Jobs in the United States

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Added just now
Logistics Management Specialist- Sagami, Japan
Serco USA
United States
Provide technical assistance, training, and information (in the form briefings or phone conversations, VTCs, MS Teams meetings, etc) to customers, Government staff, and others on the…
Added just now
Senior Program Manager, F-35 JPO, Propulsion (PMO) - Crystal City, Arlington, VA
Serco USA
Crystal City, VA · Alexandria, VA · Arlington, VA · Andrews AFB, MD · DC · Fairfax, VA · Herndon, VA · Anacostia Annex, DC · Bethesda, MD · Silver Spring, MD · Quantico, VA · Rockville, MD
The ability to provide onsite support at F-35 Joint Program Office (JPO) located in Crystal City, VA no less than 2-days per week, each week · Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager
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Senior Staff (Dams) Engineer
Schnabel Engineering, Inc.
Boise, ID
Must possess a valid U.S
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Quality Manager
ST Shared Services LLC
Madison, WI
…policies, applicable regulations and providing strategic and technical input for standard and best practices for regulatory compliance. This includes oversite of the site CAPA processes and…
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Water Resources Management Market Sector Leader
HDR
New York, NY · Albany, NY · Newark, NJ · Syracuse, NY · White Plains, NY · Woodcliff Lake, NJ
…strategies, developing and pursuing new clients and projects, client management, project management for key projects, technical input on projects, and staff development. The selected…
Added 1 min ago
PIER Data Scientist
Lee College
Baytown, TX
Strong project management skills and the ability to manage multiple priorities against firm deadlines.
Added 2 mins ago
HA
Process Engineer - New Product Introduction
Howmet Aerospace
Dover, NJ
- $75,000 to $110,000 USD / year
This shift will be primarily 1st shift but must have flexibility to work off shift hours
Added 2 mins ago
HA
Product Engineer - New Production Introduction
Howmet Aerospace
Dover, NJ
- $75,000 to $110,000 USD / year
This shift will be primarily 1st shift but must have flexibility to work off shift hours
Added 2 mins ago
Project Manager 3 (Data Centers) - Franklin Furnace, OH
Convergint Technologies LLC
Franklin Furnace, OH
Expert project management experience in a technical environment (building automation systems, fire alarm systems, and/or electronic security systems).
Added 2 mins ago
Site Supervisor - Data Centers - QAQC/CCTV/Access Controls - Franklin Furnace, OH
Convergint Technologies LLC
Franklin Furnace, OH
Valid driver’s license required
Added 2 mins ago
Site Supervisor - Data Centers - QAQC/CCTV/Access Controls - Franklin Furnace, O
Convergint Technologies LLC
Coal Grove, OH
Added 2 mins ago
Engineering Specialist, Controls
Ford Motor Company
Brook Park, OH
Most be flexible to work rotating shifts when requested/needed
Added 2 mins ago
SECRETARY (OFFICE AUTOMATION)
Air Force Materiel Command
Wright-Patterson AFB, OH
…Executive Director's personal style. Provides guidance and technical direction to subordinate clerical personnel. When requested, informs supervisor of sources of information on various…
Added 2 mins ago
Instructor Of Systems Engineering
U.S. Air Force - Agency Wide
Wright-Patterson AFB, OH
…implement, evaluate, and maintain any course of study or educational program for which technically and administratively responsible. Provides instruction encompassing the full range of…
Added 2 mins ago
IT Field Support
Dana Automotive Sytems Group LLC
Napoleon, OH
Added 2 mins ago
Construction Delivery Lead - GMP Facility & Projects
Axogen, Inc.
Vandalia, OH
Added 2 mins ago
Fire Sprinkler Layout Technician
EMCOR Group
Highland Heights, OH
Must have complete knowledge of all applicable fire codes, including NFPA 13 · Must possess ability and motivation to teach Trainees and Junior Designers in mastering all responsibilities listed above
Added 3 mins ago
Project Engineer
Cleveland Cliffs
Coshocton, OH
Job Description Location: Coshocton, OH Cleveland-Cliffs has an immediate opportunity for a Project Engineer within our Project Engineering department at our Coshocton Works facility. This…
Added 3 mins ago
A
Engineering Administrator
Actalent
Marysville, OH
- $25 USD / hour
Coordinate with internal stakeholders to ensure smooth project management and administration of engineering documentation.
Added 3 mins ago
Nongame and Wetlands Habitat Biologist
Department of Fish, Wildlife & Parks
Helena, MT · Billings, MT · Kalispell, MT · Glasgow, MT · Dillon, MT · Bozeman, MT
This position serves as the department’s expert on management and conservation of habitat for nongame species of greatest conservation need with a primary focus on wetland and riparian…
Added 3 mins ago
Systems and Programming Manager
Pole/Zero Acquisition, Inc.
Fairfield, OH
Summary: As a Program Manager at Microwave Products Group - Pole/Zero Corporation in West Chester, OH, you will be responsible for the disciplined application of knowledge, skills, tools…
Added 3 mins ago
Area Lead Piping Field Engineer - Undergrounds
Bechtel Corporation
New Albany, OH
…piping field engineering personnel and activities across the project, providing technical leadership for all above and below ground piping work and serving as the engineering liaison to the…
Added 3 mins ago
Engineering Tech Lead
Kelly Services
New Albany, OH
The position requires a leader who can operate effectively at both the technical detail and strategic program level, challenge equipment designs and technical decisions, manage complex…
Added 3 mins ago
Senior Test Engineer (EE26129)
TMEIC Corporation Americas
Roanoke, VA
· Serve as primary technical contact with third-party testing labs and certification agencies during the submittal and auditing process, under established project direction
Added 3 mins ago
Project Manager Technical Project Mgmt. (IT) Manager
Vertiv Corporation
Westerville, OH
Job Description POSITION SUMMARY Vertiv is seeking a highly motivated and experienced Project Manager for projects with global, enterprise-wide impact within the IT Digital Transformation…

Chewy

Manager, Technical Product Manager

Plantation, FL, United States
Goodyear, AZ, United States
Hollywood, FL, United States
Louisville, KY, United States
Richardson, TX, United States

Apply on careers.chewy.com About employer

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Job details

Experience: 2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
Posting language: English
Posted: Nov 12, 2026

Original job description

Job Description:

Our Opportunity:

The Chewy Customer Care Product Management (CCPM) team is seeking an experienced Manager, Technical Product Manager II. Are you driven by a relentless commitment to exceed customer expectations? Do you possess a fervent desire to leverage data in crafting unparalleled customer journeys? If you possess an unwavering passion for cultivating high-performing teams, then the CCPM team at Chewy eagerly invites you to explore this transformative opportunity. Chewy’s CCPM team is responsible for understanding our support agent & customer experience through data, observation, monitoring, testing, measuring the impact of our products and features, and building and maintaining the systems that power our world class support. We provide the tools and processes data insights that contribute to our collective mission to be the most trusted and convenient destination for pet parents (and partners) everywhere.

Within this elevated capacity, you will assume a pivotal role at the forefront of the Customer Care Operations Center (CCOC), exercising close collaboration with cross-functional cohorts including software engineers, data analysts, and product visionaries. Guiding the implementation of comprehensive solutions, your role will focus on streamlining processes, identifying and addressing customer pain points, and enhancing systemic stability.

The ideal candidate for this role possesses a demonstrated track record of leadership in a technical support role. Their expertise encompasses the intricacies of technical program and product management, coupled with a strong proficiency in process optimization and data-driven analysis. They exhibit an astute ability to navigate unexplored opportunities at both macro and micro levels, demonstrating a keen sense for recalibration and expansion. They adeptly synthesize complex scenarios and quickly arrive at decisive conclusions, demonstrating confidence and determination. Their skill in ensuring accountability across all stakeholders is vital for fostering continuous improvements that enhance the stability of our systems.

What You’ll Do:

Lead and manage a 24/7 team dedicated to ensuring system stability and driving technical program excellence.
Mentor and guide your direct reports in collaborating with technical, product, and business stakeholders to define system defects, project requirements, and project scope.
Demonstrate confidence in comprehending and influencing the technical architecture and outcomes of CX/CRM/CS systems.
Delegate and review the creation of WBR and MBR data on a weekly and monthly basis, respectively.
Exhibit proficiency in written and verbal communication, particularly during support on major incident bridges, WBR/MBR sessions, and interactions with senior leaders across the organization.
Streamline and enhance the team's ability to efficiently troubleshoot and coordinate resolutions for companywide system and CX disruptions.
Exercise oversight and approval for user acceptance testing, data testing, and related system monitoring initiatives.
Collaborate with CS and/or CCPM to contribute to the refinement and execution of a strategic roadmap.

What You’ll Need:

Bachelor’s Degree in a quantitative field (e.g., Computer Science, Engineering, Mathematics, Statistics, Business), related technical field or equivalent work experiences.
2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
Ability to abstract complex subjects and communicate with audiences of varying levels of leadership and technical background.
Ability to make decisions
Ability to build high performing teams
Strong business, operational, and technical vision.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Apply on careers.chewy.com About employer

More about this job

Skills

Customer service
Customer experience
Collaboration
Leadership
Technical support
Show confidence
Communication skills
Troubleshoot
Computer science
Statistics
Program management

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Jobs in the United States