 min ago
16335 - Lead Interface & Interoperability Analyst
Smith Johnson Tech
Jackson, MS
…standardized documentation, and a structured process improvement program to ensure they meet current standards and are optimized for performance and…
Added 2 mins ago
CC
Finnish Summer Camp Program Leadership
Concordia College
Bemidji, MN
- From $450 USD / week
Position Title:Finnish Summer Camp Program Leadership
Added 2 mins ago
CC
French Summer Camp Program Leadership
Concordia College
Bemidji, MN
- From $450 USD / week
Position Title:French Summer Camp Program Leadership
Added 2 mins ago
CC
French Voyageur Summer Camp Program Leadership
Concordia College
Bemidji, MN
- From $450 USD / week
Position Title:French Voyageur Summer Camp Program Leadership
Added 2 mins ago
Region Customs Operations Leader – Americas
GE Vernova
Greenville, SC · Atlanta, GA · Schenectady, NY
You will lead regional team in the execution of import and export Customs operations, shaping priorities, performance, risk management, and ways of working.
Added 2 mins ago
P
Assistant Manager
Peachy
Oak Brook, IL
- $25 USD / hour
…expectation to work one weekend day per week, with flexibility to support evening and holiday shifts based on business…
Added 2 mins ago
Assistant Team Lead
Elwyn
New Bedford, MA
Coordinate the admission (identifies/addresses any immediate needs or risks) process and treatment, rehabilitation, and support services of the program in coordination with the prescriber.…
Added 2 mins ago
CF
2027 Spring Engagement and Capacity Building Internship
Center for Science in the Public Interest
Remote, United States
- $18.4 USD / hour
…datasets, coding frameworks, and data documentation tools to support real-time assessment of partner engagement, network reach, and program…
Added 2 mins ago
ZS
IT/OT Security Intern
Zoetis Services LLC
United States
- $16 USD / hour
The IT/OT Security Intern will support the global Operational Technology (OT) Security program by helping assess cybersecurity risks, strengthen security governance, analyze security data…
Added 3 mins ago
Office Manager
Graham Packaging Company
Bowling Green, KY
…- to create a better tomorrow. Working at Graham means you lead constructively with clear goals, use diverse thinking to drive excellence, accountability, innovation, as well as…
Added 3 mins ago
Supply Chain Project Manager (B4)
Applied Materials
Austin, TX · Austin
…of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more…
Added 3 mins ago
Senior Systems Engineer
R.J. Corman Railroad Group
Nicholasville, KY
…Nicholasville, KY. This role leads the design, development, testing, and support of complex electrical and signaling systems and serves as the technical lead for production support, root…
Added 3 mins ago
Shift Supervisor
GOODWILL OF WESTERN & NORTHERN CONNECTICUT
Oxford, CT
Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.
Added 3 mins ago
Associate Director, IT Regulatory, Clinical, and Enterprise Systems
RayzeBio, Inc
San Diego, CA · Princeton LVL, NJ · New Brunswick, NJ
Lead a group of indirect reports and service providers to deliver effective, innovative and stable solutions that meet the needs of the organization.
Added 3 mins ago
TB
Facilities Manager
The Brunswick School
JERSEY CITY, NJ
- $85,000 to $95,000 USD / year
We're a growing, mission-driven early childhood and elementary program dedicated to creating exceptional learning environments for children from infancy through elementary years. As we…
Added 4 mins ago
Purchasing and Inventory Coordinator - Property Control
University of Mississippi Medical Center
Jackson, MS
…vehicles, buildings, land, and infrastructure assets. Serves as a lead by providing training and guidance to personnel on federal and state compliance requirements and accounting best…
Added 4 mins ago
K
Accounting Manager
Kforce
Saint Louis, MO
- $115,000 to $120,000 USD / year
We are seeking an experienced Accounting Manager to lead a corporate accounting team and oversee key accounting and financial reporting activities. This is a hands-on leadership role ideal…
Added 4 mins ago
Director, Business Development
Net Power LLC
Houston, TX
The Director of Business Development will build the prospective-customer pipeline beyond the current anchor program, lead PPA/offtake structuring and negotiation, and drive siting strategy,…
Added 4 mins ago
Field Training Lead
Jacent
PHOENIX, AZ
The Field Training Lead is responsible for supporting the successful execution of new program rollouts and merchandising initiatives across assigned retail locations by providing…
Added 4 mins ago
NP
Lead HVAC Install Technician
Nicholson Plumbing, Heating and Air Conditioning
Holliston, MA
- $25 to $45 USD / hour
Industry-leading tools, training, and support

Chewy, Inc.

Senior Product Manager

Bellevue, WA, United States
Plantation, FL, United States

The base salary range for this role is $141,000 - $225,000.00.

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Job details

Pay: The base salary range for this role is $141,000 - $225,000.00.
Experience: 5+ years of experience in knowledge management, content strategy, digital employee experience, product management, or related disciplines
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description:

Our Opportunity:

At Chewy, we're transforming how Team Members access HR services through intelligent self-service, AI-powered experiences, and trusted knowledge. The Senior HR Knowledge Product Manager partners with HR Product, Engineering, and HR Centers of Excellence to develop and continuously improve the HR knowledge management program that powers digital employee experiences.

This role leads strategic initiatives that improve the quality, discoverability, governance, and effectiveness of HR knowledge across self-service channels. Working within the broader HR product strategy, the role defines priorities for knowledge capabilities, establishes content standards and governance practices, and partners with stakeholders to implement scalable solutions that improve the Team Member experience.

The Senior HR Knowledge Product Manager serves as the functional expert for knowledge management, partnering with senior leaders and translating business needs into product and platform improvements while enabling HR content owners to deliver consistent, accurate, effective, and AI-ready knowledge.

What You’ll Do:

Lead the execution and continuous improvement of the HR knowledge management roadmap in partnership with HR Product leadership
Develop and maintain governance standards, content guidelines, metadata practices, taxonomy, and lifecycle processes that improve knowledge quality and consistency
Partner with HR Centers of Excellence, Product, Engineering, Legal, Compliance, and Communications to implement knowledge management capabilities and improve employee self-service experiences
Translate business requirements into platform enhancements, workflows, search improvements, virtual agent capabilities, and AI-enabled knowledge solutions
Establish and monitor operational metrics, including knowledge health, search effectiveness, content quality, self-service resolution, and user satisfaction
Analyze knowledge performance data, identify opportunities for improvement, and recommend enhancements that increase content effectiveness and usability
Lead knowledge audits, content rationalization, and migration efforts to improve governance, organization, and overall knowledge quality
Develop templates, playbooks, and training materials that enable HR content owners to consistently create high-quality, reusable, and AI-ready knowledge
Facilitate governance meetings and working sessions to align stakeholders on priorities, standards, and implementation plans
Stay current on knowledge management, digital employee experience, enterprise search, and generative AI best practices, recommending practical improvements to HR products and services
Provide subject matter expertise for ServiceNow Knowledge Management and related HR knowledge technologies

What You’ll Bring:

Bachelor's degree in Information Science, Communications, Human Resources, Business, Technology, or a related field, or equivalent experience
5+ years of experience in knowledge management, content strategy, digital employee experience, product management, or related disciplines
Experience leading complex cross-functional initiatives involving knowledge management, governance, content operations, or employee experience technologies
Experience developing content standards, governance practices, metadata, taxonomy, workflows, or lifecycle management processes
Working knowledge of enterprise knowledge platforms, content management systems, search technologies, analytics, APIs, and generative AI concepts
Experience partnering with Product Management and Engineering teams to define requirements, prioritize enhancements, and support implementation
Strong analytical skills with experience using operational metrics and customer feedback to improve digital experience
Excellent communication, facilitation, and stakeholder management skills with the ability to influence without direct authority
Experience supporting AI-enabled employee experiences or enterprise search initiatives
Experience with ServiceNow Knowledge Management or Employee Center is preferred
Familiarity with HR technology and service delivery environments is preferred

Success Profile:

Success in this role is demonstrated by:

Improving the quality and consistency of HR knowledge
Delivering roadmap initiatives that enhance employee self-service
Increasing search success and knowledge utilization
Successfully implementing governance and content standards across HR
Enabling HR content owners through effective tools, templates, and training
Building strong partnerships that improve digital employee experiences

The base salary range for this role is $141,000 - $225,000.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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