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Added 3 mins ago
VH
Registered Nurse - Informaticist Nurse
Veterans Health Administration
Columbia, MO
- $71,493 to $141,751 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 3 mins ago
CN
Child and Youth Program Assistant May be eligible for 1000.00 Incentive at 6 mo. and 1 year
Commander, Navy Installations Command
Great Lakes, IL
- $21 to $33 USD / hour
Interacts with children and youth using approved child guidance and youth development techniques.
Added 3 mins ago
OO
HR Specialist (Policy Planning & Implementation)
Office of the Chief Human Capital Officer
Location Negotiable After Selection · Washington, DC
- $106,437 to $172,980 USD / year
For a GS-13 position you must have served 52 weeks at the GS-12 · The grade may have been in any occupation, but must have been held in the Federal service
Added 3 mins ago
VH
Registered Nurse- Regional Nursing Officer
Veterans Health Administration
Location Negotiable After Selection
- $221,871 to $228,000 USD / year
Provides professional nursing oversight and support for performance appraisal review, development and revision of functional statements, and evaluation of practice for HSA nursing personnel…
Added 3 mins ago
VH
Inpatient Mental Health Registered Nurse
Veterans Health Administration
San Diego, CA
- $103,980 to $188,494 USD / year
Tour of Duty: Night Shift, 1930-0800
Added 3 mins ago
CN
Child and Youth Program Direct Hiring Event - November 17, 2026
Commander, Navy Installations Command
Bangor, WA · Bremerton, WA
- $19 to $35 USD / hour
Must have one of the following to be considered for this position: · Must possess maturity and judgment and be capable of handling emergencies
Added 3 mins ago
VH
Nurse Practitioner (CNP)/Pain Management Provider
Veterans Health Administration
Tomah, WI
- $123,399 to $188,733 USD / year
Added 3 mins ago
Lab Supervisor
Intermountain Central Laboratory
United States
Performs Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development.
Added 5 mins ago
VH
Physician Assistant - Chronic Pain
Veterans Health Administration
Tomah, WI
- $116,042 to $169,517 USD / year
…is provided. He/she is administratively responsible to the Associate Chief of Staff for Medicine Service. The incumbent follows directives according to the standards of…
Added 5 mins ago
VH
Chief Nurse Acute Care
Veterans Health Administration
Augusta, GA
- $143,163 to $190,397 USD / year
…administrative operations within nursing as directed by the Deputy Associate Director for Patient Care Services…
Added 5 mins ago
VH
Registered Nurse - Post Anesthesia Care Unit (PACU)
Veterans Health Administration
Chicago, IL
- $80,018 to $149,392 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 5 mins ago
VH
Chief Nurse SCI
Veterans Health Administration
Augusta, GA
- $143,163 to $190,397 USD / year
…administrative operations within nursing as directed by the Deputy Associate Director for Patient Care Services…
Added 7 mins ago
VH
Diagnostic Radiologic Technologist
Veterans Health Administration
Auburn, WA
- $61,751 to $110,120 USD / year
Participate equally in on-call and holiday schedule rotations, providing adequate and essential hospital coverage, 24 hours per day/7 days per week
Added 7 mins ago
VH
Nurse Manager - Ambulatory Care (PACT)
Veterans Health Administration
Brownwood, TX
- $113,168 to $186,011 USD / year
…direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. Functions as a role model, educator, practitioner, and…
Added 7 mins ago
VH
Registered Nurse - Outpatient Mental Health
Veterans Health Administration
Idaho Falls, ID
- $72,581 to $130,670 USD / year
Provides psychosocial support, assists with problem solving and development of coping skills, and supports the Veteran's personal goals for recovery.
Added 7 mins ago
VH
Registered Nurse - Patient Aligned Care Team Coordinator
Veterans Health Administration
Tulsa, OK
- $82,817 to $149,876 USD / year
Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.
Added 7 mins ago
NS
Data Scientist Development Program (DSDP) - Entry to Expert Level
National Security Agency/Central Security Service
Fort Meade, MD
- $87,362 to $197,200 USD / year
Entry is with an Associate's degree plus 2 years of relevant experience, or a Bachelor's degree and no experience, or a Master's degree and no experience. Relevant experience must be in one…
Added 10 mins ago
VH
Health Technician (Audiology)
Veterans Health Administration
Durham, NC
- $47,418 to $68,502 USD / year
Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the…
Added 10 mins ago
VH
Pharmacy Technician (Procurement/Inventory)
Veterans Health Administration
Iowa City, IA
- $61,722 to $80,243 USD / year
Added 10 mins ago
VH
Pharmacy Technician (Procurement/Inventory)
Veterans Health Administration
Iowa City, IA
- $61,722 to $80,243 USD / year
Added 10 mins ago
VH
SUPERVISORY MEDICAL SUPPORT ASSISTANT
Veterans Health Administration
Fort Wayne, IN
- $57,811 to $75,151 USD / year
Education: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State of territorial-level Board of Department of Education
Added 10 mins ago
VH
Registered Nurse - Infection Preventionist
Veterans Health Administration
Bath, NY
- $74,106 to $129,998 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 10 mins ago
VH
Registered Nurse-House Supervisor
Veterans Health Administration
Fayetteville, AR
- $72,303 to $148,932 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 10 mins ago
VH
Supervisory Diagnostic Radiologic Technologist
Veterans Health Administration
Fayetteville, NC
- $99,893 to $129,854 USD / year
Work Schedule: Mon - Fri (4:00p - Midnight with some rotating shifts
Added 10 mins ago
VH
Registered Nurse - Patient Safety Manager
Veterans Health Administration
Canandaigua, NY
- $74,106 to $129,998 USD / year
…and innovative approaches to improve patient safety program development within the VA Healthcare…

Closed listing

Chestnut Restaurants

Restaurant General Manager

Connellsville, PA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: May 12, 2025

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Original job description

Archived listing. The details below describe a past opening.

Supervisor's Title Area Coach (AC)

Directly Supervises Associate General Managers / Shift Managers / Hourly Crew

Basic Purpose and Objectives of the Position

The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include:

Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising financial control to meet the restaurant profit margin targets
Selecting, training, developing and motivating employees

The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.

Principle Accountabilities

Customer Satisfaction/Product Quality

Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.

Financial

Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.

Operations

Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards
Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
Oversees development and revision of weekly management and crew schedules.

Human Resources

Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
Learning Zone planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations.

Success Measures

Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, ICOS and controllables
PRC results and OSAT scores
Learning Zone certification levels, crew turnover and staffing levels

Qualifications

Knowledge and Skill Requirements

Delivers Excellence in Customer Service

Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.

Team Leadership

Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.

Business Savvy

Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.

Team Development

Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.

Restaurant Operations

Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.

Educational Attainment/Experience Requirements

High school diploma or GED.

Supervisory experience in either a food service or retail environment

Demonstrates ability to maintain financial controls and coach and train hourly employees.

Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Disclaimer

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

About employer

More about this job

Skills

Customer service
Food handling
Financial jurisdiction
Motivate employees
Food safety standards
Sales
Food preparation
Order picking
Performance management
Employee relations
Customer experience
Team leadership
Food safety principles
Troubleshooting
Food service operations

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Work requirements

Jobs in the United States