Jobs in the United States

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Added 3 mins ago
Maintenance Manager (Healthcare)
The Recovery Village
Roswell, GA
We are seeking an experienced Plant Operations Manager to join our team in Roswell, GA.
Added 3 mins ago
TR
(PSS) Peer Support Specialist- Part Time
The Recovery Village
Salem, OR
- Part-time
This position supports one of the trusted behavioral health programs within the Advanced Recovery Systems family. Advanced Recovery Systems is the parent organization of The Recovery…
Added 3 mins ago
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Behavioral Health Technician Supervisor
The Recovery Village
Houston, TX
- $22 USD / hour
This position supports one of the trusted behavioral health programs within the Advanced Recovery Systems family. Advanced Recovery Systems is the parent organization of Promises Behavioral…
Added 3 mins ago
Maintenance Technician (Healthcare)
The Recovery Village
Lewisville, TX
This position supports one of the trusted behavioral health programs within the Advanced Recovery Systems family. Advanced Recovery Systems is the parent organization of Promises Behavioral…
Added 4 mins ago
E
Maintenance Specialist
Engen
Agoura Hills, CA
- $20 to $24 USD / hour
Troubleshoot and repair issues related to the building, plumbing, electrical, and HVAC systems.
Added 10 mins ago
Financial Services Operations Manager
Cisco Systems, Inc.
Remote, United States
Systems Proficiency: Hands-on operational proficiency with equity administration platforms, specifically Morgan Stanley at Work / Equity Edge Online (EEO) and Workday HRIS integrations.
Added 12 mins ago
Health Technician (Telehealth Clinical) (Advanced)
Veterans Affairs, Veterans Health Administration
The Villages, FL
Added 12 mins ago
Senior Manager, Inventory Management & Purchasing
Teva Pharmaceuticals
Weston, FL
Strong problem solving and issue resolution capabilities, strong program management capabilities and business case analysis skills.
Added 13 mins ago
M
RECORDS TECHNICIAN - 55010413
MyFlorida
CLEARWATER, FL
- $38,043.54 to $49,232.81 USD / year
Type correspondence, organize and maintain filing systems to include records filing, retention and off-site storage, destruction, Public Records requests and Property Inventory Tracking via…
Added 13 mins ago
Data Center Facility Operations Area Director
Meta
Tallahassee, FL
Implement organization-wide processes, standards, tools, and monitoring systems
Added 13 mins ago
Medical Instrument Technician - Hemodialysis
Veterans Affairs, Veterans Health Administration
Tampa, FL
Added 13 mins ago
C
Front Desk Team Member
ChenMed
Orlando, FL
- $14.3 to $20.42 USD / hour
Performs other duties as assigned and modified at manager’s discretion.
Added 13 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Miami, FL · Orlando, FL · St. Petersburg, FL
- $132,500 to $338,300 USD / year
…procurement, and research administration, moving away from legacy systems and fragmented processes toward integrated platforms that can support the pace and complexity of a modern…
Added 15 mins ago
LOSS PREV/CUSTOMER ENGAGEMENT SPEC
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- Respond to activations of Electronic Article Surveillance (EAS) systems
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ChenMed

Front Desk Team Member

Orlando, FL, United States

$14.3 to $20.42 USD / hour

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Job details

Pay: $14.3 to $20.42 USD / hour
Experience: A minimum of 1 year of work experience in a medical clinic or similar environment required
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Facilitator is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.

Other responsibilities may include:

Maintains the confidentiality of patients’ personal information and medical records.
Reviews patients’ personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
Flexible to work evening, weekends and/or holidays as needed

EDUCATION AND EXPERIENCE CRITERIA:

High school diploma or equivalent education required
Graduation from a nationally accredited Medical Assistant program preferred
A minimum of 1 year of work experience in a medical clinic or similar environment required
BLS for Healthcare Providers preferred

PAY RANGE:

$14.3 - $20.42 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE (https://careers.chenmed.com/i/us/en/homerevisited)

Current Contingent Worker please see job aid HERE to apply

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