Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 mins ago
P
Full Charge Bookkeeper
PrideStaff
San Rafael, CA
- $30 to $35 USD / hour
Industry: Real Estate Development, Property Management & Commercial Operations Compensation: $30.00 – $35.00/hour (commensurate with experience and Marin County market standards)
Added 3 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
EDMOND, OK
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 9 mins ago
TC
Testing & Commission Tech I
TRC Companies, Inc.
Atlanta, GA
- $23 to $39.9 USD / hour
TRC is seeking a skilled and motivated Technician to support our Transmission and Distribution substation operations. This role plays a critical part in ensuring system reliability, safety,…
Added 11 mins ago
Clinic Nurse
Vivent Health
Milwaukee, WI
Assist in planning, managing and coordinating patient flow in clinic areas and day-to-day operations of the clinic.
Added 12 mins ago
Integrated Participant Solutions Analytics Intern
Ascension Health
Saint Louis, MO
+ Schedule: Day Shift | Full-time | Temporary
Added 23 mins ago
Demand Forecasting Associate Consultant
ZS
South San Francisco, CA
Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship
Added 32 mins ago
Clinical Imaging Analyst I
Yale New Haven Health
New London, CT
…policies, procedures, and constraints of the clinical or business operations. In depth and precise investigation and documentation of operational specifications and application…
Added 35 mins ago
O
Senior SQL Data Engineer
OpenDataJobs
Remote, United States
- $150,000 to $170,000 USD / year
Peregrine Advisors is a rapidly growing AI and data innovation hub helping government solve hard problems and deliver better outcomes. We work across the full lifecycle - from strategy and…
Added 35 mins ago
O
SQL Data Engineer
OpenDataJobs
Remote, United States
- $120,000 to $140,000 USD / year
Peregrine Advisors is a rapidly growing AI and data innovation hub helping government solve hard problems and deliver better outcomes. We work across the full lifecycle - from strategy and…
Added 35 mins ago
O
Associate DevSecOps Engineer (Python, CI/CD)
OpenDataJobs
Remote, United States
- $80,000 to $95,000 USD / year
Peregrine Advisors is a rapidly growing AI and data innovation hub helping government solve hard problems and deliver better outcomes. We work across the full lifecycle - from strategy and…
Added 39 mins ago
FE
Virtual - Energy Auditor I
Franklin Energy Serv
Denver, CO
- $24 to $27 USD / hour
In advance of appointments, review and analyze data, including online building site information, energy usage and customer-reported information and images, then determine preliminary…
Added 39 mins ago
BI
Associate Operations Analyst
Broadridge Investor Comm Solutions Inc
Edgewood, NY
- $24 to $27 USD / hour
This role is considered hybrid, which means you’ll be assigned to our Edgewood, NY office and given the flexibility to work remotely 3 days per week
Added 41 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
EDMOND, OK
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 50 mins ago
G
Data Scientist Senior Consultant
Guidehouse
CHANTILLY, VA
- $113,000 to $188,000 USD / year
M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational…
Added 50 mins ago
Associate Director, Sales Operations - Sales Strategy
Wolters Kluwer
Richmond, VA
The Associate Director, Sales Strategy is a strategic leader responsible for driving revenue growth in an FCC business unit (CT Corporation or Compliance Solutions) through the development…
Added 53 mins ago
Pharmacy Technician-Mays Landing, NJ
Albertsons Companies
MAYS LANDING, NJ · Mays Landing, NJ
…pharmacist. You assist with processing prescriptions, entering data, and preparing medications within regulatory guidelines. Customer interaction is a regular part of the role, whether…
Added 54 mins ago
PH
Operations Manager
PDS Health
Henderson, NV
- $29.5 to $39.75 USD / hour
Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance
Added 1 hour ago
Q
Warehouse Associate
QXO
Sun Valley, CA
- $23.52 to $27.6 USD / hour
As a Warehouse Associate at QXO, you’ll support daily warehouse and yard operations by safely handling, organizing, and preparing building materials for customers and deliveries. You’ll…
Added 1 hour ago
AI Server Configuration Tech
Sprout
Garland, TX
…efficient end-to-end IT asset disposition (ITAD) with a focus on data bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations…
Added 1 hour ago
Inside Sales Coordinator
YBI Recruiting
Olathe, KS
IFP Motion Solutions Inc. is a growing motion control company based in Cedar Rapids, Iowa, with operations in 13 states. All locations work together to provide a range of services including…
Added 1 hour ago
Histotechnician
Labcorp
Portland, OR
…decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s…
Added 1 hour ago
Associate Account Manager III - Large Group Sales
Kaiser Permanente
Portland, OR
…including collaborating with peers across teams to support data collection and assisting with team communications with customers, consultants, brokers, and/or channel partners. Thinks…
Added 1 hour ago
WS
Food & Consumables Coach
Wal-Mart Stores East, LP
VA
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 1 hour ago
WS
(USA) Stocking 1 Coach, Non-Complex, Management
Wal-Mart Stores East, LP
AL
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 1 hour ago
WS
(USA) Overnight Stocking Coach
Wal-Mart Stores East, LP
FL
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…

Closed listing

Chestnut Restaurants

Restaurant General Manager

Reading, PA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: May 12, 2025

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Supervisor's Title Area Coach (AC)

Directly Supervises Associate General Managers / Shift Managers / Hourly Crew

Basic Purpose and Objectives of the Position

The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include:

Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising financial control to meet the restaurant profit margin targets
Selecting, training, developing and motivating employees

The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.

Principle Accountabilities

Customer Satisfaction/Product Quality

Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.

Financial

Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.

Operations

Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards
Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
Oversees development and revision of weekly management and crew schedules.

Human Resources

Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
Learning Zone planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations.

Success Measures

Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, ICOS and controllables
PRC results and OSAT scores
Learning Zone certification levels, crew turnover and staffing levels

Qualifications

Knowledge and Skill Requirements

Delivers Excellence in Customer Service

Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.

Team Leadership

Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.

Business Savvy

Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.

Team Development

Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and "walking the talk". Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.

Restaurant Operations

Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.

Educational Attainment/Experience Requirements

High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrates ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Disclaimer

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

About employer

More about this job

Skills

Customer service
Food handling
Financial jurisdiction
Motivate employees
Food safety standards
Sales
Food preparation
Order picking
Performance management
Employee relations
Customer experience
Team leadership
Food safety principles
Troubleshooting
Food service operations

Report this job

Work requirements

Jobs in the United States