Jobs in the United States

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Added 5 mins ago
Physical Therapist Asst - Restorative
Spartanburg Regional Healthcare System
Spartanburg, SC
The Physical Therapist Assistant provides direct patient care services under the supervision of a Physical Therapist and understands treatment plan and procedure modifications. The Physical…
Added 6 mins ago
Nursing Assistant - Med/Surg (Day and Evening Shifts)
Essentia Health
Brainerd, MN
As a Nursing Assistant, you are responsible for providing direct care to patients and serving the needs of patients in a manner conducive to their safety and comfort, under the direct…
Added 6 mins ago
Nursing Assistant - Med/Surg (Night Shifts)
Essentia Health
Brainerd, MN
As a Nursing Assistant, you are responsible for providing direct care to patients and serving the needs of patients in a manner conducive to their safety and comfort, under the direct…
Added 6 mins ago
Nursing Assistant - Med/Surg (Day and Evening Shifts)
Essentia Health
Brainerd, MN
As a Nursing Assistant, you are responsible for providing direct care to patients and serving the needs of patients in a manner conducive to their safety and comfort, under the direct…
Added 6 mins ago
Nursing Assistant - Med/Surg (Day and Night Shifts)
Essentia Health
Brainerd, MN
As a Nursing Assistant, you are responsible for providing direct care to patients and serving the needs of patients in a manner conducive to their safety and comfort, under the direct…
Added 6 mins ago
SO
College Laboratory Asst 2 - Salon Manager Cosmetology
State of Minnesota
Willmar, MN
- $22.27 to $31.12 USD / hour
Working Title: College Laboratory Asst 2 - Salon Manager Cosmetology
Added 6 mins ago
SC
Medical Assistant
Scott County
Shakopee, MN
- $25.9 to $30.46 USD / hour
High school graduation or equivalent; plus, graduate of an accredited Medical Assistant program. The incumbent shall provide a valid driver's license and a reliable means of transportation…
Added 21 mins ago
3 - Shift Lead
Luihn VantEdge Partners LLC
Hendersonville, NC
Opportunities to advance into Assistant or Restaurant General Manager roles
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Luihn VantEdge Partners LLC
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Added 21 mins ago
Assistant Manager
Luihn VantEdge Partners LLC
Scottsdale, AZ
Assistant Manager - Lead, Grow, and Make an Impact with Taco Bell!
Added 21 mins ago
Assistant Manager
Luihn VantEdge Partners LLC
Scottsdale, AZ
Assistant Manager - Lead, Grow, and Make an Impact with Taco Bell!
Added 21 mins ago
Assistant Manager
Luihn VantEdge Partners LLC
Scottsdale, AZ
Assistant Manager - Lead, Grow, and Make an Impact with Taco Bell!
Added 21 mins ago
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Luihn VantEdge Partners LLC
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Added 21 mins ago
Assistant Manager
Luihn VantEdge Partners LLC
Phoenix, AZ
Assistant Manager - Lead, Grow, and Make an Impact with Taco Bell!

ChenMed

Front Desk Team Member

Orlando, FL, United States

$14.3 to $20.42 USD / hour

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Job details

Pay: $14.3 to $20.42 USD / hour
Experience: A minimum of 1 year of work experience in a medical clinic or similar environment required
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Facilitator is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.

Other responsibilities may include:

Maintains the confidentiality of patients’ personal information and medical records.
Reviews patients’ personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
Flexible to work evening, weekends and/or holidays as needed

EDUCATION AND EXPERIENCE CRITERIA:

High school diploma or equivalent education required
Graduation from a nationally accredited Medical Assistant program preferred
A minimum of 1 year of work experience in a medical clinic or similar environment required
BLS for Healthcare Providers preferred

PAY RANGE:

$14.3 - $20.42 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE (https://careers.chenmed.com/i/us/en/homerevisited)

Current Contingent Worker please see job aid HERE to apply

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