Jobs in the United States

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Retail Store Manager-maurices
Maurices Incorporated
Store 2165-Mktplce Delta Twnshp-maurices-Lansing, MI
Being a maurices full-time retail store manager means that you’ll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers…
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AU
Security Officer Flex Banks
Allied Universal
Philadelphia, PA
- $20.79 USD / hour
Must have reliable transportation
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AU
Security Officer Flex Armed Patrol
Allied Universal
West Hartford, CT, CT
- $25.54 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
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AU
Security Officer Armed - Site Monitor
Allied Universal
Columbia, SC
- $18.96 USD / hour
…concerns with professionalism. You will provide exceptional customer service, communicate clearly with the public and team members, and support a welcoming environment. Bring your…
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Senior Linux Systems Administrator
Peraton
Remote, United States
…(DMV) to accommodate occasional onsite meetings, training, or customer support activities at the Washington, DC, customer location or the Peraton office in Sterling, VA. The number of days…
Added 1 min ago
MA
Retail Regional Sales Manager - Central VA Region (Tyson's Corner VA or Richmond VA )
Manufacturers and Traders Trust Co
McLean, VA
- $149,600 to $249,400 USD / year
…Regular travel throughout the Central VA region is required to support branch and business…
Added 1 min ago
AU
Security Officer Flex TWIC Patrol
Allied Universal
Point Comfort, TX
- $16.36 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 1 min ago
A
Sr. Associate
AACN
Aliso Viejo, CA
- $29.38 to $36.73 USD / hour
Position Purpose: The Senior Associate, CSI coordinates and provides essential daily administrative and operational support for department activities, processes, programs, initiatives,…
Added 1 min ago
SI
Groundskeeper
Sun, Inc.
Highland, MI
- $18 to $20 USD / hour
Must have a valid driver's license
Added 2 mins ago
Assistant Manager II
Family Dollar
Hallsville, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 mins ago
TI
Financial Analyst
Trilogy Inc
Skokie, IL
- $65,200 to $74,900 USD / year
This role will have an emphasis on managing public grant opportunities in conjunction with program directors from pre-award to post-award activities (i.e., grant narratives, grant…
Added 2 mins ago
Alternate Site Manager
Readiness Management Sup
United States
Must have US Citizenship
Added 2 mins ago
Associate Project Manager - Bracco Medical Technologies
Acist Medical Systems Inc.
Eden Prairie, MN · Maple Grove, MN · Edina, MN · Minneapolis, MN · Plymouth, MN · Minnetonka, MN
The Associate Project Manager is a leader of projects supporting the BMT medical devices portfolio. The Associate Project Manager will primarily work at the direction of a Program Manager…
Added 2 mins ago
Merchandiser (F/T) Farmington
Admiral Beverage Corporation
United States
…you. Admiral offers: competitive wages, a full-scale benefit program including health, dental, and vision coverage, 401(k) and retirement programs, paid leave and holidays, and much, much…
Added 2 mins ago
Specialty Beauty Advisor - Clinique
Ulta Beauty, Inc.
Farmington Hills, MI
…Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…
Added 2 mins ago
Specialty Beauty Advisor - Clinique
Ulta Beauty, Inc.
Woodstock, GA
…Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…
Added 2 mins ago
Registered Nurse (RN) - PRN Days | Winter Garden Rehab
PAM Health Rehabilitation Hospital of Winter Garden
Winter Garden, FL
May perform other related duties as assigned or requested, including Charge Nurse (ACLS certification required) · Current BLS certification is required
Added 2 mins ago
Nurse Shift Manager Telemetry
St Josephs Medical Center
STOCKTON, CA
As a Nurse Shift Manager in our Telemetry 2 North department, you'll oversee a department of frontline nurses caring for patients. Your previous experience in acute care, LTC, or nursing…
Added 2 mins ago
Cost Project Manager
Hays Electrical Services
Houston, TX
The Cost Project Manager (CPM) owns cost control across Hays Electrical Services' data center and mission-critical build program - from early budget development through final close-out. As…
Added 3 mins ago
HS
Program Manager
HEITECH SERVICES
Lee’s Summit, MO
- $120,000 to $135,000 USD / year
The Program Manager will lead through operations managers, quality leadership, and supervisors, with overall responsibility for workforce readiness, service delivery, performance, and…
Added 3 mins ago
HS
Program Manager
HEITECH SERVICES
KANSAS CITY, MO
- $120,000 to $135,000 USD / year
The Program Manager will lead through operations managers, quality leadership, and supervisors, with overall responsibility for workforce readiness, service delivery, performance, and…
Added 3 mins ago
HS
Operations-Site Manager
HEITECH SERVICES
Lee’s Summit, MO
- $80,000 to $93,000 USD / year
…Managers to lead daily operations within a large federal records program spanning multiple facilities, more than 500,000 square feet of operational space, and over 35 million records. Each…
Added 3 mins ago
HS
Operations-Site Manager
HEITECH SERVICES
Harrisonburg, VA
- $80,000 to $93,000 USD / year
…Managers to lead daily operations within a large federal records program spanning multiple facilities, more than 500,000 square feet of operational space, and over 35 million records. Each…
Added 3 mins ago
HS
Quality Manager
HEITECH SERVICES
Lee’s Summit, MO
- $70,000 to $87,000 USD / year
HeiTech Services is seeking a Quality Manager to lead quality control, auditing, and employee training for assigned federal records operations. The manager will oversee a team of quality…
Added 3 mins ago
HS
Quality Manager
HEITECH SERVICES
Harrisonburg, VA
- $70,000 to $87,000 USD / year
HeiTech Services is seeking a Quality Manager to lead quality control, auditing, and employee training for assigned federal records operations. The manager will oversee a team of quality…

Chewy, Inc.

Manager, Technical Product Manager

Plantation, FL, United States
Richardson, TX, United States
Goodyear, AZ, United States
Hollywood, FL, United States
Louisville, KY, United States

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Job details

Experience: 2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
Posting language: English
Posted: Nov 12, 2026

Original job description

Job Description:

Our Opportunity:

The Chewy Customer Care Product Management (CCPM) team is seeking an experienced Manager, Technical Product Manager II. Are you driven by a relentless commitment to exceed customer expectations? Do you possess a fervent desire to leverage data in crafting unparalleled customer journeys? If you possess an unwavering passion for cultivating high-performing teams, then the CCPM team at Chewy eagerly invites you to explore this transformative opportunity. Chewy’s CCPM team is responsible for understanding our support agent & customer experience through data, observation, monitoring, testing, measuring the impact of our products and features, and building and maintaining the systems that power our world class support. We provide the tools and processes data insights that contribute to our collective mission to be the most trusted and convenient destination for pet parents (and partners) everywhere.

Within this elevated capacity, you will assume a pivotal role at the forefront of the Customer Care Operations Center (CCOC), exercising close collaboration with cross-functional cohorts including software engineers, data analysts, and product visionaries. Guiding the implementation of comprehensive solutions, your role will focus on streamlining processes, identifying and addressing customer pain points, and enhancing systemic stability.

The ideal candidate for this role possesses a demonstrated track record of leadership in a technical support role. Their expertise encompasses the intricacies of technical program and product management, coupled with a strong proficiency in process optimization and data-driven analysis. They exhibit an astute ability to navigate unexplored opportunities at both macro and micro levels, demonstrating a keen sense for recalibration and expansion. They adeptly synthesize complex scenarios and quickly arrive at decisive conclusions, demonstrating confidence and determination. Their skill in ensuring accountability across all stakeholders is vital for fostering continuous improvements that enhance the stability of our systems.

What You’ll Do:

Lead and manage a 24/7 team dedicated to ensuring system stability and driving technical program excellence.
Mentor and guide your direct reports in collaborating with technical, product, and business stakeholders to define system defects, project requirements, and project scope.
Demonstrate confidence in comprehending and influencing the technical architecture and outcomes of CX/CRM/CS systems.
Delegate and review the creation of WBR and MBR data on a weekly and monthly basis, respectively.
Exhibit proficiency in written and verbal communication, particularly during support on major incident bridges, WBR/MBR sessions, and interactions with senior leaders across the organization.
Streamline and enhance the team's ability to efficiently troubleshoot and coordinate resolutions for companywide system and CX disruptions.
Exercise oversight and approval for user acceptance testing, data testing, and related system monitoring initiatives.
Collaborate with CS and/or CCPM to contribute to the refinement and execution of a strategic roadmap.

What You’ll Need:

Bachelor’s Degree in a quantitative field (e.g., Computer Science, Engineering, Mathematics, Statistics, Business), related technical field or equivalent work experiences.
2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
Ability to abstract complex subjects and communicate with audiences of varying levels of leadership and technical background.
Ability to make decisions
Ability to build high performing teams
Strong business, operational, and technical vision.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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Jobs in the United States