Jobs in the United States

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Sr. Associate
AACN
Aliso Viejo, CA
- $29.38 to $36.73 USD / hour
Provides general administrative and operational support for project coordination, assisting with tracking, scheduling meetings, maintaining documentation, and supporting team workflows.
Added 1 min ago
DO
Public Service Manager II - Transit Unit Manager
Department of Transportation
Augusta, ME
- $75,067.2 to $106,163.2 USD / year
Multi-state Transit Technical Assistance Program (MTAP)
Added 1 min ago
Associate Project Manager - Bracco Medical Technologies
Acist Medical Systems Inc.
Eden Prairie, MN · Maple Grove, MN · Edina, MN · Minneapolis, MN · Plymouth, MN · Minnetonka, MN
Partner and collaborate with Senior Program Managers to support definition of project scope, goals, and deliverables in collaboration with department management, senior management and…
Added 1 min ago
VP COLLEC
Default Brand
Laurel, MD
…systems and operations. Performs a variety of tasks to include management of account extensions, modifications, foreclosures, repossessions, bankruptcies, REO, loss mitigation, delinquency…
Added 1 min ago
Cost Project Manager
Hays Electrical Services
Houston, TX
The Cost Project Manager (CPM) owns cost control across Hays Electrical Services' data center and mission-critical build program - from early budget development through final close-out. As…
Added 1 min ago
HS
Program Manager
HEITECH SERVICES
Lee’s Summit, MO
- $120,000 to $135,000 USD / year
At least five years of program or project management experience within the most recent seven years.
Added 1 min ago
HS
Program Manager
HEITECH SERVICES
KANSAS CITY, MO
- $120,000 to $135,000 USD / year
At least five years of program or project management experience within the most recent seven years.
Added 1 min ago
HS
Operations-Site Manager
HEITECH SERVICES
Lee’s Summit, MO
- $80,000 to $93,000 USD / year
A bachelor’s degree in program management; business or public administration; production, operations, manufacturing, or quality management; technical management; information systems;…
Added 1 min ago
HS
Operations-Site Manager
HEITECH SERVICES
Harrisonburg, VA
- $80,000 to $93,000 USD / year
A bachelor’s degree in program management; business or public administration; production, operations, manufacturing, or quality management; technical management; information systems;…
Added 2 mins ago
RR
Senior Mechanical Engineer
REV Robotics
Carrollton, TX
- $100,000 to $115,000 USD / year
Take ownership of project management, deadlines, and troubleshooting
Added 2 mins ago
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Environmental Engineering Intern
SWCA Environmental Consultants
Lombard, IL
- $25.2 USD / hour
In addition, the individual must have completed their first year of their engineering curriculum · Applicants must possess a valid driver's license and meet SWCA's driver requirements
Added 2 mins ago
State Construction Engineer
Arizona Department of Administration
AZ
…Operations this position will provide executive-level oversight and technical leadership for the state's construction program. This position plans, organizes, and leads the activities of…
Added 3 mins ago
CH
Clinical Informaticist Sr
CHI Health
OMAHA, NE
- $42.99 to $63.95 USD / hour
Valid clinical license required for clinical informaticist
Added 5 mins ago
Medical Laboratory Scientist/Medical Laboratory Technician
Cox Monett Hospital
Monett, MO
…response to treatment and aid in health maintenance. Serves as a technical resource for lesser credentialed staff and assist in training new or lesser credentialed staff. Responsible to…
Added 5 mins ago
Program Manager, Data Center Community
Amazon Data Services, Inc.
Hobart, IN
- 3+ yrs of experience as a project engineer, process engineer, program manager, construction management or related roles.
Added 5 mins ago
Water Resources Engineering Section Manager
HNTB Corporation
Arlington, VA
…initiatives such as the Arlington National Cemetery Entry Corridor project, Maryland SHA programs; along with VDOT's I-64/I-264 Phase IIIA Design-Build project and the NOVA District…
Added 5 mins ago
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Deputy Director of Subrecipient Monitoring (Austin)
Austin, TX
- $11,093.89 USD / month
- Five years of full-time experience in the oversight and direction of an agency program; or in strategic planning and policy development and implementation, three years of which must have…
Added 6 mins ago
FE
Data Engineer Advisor
Federal Express Corporation
Plano, TX
- $8,007.29 to $18,149.85 USD / month
Candidates must live within 50 miles of the campus location
Added 6 mins ago
FE
Data Engineer II
Federal Express Corporation
Plano, TX
- $7,094.23 to $15,607.31 USD / month
Candidates must live within 50 miles of the campus location
Added 6 mins ago
Information Technology Consultant II
San Diego State University Research Foundation
Chula Vista, CA
Under the general supervision of the SBLRC Project Director and the SDSU IT Division, this position is responsible for ensuring compliance with federal and university information security…
Added 6 mins ago
Senior Business Analyst
ASSYST, Inc.
Austin, TX
Facilitate stakeholder workshops and coordinate reviews between program and technical teams.
Added 7 mins ago
Senior IT Operations Manager
Airbus Americas, Inc.
Kinston, NC
…all IT solutions deployed across the Kinston site. As a key technical anchor for local operations, you will oversee all aspects of site applications as well as standard and industrial…
Added 7 mins ago
Director, Virtual Design & Construction
NV5
United States
Escalation Management: Act as the primary point for resolving high-level technical or project-based escalations.
Added 8 mins ago
Field Service Technician-M106K01
Matthews International Corporation
Harrisburg, PA
· Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
Added 8 mins ago
Senior Scientist, Analytical Research & Development
Catalent
St. Petersburg, FL
Serve as lead scientist for designated projects, including direct client communications and participation in project meetings and teleconferences

Chewy, Inc.

Manager, Technical Product Manager

Plantation, FL, United States
Richardson, TX, United States
Goodyear, AZ, United States
Hollywood, FL, United States
Louisville, KY, United States

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Job details

Experience: 2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
Posting language: English
Posted: Nov 12, 2026

Original job description

Job Description:

Our Opportunity:

The Chewy Customer Care Product Management (CCPM) team is seeking an experienced Manager, Technical Product Manager II. Are you driven by a relentless commitment to exceed customer expectations? Do you possess a fervent desire to leverage data in crafting unparalleled customer journeys? If you possess an unwavering passion for cultivating high-performing teams, then the CCPM team at Chewy eagerly invites you to explore this transformative opportunity. Chewy’s CCPM team is responsible for understanding our support agent & customer experience through data, observation, monitoring, testing, measuring the impact of our products and features, and building and maintaining the systems that power our world class support. We provide the tools and processes data insights that contribute to our collective mission to be the most trusted and convenient destination for pet parents (and partners) everywhere.

Within this elevated capacity, you will assume a pivotal role at the forefront of the Customer Care Operations Center (CCOC), exercising close collaboration with cross-functional cohorts including software engineers, data analysts, and product visionaries. Guiding the implementation of comprehensive solutions, your role will focus on streamlining processes, identifying and addressing customer pain points, and enhancing systemic stability.

The ideal candidate for this role possesses a demonstrated track record of leadership in a technical support role. Their expertise encompasses the intricacies of technical program and product management, coupled with a strong proficiency in process optimization and data-driven analysis. They exhibit an astute ability to navigate unexplored opportunities at both macro and micro levels, demonstrating a keen sense for recalibration and expansion. They adeptly synthesize complex scenarios and quickly arrive at decisive conclusions, demonstrating confidence and determination. Their skill in ensuring accountability across all stakeholders is vital for fostering continuous improvements that enhance the stability of our systems.

What You’ll Do:

Lead and manage a 24/7 team dedicated to ensuring system stability and driving technical program excellence.
Mentor and guide your direct reports in collaborating with technical, product, and business stakeholders to define system defects, project requirements, and project scope.
Demonstrate confidence in comprehending and influencing the technical architecture and outcomes of CX/CRM/CS systems.
Delegate and review the creation of WBR and MBR data on a weekly and monthly basis, respectively.
Exhibit proficiency in written and verbal communication, particularly during support on major incident bridges, WBR/MBR sessions, and interactions with senior leaders across the organization.
Streamline and enhance the team's ability to efficiently troubleshoot and coordinate resolutions for companywide system and CX disruptions.
Exercise oversight and approval for user acceptance testing, data testing, and related system monitoring initiatives.
Collaborate with CS and/or CCPM to contribute to the refinement and execution of a strategic roadmap.

What You’ll Need:

Bachelor’s Degree in a quantitative field (e.g., Computer Science, Engineering, Mathematics, Statistics, Business), related technical field or equivalent work experiences.
2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
Ability to abstract complex subjects and communicate with audiences of varying levels of leadership and technical background.
Ability to make decisions
Ability to build high performing teams
Strong business, operational, and technical vision.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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Jobs in the United States