Jobs in the United States

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Financial Planning and Analysis, Finance Technology Leader
Aon Corporation
Virtual, IL · Virtual, NY · Virtual, NJ · Virtual, GA · Virtual, WI · Virtual, FL
- $150,000 to $185,000 USD / year
…enterprise financial objectives and transformation strategies. Lead and develop a team spanning product ownership, solution architecture, business analysis, development, integration, and…
Added 1 min ago
Category Sourcing Manager
Quality Technology Services, LLC
United States
· Lead ongoing category management activities within assigned scope of spend categories to achieve business objectives and benefit targets
Added 1 min ago
Critical Operations Technician I-2
Quality Technology Services, LLC
United States
…building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary…
Added 1 min ago
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Quality Technology Services, LLC
United States
The SVP will lead a team of leaders and collaborate closely with Development, Legal, Energy Strategy, Communications, Community Engagement, Economic Development, Operations, Sales,…
Added 1 min ago
Senior Professional, CS Technical Support
Samsung Electronics America, Inc.
Coppell, TX
Forecast service volumes by product, program, and season to support capacity and peak-season planning.
Added 1 min ago
Executive Director, Smartphone Product & Category Management
Samsung Electronics America, Inc.
Plano, TX
…This role will function as an overall market expert and will lead the planning & GTM strategy for all Galaxy smartphones – from definition through execution. Lastly, this role will support…
Added 2 mins ago
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Customer Activation Manager, Public Sector
Ramp
San Fransisco, CA
- $134,000 to $184,000 USD / year
- Lead Onboarding & Implementation: Manage the onboarding and rollout of Ramp for newly signed public sector customers, ensuring compliance with government implementation and security…
Added 3 mins ago
Director of Engineering, Technical Infrastructure
Compass
Manhattan, NY
Lead and Develop Leaders: Manage, coach, and grow a team of Engineering Managers and senior technical leaders, and may directly manage one or two high-impact teams in a critical technology…
Added 4 mins ago
Manager of AI Integration & Agentic Analytics Engineering
Insight Global
Alpharetta, GA
We are seeking a hands-on Agentic AI Engineering Manager to lead a team building and scaling enterprise AI and agentic solutions.
Added 4 mins ago
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Business Development Representative
Posh
Boston, MA
- $60,000 USD / year
- Jump on inbound demo requests and MQLs the moment they come in. Speed to lead wins deals.
Added 5 mins ago
Quality Engineer - Federal Ammunition
Anoka, MN
Pro-actively lead or support specific Six Sigma and/or process improvement projects by applying technical expertise, organizational skills and the appropriate improvement tool/technique to…
Added 5 mins ago
Plastic & Reconstructive Surgeon PRN
Intermountain Medical Group Denver LLC
United States
Assist the site of care lead physician and Medical Director, in coordination with other Intermountain physicians, in finding coverage by a qualified physician if unable to perform duties…
Added 5 mins ago
Moonlighting Critical Care Physician
Intermountain Medical Center
United States
Assist the site of care lead physician and Medical Director, in coordination with other Intermountain physicians, in finding coverage by a qualified physician if unable to perform duties…
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Physician-Internal Medicine
Intermountain Medical Center
United States
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Senior Software Support Specialist, Tier-2 Platform Support
Xometry
North Bethesda, MD · Boston, MA
AI Fluency: You will lead the effort to integrate production ML pipelines into the application layer, ensuring the "science fiction speed" promised in our vision is realized through…
Added 6 mins ago
Implementation Consultant
LiveRamp, Inc.
New York, NY
As an Implementation Consultant, you will lead the end-to-end implementation of our SaaS platform for enterprise customers, ensuring successful onboarding, configuration, integration,…
Added 6 mins ago
Director-IT Operations Support System (OSS) and Center of Excellence (COE)
TDS
Remote, United States
Added 7 mins ago
Business Consultant
University of Michigan
Ann Arbor, MI
The Business Consultant serves as a lead strategic and operational consultant within Medical School Administration (MSA), independently coordinating and conducting complex, cross-functional…
Added 7 mins ago
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Dairy Producer
Aerotek
Westby, WI
- $41,600 to $66,560 USD / year
…of production, allowing employees to build skills that can lead to promotions and pay advancement. Team members gain exposure to multiple roles and processes, creating clear pathways for…
Added 7 mins ago
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Maintenance Technician ***34/hr
Aerotek
Cincinnati, OH
- $30 to $35 USD / hour
…maintenance, and machine repairs, with a clear path to advance into a Lead Maintenance Supervisor position within 12-18…
Added 7 mins ago
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Assembler
Aerotek
Bethlehem, PA
- $20 USD / hour
Connect component lead wires to printed circuits or route wires between individual component leads and other components.
Added 7 mins ago
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Catheter Builder
Aerotek
Maplewood, MN
- $20 to $22 USD / hour
Cleanroom & climate-controlled facility Career growth into Lead, Inspector, and R&D roles Excellent benefits, 401(k) match & paid time off Supportive, family-oriented cultureImportant: This…
Added 7 mins ago
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Press Brake Operator
Aerotek
Jacksonville, FL
- $18 to $21 USD / hour
Willingness to grow into advanced roles, including potential team lead responsibilities, as the workforce expands.
Added 7 mins ago
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Electrical Maintenance Mechanic
Aerotek
Port Chester, NY
- $25 to $45 USD / hour
Lead and support efforts to identify root causes of equipment failures and reliability gaps, and implement corrective actions.
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Cybersecurity Incident Response Manager
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Washington DC, DC
Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training.

Chewy, Inc.

Principal Software Engineer

Boston, MA, United States
Bellevue, WA, United States

The base salary range for this role is $190,500 - $300,000.00.

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Job details

Pay: The base salary range for this role is $190,500 - $300,000.00.
Experience: 12+ years of software engineering experience, including significant experience designing and delivering large-scale distributed systems and enterprise platforms.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Chewy, taking care of pets and the people who love them through the highs, the lows, and the everyday is what drives us. Grounded in that purpose and focused on our mission to be the most trusted and convenient destination for pet parents and partners everywhere, we work every day to help people feel more confident, supported, and capable in caring for the animals they love - showing up with the products, services, care, and guidance they need, whenever they need it.

Bringing that to life takes exceptional leaders.

Leadership at Chewy is guided by our Operating Principles, which define how we lead, make decisions, develop talent, serve our customers, and grow our business. We value leaders who think strategically, stay close to the customer, and aren't afraid to roll up their sleeves alongside their teams. They solve complex challenges, build high-performing organizations, and partner closely with senior leaders to shape the future of Chewy.

If you're energized by building, leading, and making a meaningful impact, this leadership opportunity may be the right fit for you.

Your Opportunity Chewy is seeking a Principal Software Engineer to provide technical leadership across our Customer Care Product & Engineering organization. In this highly influential role, you will establish the long-term technology vision, drive architectural strategy, and lead the design of scalable, resilient, and AI-enabled platforms that power exceptional customer and Team Member experiences.

Customer Care is undergoing a significant technology transformation, modernizing legacy contact center platforms, building a Unified Agent Workspace, and expanding AI-powered customer engagement, agent assistance, and workflow automation. You will play a critical role in shaping the architecture that connects these capabilities, ensuring we build reusable, extensible solutions.

As the senior technical leader spanning multiple engineering teams, you will partner closely with Software Engineering, Data Science, Product, and business leaders to translate complex business challenges into cohesive technical strategies. You will bring clarity to ambiguous problems, establish architectural direction, drive critical technical decisions, and enable teams to execute with greater speed and confidence.

This role requires a hands-on technical leader who combines deep architectural expertise with strong business judgment, the ability to influence without direct authority, and a demonstrated track record of leading complex, cross-organizational initiatives from vision through execution.

What You'll Do:

Set the technical vision and architectural strategy for Customer Care, establishing a cohesive technology direction across customer-facing experiences, agent tools, AI capabilities, and shared platforms.
Lead complex, cross-organizational technical initiatives, including Unified Agent Workspace, Customer Care platform modernization, and AI-powered customer and agent experiences.
Architect scalable, resilient, and extensible systems spanning cloud-native services, distributed architectures, APIs, event-driven integrations, and enterprise platforms.
Drive AI platform architecture and integration, partnering with Data Science and Engineering to establish reusable patterns for AI orchestration, conversational AI, agent assistance, knowledge retrieval, and intelligent workflow automation.
Translate ambiguity into executable technical strategies, identifying critical architectural decisions, evaluating alternatives, articulating trade-offs, and developing clear recommendations that align stakeholders and accelerate execution.
Own cross-platform architectural alignment, ensuring technical decisions across engineering teams support a consistent long-term strategy while balancing delivery speed, scalability, security, reliability, and cost.
Lead platform modernization, identifying opportunities to simplify legacy architectures, reduce technical debt, improve service boundaries, and increase the maintainability and extensibility of our technology ecosystem.
Establish and champion engineering standards across system design, software development, automated testing, observability, operational excellence, security, and reliability.
Serve as a technical force multiplier, mentoring Staff and Senior Engineers, guiding complex design decisions, and enabling multiple teams to execute effectively without creating unnecessary dependencies or bottlenecks.
Drive technical decisions and execution, proactively identifying risks, resolving cross-team dependencies, and ensuring architectural strategies translate into measurable engineering outcomes.
Partner with senior engineering, product, and business leadership to shape technology investments, evaluate build-versus-buy decisions, and communicate technical recommendations in terms of customer impact, business value, cost, and risk.
Lead technology innovation across Customer Care Engineering, identifying and validating new opportunities in AI, automation, agent tooling, customer engagement, and engineering productivity. Guide promising ideas from exploration and prototyping through production, creating reusable capabilities that improve customer and Team Member experiences.

What You'll Need

Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline, or equivalent practical experience.
12+ years of software engineering experience, including significant experience designing and delivering large-scale distributed systems and enterprise platforms.
Demonstrated experience operating as a Principal Engineer, senior architect, or equivalent technical leader with influence spanning multiple engineering teams or business domains.
Proven track record of establishing technical vision and driving complex, ambiguous, cross-organizational initiatives from architecture through successful implementation.
Deep expertise in distributed systems, cloud-native architectures, microservices, event-driven systems, APIs, and modern software design patterns.
Strong experience with AWS or comparable cloud platforms, including the design of highly available, scalable, secure, and cost-efficient systems.
Experience architecting or integrating AI/ML-enabled applications, including conversational AI, LLM-based solutions, AI orchestration, or intelligent automation.
Strong understanding of modern software engineering practices, including CI/CD, automated testing, observability, DevOps, and production reliability.
Demonstrated ability to evaluate architectural alternatives, make pragmatic technical trade-offs, and drive decisions in environments with significant ambiguity and competing priorities.
Experience modernizing legacy platforms and defining migration strategies that balance near-term business needs with long-term architectural sustainability.
Ability to communicate complex technical concepts clearly to engineering teams, senior leadership, and nontechnical stakeholders.
Proven ability to influence without direct authority, build consensus where appropriate, resolve technical disagreements, and drive decisions to closure.
Strong technical judgment with the ability to remain hands-on through architecture, design reviews, prototyping, and investigation of complex technical problems.
Demonstrated success mentoring senior technical talent and raising engineering standards across an organization.
Bonus:
Experience in e-commerce or retail
Experience with contact center platforms and technologies, including Genesys, CRM systems, omnichannel customer engagement, and agent workflow applications.
Experience designing AI-powered customer service solutions, including virtual agents, agent assist, retrieval-augmented generation (RAG), and knowledge management platforms.
Experience with enterprise AI platforms, LLM orchestration, vector databases, and AI evaluation or observability frameworks.
Experience leading large-scale legacy platform replacement or enterprise modernization programs.
Experience designing high-volume customer-facing applications in e-commerce or other transaction-intensive environments.
Familiarity with security, compliance, privacy, and governance considerations for enterprise AI systems.

What You'll Get

A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere - different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!
Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and become your best.
Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups, with opportunities to celebrate inclusivity through company events, programs, and activities.
Comprehensive medical, dental, and vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.

The base salary range for this role is $190,500 - $300,000.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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Leadership
Workflow
Customer service
Software development
Test automation
Coaching
Computer science
Microservices
AWS
CI/CD
DevOps
Types of insurance
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Jobs in the United States