Jobs in the United States

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Added 1 min ago
Field Service Manager
Thermo Electron North America LLC
Remote, United States
We are seeking an experienced and motivated Field Service Manager to lead a team of Field Service Engineers supporting bulk elemental analysis instrumentation utilizing optical emission…
Added 4 mins ago
Senior Talent Acquisition Manager, Production
Amro Fabricating Corporation
United States
Karman Space & Defense is a leader in the rapid design, development, and production of critical, next-generation system solutions that align with the U.S. Department of War and its allies’…
Added 7 mins ago
SS
Proposal Manager
Seyfarth Shaw LLP
UNAVAILABLE · Atlanta, GA · Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Houston, TX · Los Angeles, CA · Miami, FL · Sacramento, CA · San Francisco, CA · Seattle, WA · Washington, DC
- $117,000 to $205,000 USD / year
…environment, and we will continue to invest in your professional development. If you want the freedom to grow at a firm that is invested in your future, keep…
Added 9 mins ago
WF
Head of Partner Marketing
Wispr Flow
San Francisco, CA
- $240,000 to $260,000 USD / year
…and Engineering, Product, and Design. You start solo, with project management and design support from the existing team. Once the model is proven, you'll likely hire a partner marketing…
Added 10 mins ago
PC
Product Change Manager
Post Consumer Brands
Lakeville, MN
- $80,166 to $118,645 USD / year
This is a highly visible role for a project manager who enjoys bringing cross-functional teams together. You will create clarity, anticipate risk, and keep commercialization work moving…
Added 12 mins ago
Transition Manager - Oracle HCM Modernization
CACI
San Antonio, TX · San Antonio
Job Title: Transition Manager - Oracle HCM Modernization
Added 12 mins ago
CO
Intern II - Communications & Marketing (Library)
City of Westminster, CO
Westminster, CO
- $19.69 to $25.02 USD / hour
…enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic…
Added 14 mins ago
Assistant Manager - Kitchen - #266
Sheetz, Inc
STREETSBORO, OH
Do you have great attention-to-detail? Someone who can see allll the moving partz that come together to make a BIG project successful?
Added 16 mins ago
SH
Facilities Manager III
Stanford Health Care
STANFORD, CA
- $68.52 to $90.78 USD / hour
The Facility Manager III is the key point of contact for the customer regarding facilities matters; they manage, supervise and aggregate internal and external services for delivery to the…
Added 30 mins ago
Transformation Program Lead
Hewlett Packard Enterprise
All, VA · Reston, VA
…including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the…
Added 33 mins ago
Logistics Service Coord
Yale New Haven Health
New Haven, CT
Working under the Manager of Logistics, performs item maintenance on materials systems. Provides liaison support for INFOR and responsible for the maintenance of the Par Excellence system…
Added 33 mins ago
Epic Instructional Designer
Yale New Haven Health
Stratford, CT
…training environment by principal trainer Is. Assisting in development and communication of the training schedule. Training Credentialed Trainers to assist with classroom training as well…
Added 33 mins ago
Clinical Activation Specialist
Yale New Haven Health
NEW HAVEN, CT
A Project Manager must maintain a satisfactory Client relationship. The Project Manager must be able to relate to clients in a mature, thoughtful, professional and pleasant manner. The…
Added 35 mins ago
PO
Customer Experience Supervisor I - Woodland Hills Mall
Penney OpCo LLC
Tulsa, OK
- $20 to $25 USD / hour
Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for…
Added 35 mins ago
PO
Customer Experience Supervisor I - Shops At South Town
Penney OpCo LLC
Sandy, UT
- $20 to $25 USD / hour
Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for…
Added 37 mins ago
Project Manager, Customer Operations
National Carwash Solutions
Grimes, IA · Des Moines, IA
This role sits at the center of how NCS delivers for its customers. As we scale and professionalize our project management function, the Project Manager (PM), Customer Operations, carries…
Added 42 mins ago
EU
Program Manager II
Experis USA
Omaha, NE
- $68 to $71 USD / hour
Our client, Manufacturing and Operations is seeking a Program Manager II to join their team. As a Program Manager II, you will be part of the Program Management organization supporting…
Added 42 mins ago
Oracle Cloud SaaS Project Manager
Experis USA
WI
Must have worked on at least 5-6 Oracle Cloud/Fusion or Multi-Pillar projects
Added 42 mins ago
Clinical Data Manager
Experis USA
NY
Our client, a leading organization in clinical research and data management, is seeking a Clinical Data Manager to join their team. As a Clinical Data Manager, you will be part of the Data…
Added 43 mins ago
VP Pharmacy Services
GuideWell
Jacksonville, FL
…multi-year trend, benefit and formulary strategy, Pharmacy Benefit Manager (PBM) performance, Medicare Part D and Commercial regulatory compliance, and clinical quality outcomes. The role…
Added 43 mins ago
Electrical Production Manager
KURITA
Minneapolis-Brooklyn Park, MN
The Electrical Production Manager is responsible for overseeing all electrical build activities for Microelectronic division. The Electrical Production Manager position needs an experienced…
Added 44 mins ago
Global Head of Partner Solutions Architecture
Stripe
United States
…PSAs are a critical technical liaison to the Stripe Partner Development Manager and Partners. This involves creating comprehensive technical business plans for Partners, including…
Added 45 mins ago
DF
Kitchen Manager
Davis Food Co-op
Davis, CA
- $22.29 to $27.83 USD / hour
Ensure all kitchen staff obtain food safety certification required by state and federal entities
Added 46 mins ago
Manufacturing Systems Engineering (MSE) Manager – Level 3
CORP-Corporate Office
United States
Northrop Grumman’s Space Sector is seeking a Manufacturing Systems Engineering (MSE) Manager – Level 3 to join our team. The primary location(s) of the work will be in Dulles, VA and…
Added 46 mins ago
Supply Chain/Principal Supply Chain Subcontract Specialist
CORP-Corporate Office
United States
Must have Bachelor’s Degree with 2 years of experience, a Master’s Degree OR at least 6 years of experience may be considered in lieu of a degree

Closed listing

Chewy

Information Technology Site Support Tech II

Goodyear, AZ, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: Bachelor’s degree in Computer Science, Information Technology, a related field, or 3+ years of relevant IT support experience.
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

We are hiring awesome humans, and we hope that includes you! Are you looking for more than just a job? At Chewy, you’ll find yourself on a career path with other awesome humans, like yourself. You’ll be part of a culture that values everything that you do, who you are, and the goals you have set for your career. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it.

Your Opportunity:

You will play an important role in delivering reliable, high-quality IT support for Chewy’s PHX1 Fulfillment Center. You will support the technology that keeps fulfillment operations running by troubleshooting hardware, applications, network connectivity, mobile devices, printers, and other critical site technology. You will partner with team members, Operations, vendors, and other IT teams to resolve technical issues efficiently while providing a professional and positive support experience. Reporting to the FC IT Site Manager, you will also have opportunities to expand your technical knowledge, contribute to continuous improvement, and help strengthen IT support across the site.

What You’ll Do:

Deliver high-quality, customer-focused IT support to PHX1 team members by troubleshooting and resolving application, hardware, network, mobile device, and peripheral issues.
Diagnose, document, analyze, and resolve support requests and incidents using ServiceNow while maintaining established service levels and providing timely updates to customers and stakeholders.
Install, configure, troubleshoot, maintain, deploy, and decommission desktops, laptops, printers, RF devices, peripherals, and other supported Fulfillment Center technology.
Perform day-to-day technical activities including computer and printer troubleshooting, asset management, data cabling, basic network support, and systems administration across supported hardware and software environments.
Partner with local and remote IT teams, Operations, contractors, and vendors to troubleshoot technical issues, coordinate support activities, and minimize operational disruptions.
Apply established standard operating procedures and technical documentation while using sound judgment to determine the appropriate troubleshooting and resolution path for each issue.
Support change management activities and participate in the implementation, testing, and validation of technology changes affecting Fulfillment Center operations.
Maintain accurate technical documentation, asset records, support notes, and knowledge base content to promote consistent processes and effective knowledge sharing.
Identify opportunities to improve technical support processes, customer experience, reliability, and operational efficiency, and contribute to site or team continuous improvement initiatives.
Support team development by sharing technical knowledge, assisting colleagues with unfamiliar issues, and escalating complex or higher-risk problems through the appropriate support channels.

What You’ll Need:

Bachelor’s degree in Computer Science, Information Technology, a related field, or 3+ years of relevant IT support experience.
Experience supporting PCs in a Windows Active Directory environment, including PC and printer troubleshooting, repair, deployment, and decommissioning.
Working knowledge of networking concepts and protocols, including DNS, DHCP, HTTP, SSL, and TCP/IP, with the ability to troubleshoot common connectivity issues.
Experience with IT technologies such as Microsoft Administration, Mobile Device Management, RF technologies, asset management, and data cabling, along with the ability to manage and prioritize support tickets in ServiceNow.
Strong troubleshooting, organization, time management, and communication skills, with the ability to prioritize competing tasks and work effectively in a fast-paced, multi-user environment.
Ability to participate in a 24/7 support and on-call rotation and work flexible schedules based on operational needs, including nights, weekends, and holidays.
Ability to frequently move and carry equipment weighing up to 50 pounds, including network hardware, cables, peripherals, and printers, and stand or walk for 6–8 hours per day.
Ability to travel up to 5% to support operations, training, and project initiatives at other locations within the Chewy network. Demonstrated experience leading continuous improvement initiatives and managing work in an SLA-driven support organization.
Experience managing vendor contracts, service providers, business relationships, and the resolution of service outages or operational escalations.
Ability to translate complex technical topics into clear information for audiences with varying levels of leadership experience and technical knowledge.
Ability to travel up to 10%, work flexible schedules that may include nights, weekends, and holidays, and participate in a 24/7 support and on-call rotation. This position also requires the ability to stand or walk for 10–12 hours per day as well as the ability to lift and push 50lbs. Ability to balance multiple priorities, and to quickly adjust strategy and execution in the face of new information.
Excellent communication and problem-solving skills
Experience working in a CMS
Highly developed intrapersonal skills
Ability to follow an in-house style guide
Love of pets and passion for their care and health

Bonus

Previous experience providing IT support in a Fulfillment Center, warehouse, distribution, eCommerce, or similar operational environment.
CompTIA A+ or Network+ certification.
Experience working within an SLA-driven IT support environment.
Knowledge of Motorola/Zebra RF devices, including MC92N0, VC70N0, and WT41N0 units.
Experience with data cabling and computer or technology facilities maintenance.
Working knowledge of SOTI MobiControl or similar mobile device management technologies.

What You’ll Get:

Chewy offers eligible team members a comprehensive benefits package designed to support their health, well-being, financial security, and work-life needs.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

About employer

More about this job

Skills

Computer technology
Troubleshooting
Site Manager
Process improvement
ServiceNow
Troubleshoot
System administration
Documentation
Change management
Technical support
Customer experience
Team building
Computer science
Microsoft Windows
Microsoft Active Directory
DNS
DHCP
Mobile device management
Time management
Communication skills
Manage work
Leadership
Problem solving
CMS
A+
Network+

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Work requirements

Jobs in the United States