Assistant Retail Store Manager - Traverse City

Position: Assistant Retail Store Manager - Facilities Location: Traverse City, MI Summary of Position: To provide overall support to the Retail Store Manager. Summary of Duties: As with any job, other duties may be assigned as appropriate. - Assists with the training of staff by reviewing and revising orientation to products and sales training materials; assists with delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training. - Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor. - Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. - Promotes sales by demonstrating merchandise and products to customers. - Provides information, identifying and investigating customer complaints and service suggestions. - Maintains professional and technical knowledge by attending internal workshops. - Contributes to team effort by accomplishing related results as needed. - Maintains store organization for efficient opening and closing. - Leadership, management and accountability over retail staff - Manages all cleaning and housekeeping throughout the store, both regularly and as required. - Performs necessary maintenance around the retail store and/or connects with the required vendors to ensure maintenance is handled in a timely manner. - Maintains parking areas, including problem-solving issues that arise and paying fees as needed. - Maintains all equipment throughout the store to ensure proper functioning, such as the ice machine, dishwasher, walk-in fridge, freezer, etc. **Essential Job Duties: ** To assist the Retail Manager as directed in accomplishing operational and customer service-oriented tasks and responsibilities. Take ownership, responsibility and to be accountable. Continuous enforcement of Cherry Republic customer service expectations through example. Strong desire to provide quality customer service with a positive attitude. Non-Essential Job Duties: Pitching in where needed in preparing the property for each season (raking, shoveling, sweeping, and operating lite equipment). Ability to be on feet for more than 75% during any given shift with 25% of the time performing other tasks (i.e., stationary position at computer). Willingness to provide manual labor as needed with the ability to lift 50 lbs. Promote a positive work atmosphere while working as part of a team to continually improve Cherry Republic as a "must see" part of Northern Michigan. Supervisory Responsibilities: Serve as lead person for retail staff when Manager is not available. Assists with recruitment of staff, training, scheduling, inventory as needed. Not to be constrained by a desk as this position has you up and moving and interacting with staff and customers. Skills You Need: Excellent communicator, organized, ability to sell to a customer's needs, able to delegate responsibilities and follow through to ensure tasks are completed and goals are met or exceeded. A self-starter who can anticipate the needs of the company and Retail Store Manager. Results driven! Qualifications for Your Job: To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability you are requi