Jobs in the United States

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Added just now
Penetration Tester – Cyber Engineer
Parra Consulting Group, Inc. .
Aberdeen Proving Grounds, MD
Parra Consulting Group (PCG) is hiring a Penetration Tester – Cyber Engineer to join a team of engineers from diverse backgrounds solving complex, multi-disciplinary problems. This position…
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Electrical Engineer - RF
Parra Consulting Group, Inc. .
Aberdeen Proving Grounds, MD
Parra Consulting Group (PCG) is hiring an Electrical Engineer focused on the analysis and characterization of radio frequency (RF) technologies. This position works hands-on with software…
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Cyber Reverse Engineer
Parra Consulting Group, Inc. .
Aberdeen Proving Grounds, MD
Parra Consulting Group (PCG) is hiring a Cyber Reverse Engineer to join a team at Aberdeen Proving Ground, MD that tackles complex, multi-disciplinary problems across a variety of UxS…
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Electrical Engineer – Unmanned System
Parra Consulting Group, Inc. .
Aberdeen Proving Grounds, MD
Parra Consulting Group (PCG) is hiring an Electrical Engineer – Unmanned Systems to drive the design, integration, and advancement of embedded hardware and UAS technologies supporting…
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ServiceNow Platform Engineer (ITSM)
The Huntington National Bank
Columbus, OH · Detroit, MI · Dallas, TX · Minnetonka, MN · Atlanta, GA · Cincinnati, OH · Houston, TX · Birmingham, AL
- $70,000 to $140,000 USD / year
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
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Managing Consultant, Environmental Geologist/Hydrogeologist/Scientist or Engineer
Environmental Resources Management Southwest, Inc.
New Orleans, LA · Baton Rouge, LA
…Consultant, Environmental Geologist/Hydrogeologist/Scientist or Engineer based in New Orleans and Baton Rouge, you will combine technical expertise, client leadership, and strategic…
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Protocol Engineer
fun.xyz
NY
You will design and implement secure, efficient smart contract systems and blockchain integrations that power millions of transactions across multiple chains. This role is perfect for a…
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Product Engineer
fun.xyz
United States
- $155,000 to $300,000 USD / year
We're looking for a talented Product Engineer (Mid, Senior, Staff) to join our team and help shape the future of crypto payments. In this role, you'll design and scale SDK software that…
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Backend Engineer
fun.xyz
United States
- $150,000 to $300,000 USD / year
We’re looking for a BackEnd Engineer to join our growing team at Fun and help architect the backend services that power our web3 payments infrastructure. This role is foundational to the…
Added 1 min ago
Senior Civil Structural Engineer
Kairos Power
CA or Albuquerque, NM · Alameda, CA
Kairos Power is looking for an experienced Structural Engineer to support the structural analysis and design efforts for medium-to-large projects involving a Generation IV nuclear power…
Added 1 min ago
Automation Engineer
Ridgefield, CT
The Automation Engineer will design, implement and maintain Engineering related process control systems to leverage technological efficiencies and energy related savings while maintaining…
Added 1 min ago
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Senior Software Engineer
Atomic Fi
Remote, United States
- $150,000 to $180,000 USD / year
We're looking for a Senior Software Engineer to to join our team. You'll be building innovative solutions using a variety of technologies including Node.js, TypeScript, Vue, Temporal,…
Added 3 mins ago
AI Data Engineer
Gallagher
Rolling Meadows, IL
…experience. Responsibilities may include: • Managing products, systems and/or projects/processes, and working independently with limited supervision. • Facing IT function related problems…
Added 3 mins ago
Thermal Engineer (Senior or Staff)
True Anomaly
Denver, CO · Long Beach, CA
True Anomaly is looking for a creative Thermal Engineer at the Senior or Staff level to develop new spacecraft. In this role you will be work with a multi-disciplinary product team to…
Added 3 mins ago
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Mechanical Engineer - Non Oily Waste (Part-time)
Noblis
Dover, DE
- Part-time
Noblis MSD’s mission is to support the Naval Sea Systems Command (NAVSEA) and, Naval Surface Warfare Center (NSWCPD) and their missions’ to enable research, development, test and…
Added 3 mins ago
Technical Fellow - B2B Integration (ATS / HRIS / Enterprise)
Indeed
Dover, DE
As a Software Engineer VI at Indeed, you will operate as a Technical Fellow for the Interop space - the platform connecting Indeed to external ATS/HRIS partners (Big-4 and long-tail ATSs,…
Added 3 mins ago
Senior Director Software Engineering
Capital One
Dover, DE
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 3 mins ago
Sr. Staff Applied AI Engineer
Qualified Health PBC
Palo Alto, CA
We’re hiring a Sr. Staff Applied AI Engineer to set the technical direction for how Qualified Health builds agentic AI systems across multiple product lines. You’ll define shared…
Added 3 mins ago
Core Senior .NET Software Engineer
Evolent
Dover, DE
The Senior Software Engineer leads the design, development, and deployment of complex software solutions, ensuring scalability and maintainability. This role architects and implements…
Added 3 mins ago
Process Engineer
Qnity
Newark, DE
Qnity is searching for a Process Engineer in the Kalrez® manufacturing operations in Newark, Delaware. The Process Engineer provides technical leadership and day-to-day engineering support…
Added 3 mins ago
Senior AI Engineer
Qnity
Wilmington, DE
…devices and microchip fabrication. In this role, the Senior AI Engineer will collaborate with business, engineering, cloud platform, data engineering, and digital technology teams to…
Added 3 mins ago
Senior AI Engineer
Qnity
Wilmington, DE
Qnity is accepting applications for a full-time Senior AI Engineer position based at one of Qnity’s main campuses in Wilmington, Delaware, USA .
Added 3 mins ago
Solutions Engineer, Enterprise Accounts - East
Palo Alto Networks
Wilmington, DE
Palo Alto Networks (Idira) is looking for a Domain Consultant/Senior Solutions Engineer covering the New York City Metro area..
Added 3 mins ago
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Automated Test Engineer
Eliassen Group
Dover, DE
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 4 mins ago
Network Administrator (Korean Bilingual)
SBT Global, Inc.
Irvine, CA
Manage on-premise servers including DHCP, File Server, and Plant Systems.

Chewy, Inc.

Principal Software Engineer

Boston, MA, United States
Bellevue, WA, United States

The base salary range for this role is $190,500 - $300,000.00.

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Job details

Pay: The base salary range for this role is $190,500 - $300,000.00.
Experience: 12+ years of software engineering experience, including significant experience designing and delivering large-scale distributed systems and enterprise platforms.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Chewy, taking care of pets and the people who love them through the highs, the lows, and the everyday is what drives us. Grounded in that purpose and focused on our mission to be the most trusted and convenient destination for pet parents and partners everywhere, we work every day to help people feel more confident, supported, and capable in caring for the animals they love - showing up with the products, services, care, and guidance they need, whenever they need it.

Bringing that to life takes exceptional leaders.

Leadership at Chewy is guided by our Operating Principles, which define how we lead, make decisions, develop talent, serve our customers, and grow our business. We value leaders who think strategically, stay close to the customer, and aren't afraid to roll up their sleeves alongside their teams. They solve complex challenges, build high-performing organizations, and partner closely with senior leaders to shape the future of Chewy.

If you're energized by building, leading, and making a meaningful impact, this leadership opportunity may be the right fit for you.

Your Opportunity Chewy is seeking a Principal Software Engineer to provide technical leadership across our Customer Care Product & Engineering organization. In this highly influential role, you will establish the long-term technology vision, drive architectural strategy, and lead the design of scalable, resilient, and AI-enabled platforms that power exceptional customer and Team Member experiences.

Customer Care is undergoing a significant technology transformation, modernizing legacy contact center platforms, building a Unified Agent Workspace, and expanding AI-powered customer engagement, agent assistance, and workflow automation. You will play a critical role in shaping the architecture that connects these capabilities, ensuring we build reusable, extensible solutions.

As the senior technical leader spanning multiple engineering teams, you will partner closely with Software Engineering, Data Science, Product, and business leaders to translate complex business challenges into cohesive technical strategies. You will bring clarity to ambiguous problems, establish architectural direction, drive critical technical decisions, and enable teams to execute with greater speed and confidence.

This role requires a hands-on technical leader who combines deep architectural expertise with strong business judgment, the ability to influence without direct authority, and a demonstrated track record of leading complex, cross-organizational initiatives from vision through execution.

What You'll Do:

Set the technical vision and architectural strategy for Customer Care, establishing a cohesive technology direction across customer-facing experiences, agent tools, AI capabilities, and shared platforms.
Lead complex, cross-organizational technical initiatives, including Unified Agent Workspace, Customer Care platform modernization, and AI-powered customer and agent experiences.
Architect scalable, resilient, and extensible systems spanning cloud-native services, distributed architectures, APIs, event-driven integrations, and enterprise platforms.
Drive AI platform architecture and integration, partnering with Data Science and Engineering to establish reusable patterns for AI orchestration, conversational AI, agent assistance, knowledge retrieval, and intelligent workflow automation.
Translate ambiguity into executable technical strategies, identifying critical architectural decisions, evaluating alternatives, articulating trade-offs, and developing clear recommendations that align stakeholders and accelerate execution.
Own cross-platform architectural alignment, ensuring technical decisions across engineering teams support a consistent long-term strategy while balancing delivery speed, scalability, security, reliability, and cost.
Lead platform modernization, identifying opportunities to simplify legacy architectures, reduce technical debt, improve service boundaries, and increase the maintainability and extensibility of our technology ecosystem.
Establish and champion engineering standards across system design, software development, automated testing, observability, operational excellence, security, and reliability.
Serve as a technical force multiplier, mentoring Staff and Senior Engineers, guiding complex design decisions, and enabling multiple teams to execute effectively without creating unnecessary dependencies or bottlenecks.
Drive technical decisions and execution, proactively identifying risks, resolving cross-team dependencies, and ensuring architectural strategies translate into measurable engineering outcomes.
Partner with senior engineering, product, and business leadership to shape technology investments, evaluate build-versus-buy decisions, and communicate technical recommendations in terms of customer impact, business value, cost, and risk.
Lead technology innovation across Customer Care Engineering, identifying and validating new opportunities in AI, automation, agent tooling, customer engagement, and engineering productivity. Guide promising ideas from exploration and prototyping through production, creating reusable capabilities that improve customer and Team Member experiences.

What You'll Need

Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline, or equivalent practical experience.
12+ years of software engineering experience, including significant experience designing and delivering large-scale distributed systems and enterprise platforms.
Demonstrated experience operating as a Principal Engineer, senior architect, or equivalent technical leader with influence spanning multiple engineering teams or business domains.
Proven track record of establishing technical vision and driving complex, ambiguous, cross-organizational initiatives from architecture through successful implementation.
Deep expertise in distributed systems, cloud-native architectures, microservices, event-driven systems, APIs, and modern software design patterns.
Strong experience with AWS or comparable cloud platforms, including the design of highly available, scalable, secure, and cost-efficient systems.
Experience architecting or integrating AI/ML-enabled applications, including conversational AI, LLM-based solutions, AI orchestration, or intelligent automation.
Strong understanding of modern software engineering practices, including CI/CD, automated testing, observability, DevOps, and production reliability.
Demonstrated ability to evaluate architectural alternatives, make pragmatic technical trade-offs, and drive decisions in environments with significant ambiguity and competing priorities.
Experience modernizing legacy platforms and defining migration strategies that balance near-term business needs with long-term architectural sustainability.
Ability to communicate complex technical concepts clearly to engineering teams, senior leadership, and nontechnical stakeholders.
Proven ability to influence without direct authority, build consensus where appropriate, resolve technical disagreements, and drive decisions to closure.
Strong technical judgment with the ability to remain hands-on through architecture, design reviews, prototyping, and investigation of complex technical problems.
Demonstrated success mentoring senior technical talent and raising engineering standards across an organization.
Bonus:
Experience in e-commerce or retail
Experience with contact center platforms and technologies, including Genesys, CRM systems, omnichannel customer engagement, and agent workflow applications.
Experience designing AI-powered customer service solutions, including virtual agents, agent assist, retrieval-augmented generation (RAG), and knowledge management platforms.
Experience with enterprise AI platforms, LLM orchestration, vector databases, and AI evaluation or observability frameworks.
Experience leading large-scale legacy platform replacement or enterprise modernization programs.
Experience designing high-volume customer-facing applications in e-commerce or other transaction-intensive environments.
Familiarity with security, compliance, privacy, and governance considerations for enterprise AI systems.

What You'll Get

A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere - different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!
Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and become your best.
Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups, with opportunities to celebrate inclusivity through company events, programs, and activities.
Comprehensive medical, dental, and vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.

The base salary range for this role is $190,500 - $300,000.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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Leadership
Workflow
Customer service
Software development
Test automation
Coaching
Computer science
Microservices
AWS
CI/CD
DevOps
Types of insurance
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Jobs in the United States