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Added 2 mins ago
Oil Change Shop Manager - Shop#45 - 5221 South Boulevard
Driven Brands Shared Services LLC
Charlotte, NC
…ask about our opportunities to join the team as an Assistant Manager or…
Added 4 mins ago
Manager, Respiratory Therapy Ambulatory
Vanderbilt University Medical Center
Nashville, TN
…work on and improve a current business process, product or…
Added 4 mins ago
Certified Medical Assistant
Vanderbilt Integrated Providers, LLC
Franklin, TN
Upon graduation from a medical assistant program, assists provider in performing office examinations and procedures. Organizes and managers clinic patient flow. Gathers/documents patient…
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Sarasota, FL
- $16.5 to $25 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 13 mins ago
CM
Customer Service Associate
CRC Management Co., LLC
Bronx, NY
- $17 USD / hour
Customer Service Associates (CSAs) report to a Store Manager and are responsible for the daily duties involved in maintaining high levels of customer service through offering a clean, safe,…
Added 15 mins ago
BAKERY/CLERK
The Kroger Co.
Sumner, WA
A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
Added 16 mins ago
Cashier
The Kroger Co.
Dearborn, MI
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's…
Added 16 mins ago
W
Auto Care Center Service Manager
Walmart
DESTIN, FL
- $20 to $33 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 16 mins ago
Laboratory Assistant
HCA Healthcare
Port St Lucie, FL
…functions under the supervision of the department supervisor, manager or director. They collect specimens, process specimens, submit and monitor specimens submitted to the referral…
Added 17 mins ago
Senior Manager, Inventory Management & Purchasing
Teva Pharmaceuticals
Weston, FL
…effective balance between product availability, working capital, service levels and risk management. This role works across Trade and Operations to convert supplier strategies and customer…
Added 17 mins ago
M
RECORDS TECHNICIAN - 55010413
MyFlorida
CLEARWATER, FL
- $38,043.54 to $49,232.81 USD / year
Performs front desk receptionist coverage and other administrative support tasks as identified by the Office Operations Manager
Added 17 mins ago
Business Development Representative
The Hertz Corporation
Tallahassee, FL
This position is designed as an entry point into Hertz Corporate Sales and offers a clear path for advancement into an Account Manager role.
Added 17 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Tampa, FL
…operations education components for Physician Services - Clinical Service Group. The education program components include coding and Health Information Management (HIM) initiatives. The…
Added 17 mins ago
C
Front Desk Team Member
ChenMed
Orlando, FL
- $14.3 to $20.42 USD / hour
…as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial…
Added 17 mins ago
W
Auto Care Center Service Manager
Walmart
BRANDON, FL
- $20 to $33 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 19 mins ago
Starbucks Barista
The Kroger Co.
Orem, UT
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive…
Added 20 mins ago
LOSS PREV/CUSTOMER ENGAGEMENT SPEC
The Kroger Co.
Las Vegas, NV
Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the…
Added 20 mins ago
Pharmacy Intern
The Kroger Co.
Seattle, WA
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department…
Added 20 mins ago
Pharmacy Intern
The Kroger Co.
Shoreline, WA
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department…
Added 20 mins ago
DELI/CLERK
The Kroger Co.
Columbus, OH
A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
Added 20 mins ago
PHARMACY/PHARMACIST FLOATER (AD)
The Kroger Co.
Houston, TX
Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
Added 21 mins ago
BAKERY/CLERK
The Kroger Co.
Staunton, VA
A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
Added 21 mins ago
Area Coach
Southpaw
Louisville, KY
…establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and…
Added 21 mins ago
Area Coach
Southpaw
Louisville, KY
…establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and…
Added 21 mins ago
Area Coach
Southpaw
Athens, GA
…establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and…

ChenMed

Front Desk Team Member

Orlando, FL, United States

$14.3 to $20.42 USD / hour

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Job details

Pay: $14.3 to $20.42 USD / hour
Experience: A minimum of 1 year of work experience in a medical clinic or similar environment required
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Facilitator is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.

Other responsibilities may include:

Maintains the confidentiality of patients’ personal information and medical records.
Reviews patients’ personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
Flexible to work evening, weekends and/or holidays as needed

EDUCATION AND EXPERIENCE CRITERIA:

High school diploma or equivalent education required
Graduation from a nationally accredited Medical Assistant program preferred
A minimum of 1 year of work experience in a medical clinic or similar environment required
BLS for Healthcare Providers preferred

PAY RANGE:

$14.3 - $20.42 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE (https://careers.chenmed.com/i/us/en/homerevisited)

Current Contingent Worker please see job aid HERE to apply

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