FWS Student Financial Services Assistant

Position Title: Student Financial Services Assistant Department: Student Financial Services Location: St. Joseph Hall (SJH) 147, First Floor, North Wing Supervisor: Christina Husbands

Job Description

The Student Financial Services Assistant provides administrative and customer service support to the Student Financial Services Office. Responsibilities include:

• Maintaining office files and distributing mail and faxes.
• Assistingwith the preparation and mailing of financial aid award offers.
• Supporting the administration of the Federal Work-Study Program.
• Archiving student files in the filing room.
• Maintaining office supply inventory and assisting with supply orders.
• Updating and maintaining the Financial Aid bulletin board.
• Providing excellent customer service to students, families, faculty, and staff.
• Working both independently and collaboratively to complete assigned tasks.
• Performing other duties as assigned.

Qualifications

Candidates should possess:

• At least one year of experience in a fast-paced office or customer service environment.
• Strong organizational, time management, and multitasking skills.
• Proficiency with technology and the ability to learn office systems.
• The ability to maintain the highest level of confidentiality.