Jobs in the United States

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Project Manager
Actalent
Portsmouth, NH
- $55 to $63 USD / hour
The Construction Owners Representative Project Manager serves as the owners primary advocate throughout the planning, design, and construction process. This role is responsible for managing…
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Physical Security Project/Program Manager V
Actalent
Berwick, PA
- $60 to $78 USD / hour
Job Title: Physical Security Project/Program Manager VJob DescriptionThis role oversees the design, implementation, and lifecycle management of physical security systems for data centers…
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Excavation Superintendent
Actalent
Chicago, IL
- $36 to $48 USD / hour
Coordinate project progress and success in close collaboration with the Project Manager and General Superintendent.
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Excavation Foreman
Actalent
Chicago, IL
- $36 to $48 USD / hour
Coordinate project progress and success in close collaboration with the Project Manager and General Superintendent.
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Talent Acquisition Partner (Manufacturing)
Thales DIS USA, Inc.
United States
Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more
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Project/Program Manager (Non-IT) 3
Actalent
East Peoria, IL
- $22 to $30 USD / hour
Work EnvironmentThis position is based in an office environment and requires working on-site five days per week
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Project Manager
Actalent
Englewood, CO
Project Manager Engineering, R&D, and New Product Introduction (NPI)Job DescriptionThis role leads complex engineering, R&D, and new product introduction projects from initial requirements…
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Business Development Manager
Atlas Real Estate
Kansas City, MO
Reporting directly to the Director, Growth. The Business Development Manager focuses on growing the business in new and existing markets through relationship generation and upfront services…
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Regulatory Analyst I - Sr.
Entergy
Austin, TX
Must have strong verbal and written communication skills
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Sales Manager
RVI
Minneapolis, MN
- $70,000 to $85,000 USD / year
The Sales Manager is responsible for driving revenue growth through hands-on sales leadership, new business development, customer relationship management, and the coaching and development…
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Account Executive and Pilot
RVI
New Ulm, MN
- $62,000 to $88,000 USD / year
** To be considered, you MUST HAVE Sales AND 500 hours of Pilot experience **
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Account Executive
RVI
New Ulm, MN
- $56,000 to $84,000 USD / year
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year, RITALKA University; Employee Luncheons; Community…
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Account Executive
RVI
Minneapolis, MN
- $60,000 to $93,000 USD / year
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year, RITALKA University; Employee Luncheons; Community…
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Account Executive
RVI
Watertown, SD
- $57,000 to $86,000 USD / year
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year, RITALKA University; Employee Luncheons; Community…
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Senior Intellectual Property/Data Rights Analyst
Aether Aerospace
Huntsville, AL
- $115,000 to $140,000 USD / year
…and related national security customers. Backed by Falfurrias Management Partners, the platform brings together deep domain expertise across Army, Navy, and Air Force and Space Force…
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Cardiovascular Services Business Manager
Community Memorial Healthcare
Ventura, CA
- $53.08 to $78.05 USD / hour
Position Overview: This position provides dedicated, business-manager-level partnership from Supply Chain to an assigned procedural service line, currently Cardiovascular/Cath Lab Services.…
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Manager III – Telework Hybrid
Department of Motor Vehicles
CA
- $6,681 to $8,362 USD / month
Additionally, applicants must have authorization to work in the United States
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California Climate Investments Manager
State Air Resources Board
United States
- $11,437 to $14,315 USD / month
…range of analytical, policy, and communications experience. The manager of this section will focus on leading and mentoring staff in developing constructive relationships with program…
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Regional Vice President, Enterprise Sales
Docusign
Remote, United States
…business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were…
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Director of Business Development, Construction
ARCO Companies
Cincinnati, OH
Coordinate and manage the sales/proposal process with ARCO’s marketing, project management, and operations management teams
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Assistant Manager I
Dollar Tree
Taylors, SC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Assistant Manager II
Dollar Tree
Buford, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Merchandising Assistant Manager
Dollar Tree
Maumee, OH
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 1 min ago
Store Manager
Dollar Tree
Grand Rapids, MI
…exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s create a welcoming and positive environment for customers…
Added 1 min ago
Assistant Manager I
Dollar Tree
Grand Rapids, MI
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Chewy

Manager, Technical Product Manager

Plantation, FL, United States
Goodyear, AZ, United States
Hollywood, FL, United States
Louisville, KY, United States
Richardson, TX, United States

Apply on careers.chewy.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
Posting language: English
Posted: Nov 12, 2026

Original job description

Job Description:

Our Opportunity:

The Chewy Customer Care Product Management (CCPM) team is seeking an experienced Manager, Technical Product Manager II. Are you driven by a relentless commitment to exceed customer expectations? Do you possess a fervent desire to leverage data in crafting unparalleled customer journeys? If you possess an unwavering passion for cultivating high-performing teams, then the CCPM team at Chewy eagerly invites you to explore this transformative opportunity. Chewy’s CCPM team is responsible for understanding our support agent & customer experience through data, observation, monitoring, testing, measuring the impact of our products and features, and building and maintaining the systems that power our world class support. We provide the tools and processes data insights that contribute to our collective mission to be the most trusted and convenient destination for pet parents (and partners) everywhere.

Within this elevated capacity, you will assume a pivotal role at the forefront of the Customer Care Operations Center (CCOC), exercising close collaboration with cross-functional cohorts including software engineers, data analysts, and product visionaries. Guiding the implementation of comprehensive solutions, your role will focus on streamlining processes, identifying and addressing customer pain points, and enhancing systemic stability.

The ideal candidate for this role possesses a demonstrated track record of leadership in a technical support role. Their expertise encompasses the intricacies of technical program and product management, coupled with a strong proficiency in process optimization and data-driven analysis. They exhibit an astute ability to navigate unexplored opportunities at both macro and micro levels, demonstrating a keen sense for recalibration and expansion. They adeptly synthesize complex scenarios and quickly arrive at decisive conclusions, demonstrating confidence and determination. Their skill in ensuring accountability across all stakeholders is vital for fostering continuous improvements that enhance the stability of our systems.

What You’ll Do:

Lead and manage a 24/7 team dedicated to ensuring system stability and driving technical program excellence.
Mentor and guide your direct reports in collaborating with technical, product, and business stakeholders to define system defects, project requirements, and project scope.
Demonstrate confidence in comprehending and influencing the technical architecture and outcomes of CX/CRM/CS systems.
Delegate and review the creation of WBR and MBR data on a weekly and monthly basis, respectively.
Exhibit proficiency in written and verbal communication, particularly during support on major incident bridges, WBR/MBR sessions, and interactions with senior leaders across the organization.
Streamline and enhance the team's ability to efficiently troubleshoot and coordinate resolutions for companywide system and CX disruptions.
Exercise oversight and approval for user acceptance testing, data testing, and related system monitoring initiatives.
Collaborate with CS and/or CCPM to contribute to the refinement and execution of a strategic roadmap.

What You’ll Need:

Bachelor’s Degree in a quantitative field (e.g., Computer Science, Engineering, Mathematics, Statistics, Business), related technical field or equivalent work experiences.
2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
Ability to abstract complex subjects and communicate with audiences of varying levels of leadership and technical background.
Ability to make decisions
Ability to build high performing teams
Strong business, operational, and technical vision.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Apply on careers.chewy.com About employer

More about this job

Skills

Customer service
Customer experience
Collaboration
Leadership
Technical support
Show confidence
Communication skills
Troubleshoot
Computer science
Statistics
Program management

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Work requirements

Jobs in the United States