Jobs in the United States

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MFM Sonographer
Actalent
Boston, MA
- $90,000 to $150,000 USD / year
Select appropriate ultrasound equipment, settings, and technical factors to obtain high-quality diagnostic images.
Added just now
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Engineering Manager
Actalent
Fairfield, NJ
- $72.12 to $76.92 USD / hour
Job Title: Engineering Manager Precision ManufacturingJob DescriptionThis role leads the engineering function within a precision manufacturing environment, overseeing product development,…
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Engineering Deputy Group Manager - Flight
BNH
Arnold AFB, TN
- $134,000 to $170,000 USD / year
As a Deputy Group Manager, you will work with the Group Manager for your assigned area in leading and directing a specialized team of engineers and skilled labor personnel responsible for…
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Manager Integrity Management and Corrosion Control
New Jersey Resources
Wall, NJ
Valid DOT medical certification required
Added 1 min ago
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CCaaS Migration Architect
TEKsystems
Irving, TX
- $69.75 to $75 USD / hour
…skilled and experienced Voice & Contact Center Technology SME to lead, support, and optimize the transformation of enterprise contact center services, including the migration from Genesys…
Added 1 min ago
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Manager Of Marketing Operations And Project Managers
TEKsystems
Denver, CO
- $60 to $70 USD / hour
…project work plans and work breakdown structures.The Project Manager II will lead moderately complex, cross-functional business and IT initiatives from initiation through closure. The role…
Added 1 min ago
Senior Staff Engineer - AI Cloud Platform
Exelixis Inc
Alameda, CA
Develop technical solutions to complex problems which require the regular use of ingenuity and creativity.
Added 1 min ago
SF
Executive Director of Business Applications (0994)
San Francisco Unified School District
San Francisco, CA
- $164,038 to $213,383 USD / year
Lead modernization of legacy applications and reduce application-related technical debt through strategic planning and investment.
Added 3 mins ago
RS
Mechanic - NV Union
REPUBLIC SILVER STATE DISPOSAL, INC.
Henderson, NV
- $42.14 USD / hour
POSITION SUMMARY: With direct supervision from a Lead Technician, Fleet Maintenance Supervisor or Maintenance Manager, a Maintenance Technician A performs repair and maintenance work on…
Added 3 mins ago
NB
Plant Inventory Control Associate
Niagara Bottling, LLC
Bloomfield, CT
- $24.1 to $33.38 USD / hour
Responsible for the integrity and accuracy of all inventories by performing daily audits and maintaining a comprehensive Cycle Count program.
Added 3 mins ago
Skilled Trades Recruiter
Loftin Equipment Company
Phoenix, AZ
Lead execution against the Technician Recruiting Strategy and Operational Playbook, and its established metrics, to attract and hire high-quality Generator Technicians at all skill levels…
Added 4 mins ago
Construction Manager
ACCIONA ENERGY USA GLOBAL LLC
KY
ACCIONA Energía is seeking a Construction Manager to support the successful execution of Fleming Solar Farm. Working closely with the General Construction Manager, this role helps oversee…
Added 6 mins ago
Senior Specialist, Incident & Problem Management
Stateside
Adelphi, MD
Lead and coordinate major incident response activities across infrastructure, network, cloud, application, and security domains to ensure rapid service restoration, effective communication,…
Added 6 mins ago
EH
CT Technologist part time
Envision Header
Flower Mound, TX · Plano, TX
- Part-time
8. Interfaces with Lead Technologist & Center/Area Manager regarding any and all departmental concerns.
Added 6 mins ago
Mechanical Foreman
Stellar Energy Americas Inc
Jacksonville, FL
Reports to: General Superintendent/Fabrication Manager
Added 6 mins ago
Reliability Technician III - Fresh Department **1st Shift
The Wonderful Company
Del Rey, CA
High School or GED or related technical field. At least two years of education and training beyond high school level in general maintenance and repair, or a closely related area. 5 years…
Added 6 mins ago
Reliability Technician III- Fresh Department **2nd Shift
The Wonderful Company
Del Rey, CA
High School or GED or related technical field. At least two years of education and training beyond high school level in general maintenance and repair, or a closely related area. 5 years…
Added 6 mins ago
Senior Project/Program Manager Clinical Applications
Computer Task Group, Inc
UNAVAILABLE
PMP certification required
Added 6 mins ago
Mission Operator II, Dedrone
Axon
NY
You will be the face of Axon/Dedrone during the most critical moments: program creation, technical training, stakeholder alignment, and live-field deployments. You’ll work closely with Axon…
Added 7 mins ago
SO
Senior Laboratory Technician, Math/Science/Engineering
South Orange County Community College District
Mission Viejo, CA
- $6,505 to $9,199 USD / month
Under direction from an appropriate level manager or administrator, performs complex technical work in an instructional learning environment for a highly technical or complex subject area;…
Added 7 mins ago
Case Manager FCYS
MarSell Wellness Center
Victorville, CA
The Case Manager will support clients in custody within a Foster Family Agency by coordinating services, maintaining case files, and facilitating communication between stakeholders. This…
Added 7 mins ago
Case Manager FCYS
MarSell Wellness Center
Montebello, CA
The Case Manager will support clients in custody within a Foster Family Agency by coordinating services, maintaining case files, and facilitating communication between stakeholders. This…
Added 7 mins ago
Lead Case Manager FCYS
MarSell Wellness Center
Montebello, CA
The Lead Case Manager coaches, plans, organizes, and oversees the work of a team of professionally trained case managers who provide social services and develop complex treatment plans.…
Added 7 mins ago
Program Manager, Inventory
Pattern
Lehi, UT
…end-to-end inventory management and supply chain ecosystem. As a Program Manager, Inventory at Pattern, you won't just maintain existing processes; you will step back, look at the bigger…
Added 8 mins ago
Manager, Standards Development
ASTM International
United States
A Bachelor’s degree, preferably in a technical discipline, with 1+ years of business planning and operations management experience involving larger scale, multi-program operations.

Closed listing

Chewy

Principal Software Engineer

Boston, MA, United States
Bellevue, WA, United States

The base salary range for this role is $190,500 - $300,000.00.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: The base salary range for this role is $190,500 - $300,000.00.
Experience: 12+ years of software engineering experience, including significant experience designing and delivering large-scale distributed systems and enterprise platforms.
Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Chewy, taking care of pets and the people who love them through the highs, the lows, and the everyday is what drives us. Grounded in that purpose and focused on our mission to be the most trusted and convenient destination for pet parents and partners everywhere, we work every day to help people feel more confident, supported, and capable in caring for the animals they love - showing up with the products, services, care, and guidance they need, whenever they need it.

Bringing that to life takes exceptional leaders.

Leadership at Chewy is guided by our Operating Principles, which define how we lead, make decisions, develop talent, serve our customers, and grow our business. We value leaders who think strategically, stay close to the customer, and aren't afraid to roll up their sleeves alongside their teams. They solve complex challenges, build high-performing organizations, and partner closely with senior leaders to shape the future of Chewy.

If you're energized by building, leading, and making a meaningful impact, this leadership opportunity may be the right fit for you.

Your Opportunity Chewy is seeking a Principal Software Engineer to provide technical leadership across our Customer Care Product & Engineering organization. In this highly influential role, you will establish the long-term technology vision, drive architectural strategy, and lead the design of scalable, resilient, and AI-enabled platforms that power exceptional customer and Team Member experiences.

Customer Care is undergoing a significant technology transformation, modernizing legacy contact center platforms, building a Unified Agent Workspace, and expanding AI-powered customer engagement, agent assistance, and workflow automation. You will play a critical role in shaping the architecture that connects these capabilities, ensuring we build reusable, extensible solutions.

As the senior technical leader spanning multiple engineering teams, you will partner closely with Software Engineering, Data Science, Product, and business leaders to translate complex business challenges into cohesive technical strategies. You will bring clarity to ambiguous problems, establish architectural direction, drive critical technical decisions, and enable teams to execute with greater speed and confidence.

This role requires a hands-on technical leader who combines deep architectural expertise with strong business judgment, the ability to influence without direct authority, and a demonstrated track record of leading complex, cross-organizational initiatives from vision through execution.

What You'll Do:

Set the technical vision and architectural strategy for Customer Care, establishing a cohesive technology direction across customer-facing experiences, agent tools, AI capabilities, and shared platforms.
Lead complex, cross-organizational technical initiatives, including Unified Agent Workspace, Customer Care platform modernization, and AI-powered customer and agent experiences.
Architect scalable, resilient, and extensible systems spanning cloud-native services, distributed architectures, APIs, event-driven integrations, and enterprise platforms.
Drive AI platform architecture and integration, partnering with Data Science and Engineering to establish reusable patterns for AI orchestration, conversational AI, agent assistance, knowledge retrieval, and intelligent workflow automation.
Translate ambiguity into executable technical strategies, identifying critical architectural decisions, evaluating alternatives, articulating trade-offs, and developing clear recommendations that align stakeholders and accelerate execution.
Own cross-platform architectural alignment, ensuring technical decisions across engineering teams support a consistent long-term strategy while balancing delivery speed, scalability, security, reliability, and cost.
Lead platform modernization, identifying opportunities to simplify legacy architectures, reduce technical debt, improve service boundaries, and increase the maintainability and extensibility of our technology ecosystem.
Establish and champion engineering standards across system design, software development, automated testing, observability, operational excellence, security, and reliability.
Serve as a technical force multiplier, mentoring Staff and Senior Engineers, guiding complex design decisions, and enabling multiple teams to execute effectively without creating unnecessary dependencies or bottlenecks.
Drive technical decisions and execution, proactively identifying risks, resolving cross-team dependencies, and ensuring architectural strategies translate into measurable engineering outcomes.
Partner with senior engineering, product, and business leadership to shape technology investments, evaluate build-versus-buy decisions, and communicate technical recommendations in terms of customer impact, business value, cost, and risk.
Lead technology innovation across Customer Care Engineering, identifying and validating new opportunities in AI, automation, agent tooling, customer engagement, and engineering productivity. Guide promising ideas from exploration and prototyping through production, creating reusable capabilities that improve customer and Team Member experiences.

What You'll Need

Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline, or equivalent practical experience.
12+ years of software engineering experience, including significant experience designing and delivering large-scale distributed systems and enterprise platforms.
Demonstrated experience operating as a Principal Engineer, senior architect, or equivalent technical leader with influence spanning multiple engineering teams or business domains.
Proven track record of establishing technical vision and driving complex, ambiguous, cross-organizational initiatives from architecture through successful implementation.
Deep expertise in distributed systems, cloud-native architectures, microservices, event-driven systems, APIs, and modern software design patterns.
Strong experience with AWS or comparable cloud platforms, including the design of highly available, scalable, secure, and cost-efficient systems.
Experience architecting or integrating AI/ML-enabled applications, including conversational AI, LLM-based solutions, AI orchestration, or intelligent automation.
Strong understanding of modern software engineering practices, including CI/CD, automated testing, observability, DevOps, and production reliability.
Demonstrated ability to evaluate architectural alternatives, make pragmatic technical trade-offs, and drive decisions in environments with significant ambiguity and competing priorities.
Experience modernizing legacy platforms and defining migration strategies that balance near-term business needs with long-term architectural sustainability.
Ability to communicate complex technical concepts clearly to engineering teams, senior leadership, and nontechnical stakeholders.
Proven ability to influence without direct authority, build consensus where appropriate, resolve technical disagreements, and drive decisions to closure.
Strong technical judgment with the ability to remain hands-on through architecture, design reviews, prototyping, and investigation of complex technical problems.
Demonstrated success mentoring senior technical talent and raising engineering standards across an organization.
Bonus:
Experience in e-commerce or retail
Experience with contact center platforms and technologies, including Genesys, CRM systems, omnichannel customer engagement, and agent workflow applications.
Experience designing AI-powered customer service solutions, including virtual agents, agent assist, retrieval-augmented generation (RAG), and knowledge management platforms.
Experience with enterprise AI platforms, LLM orchestration, vector databases, and AI evaluation or observability frameworks.
Experience leading large-scale legacy platform replacement or enterprise modernization programs.
Experience designing high-volume customer-facing applications in e-commerce or other transaction-intensive environments.
Familiarity with security, compliance, privacy, and governance considerations for enterprise AI systems.

What You'll Get

A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere - different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!
Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and become your best.
Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups, with opportunities to celebrate inclusivity through company events, programs, and activities.
Comprehensive medical, dental, and vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.

The base salary range for this role is $190,500 - $300,000.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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Jobs in the United States