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Chewy, Inc.

Manager, Production Controller Operations

Houston, TX, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

Manager, Production Controller Operations Houston, TX - Fulfillment Operations – Full time – R31390

Job Description:

What you’ll do:

Create strategic and comprehensive, data-driven strategic plans for execution in each operational area, including Outbound, Inbound, Replenishment, and Inventory Control ensuring alignment with overall company goals and targets.
Lead creation and modification of prior day plans and pre-shift plans for each department and supervise adherence.
Liaison with network teams across Capacity Planning, Process Engineering, and Fulfillment Execution Technology.
Track and analyze historic trends in performance, attendance, and other metrics to assist in planning/execution for all operational areas with a high level of accuracy.
Develop and implement local technologies to assist in the recording and interpretation of data for the purpose of influencing decision-making processes.
Validate operational cost inputs in partnership with Finance.
Provide benchmarking data to compare performance across shifts, weeks, or similar sites.
Foster collaboration between operations teams and flow teams for seamless communication and coordination during shifts.
Conduct regular audits and find opportunities for process optimization in overall warehouse operations.
Drive continuous improvement in all areas, conforming to PMBOK standards.
Steer activities and site projects meetings based on important metric trends, using DMAIC and lean techniques.
Assess ROI of action items and influence departmental standard work, Support Change Management actions across departments.
Support Daily Flow Operation, Support floor leaders with RCA.
Create Bottoms-up planning to VCPU targets, Labor plan adjustments and adherence.
Own IC Operations management for the facility.
Analyze trends in inventory control and quality metrics, develop action plans in tandem with the regional FC Quality team.
Ensure count accuracy, Net and Gross adjustments and research compliance, VLCU execution, Oracles/LIAs/RDR research and damage reduction.
Create and own the EOQ/EOP SOX compliance, WBR, Weekly RDR Review.
Support Daily Flow Operation, Support floor leaders with RCA.
Lead the inventory control team to streamline operations and achieve set targets.

What you’ll need:

Minimum Requirements: Bachelor’s degree in Supply Chain Management, Finance, Business Administration, or related field and 5 years of experience as a Supply Chain Managers or a related position/occupation.
Alternate Requirements: Master’s degree in Supply Chain Management, Finance, Business Administration, or related field and 2 years of experience as a Supply Chain Managers or a related position/occupation.
Experience or coursework must include:Operations management principles for designing, managing, and improving processes to align supply and demand, increase efficiency, and meet service level objectives;
Supply chain systems and functions, including procurement, forecasting, inventory control, transportation, and reverse logistics;
Tools and methods for conformance quality control, performance quality improvement, and DMAIC frameworks;
Warehouse processes involving inventory receiving, storage, reconciliation, adjustment processing, and fulfillment execution;
Analyze inventory data and apply forecasting, optimization, and simulation techniques to enhance inventory control and reduce error;
Project management practices, including task definition, budgeting, scheduling, variance tracking, and team coordination using software tools;Warehouse execution systems (WMS), order lifecycle workflows, and standard operating procedures for managing inbound, outbound, and inventory processes;
Support cross-functional projects focused on continuous improvement using Six Sigma, Lean, and root cause analysis methods.

Employer: Chewy, Inc. Office Address: 13250 Crosby Fwy, Houston, TX 77049 Other: 10% domestic travel required.Supervises 1 employee: Production Control Area Manager (PC AM).

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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More about this job

Skills

Strategic planning
Inventory management
Process engineering
Decision making
Collaboration
Communication skills
Warehouse operations
Process improvement
Change management
Operations management
Research
Regulatory compliance
Supply chain management
Procurement
Forecasting
Logistics
Quality control
Project management
Budget management
Scheduling
WMS
Lean manufacturing
Root cause analysis

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