Jobs in the United States

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Office Manager
University of Louisiana Monroe
Monroe, LA
To oversee the operations of the CAES Dean’s Office and provide administrative assistant support to the Dean. Independently exercise a high degree of judgment and initiative in determining…
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Mesonet Technician
University of Louisiana Monroe
Monroe, LA
· Accessing Mesonet and complementary databases for use in reports in support of research.
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Control Manager - Consumer & Community Banking - Senior Associate
JPMC page
Plano, TX · Columbus, OH · Jacksonville, FL
As a Sr. Associate Control Manager within the Consumer and Community Banking (CCB) organization, you will play a crucial role in identifying and mitigating compliance and operational risks.…
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Marketing Associate – Product Marketing Associate
JPMC page
Wilmington, DE · Columbus, OH
The Product Marketing Associate supports the development, execution, and optimization of integrated marketing campaigns that drive awareness, engagement, and adoption of key Business…
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Leasing Consultant
Bozzuto
SAN FRANCISCO, CA · San Francisco, CA
As a Leasing Consultant (Sales & Marketing Associate), your primary responsibilities include:
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Junior Accountant
Good Greek Moving & Storage
West Palm Beach, FL
Support month-end and year-end close processes
Added 1 min ago
Registered Nurse, RN, FT, Nights
MHM Support Services
United States
Required: Basic Life Support (BLS) certification through the American Heart Association, or completion within 30 days of hire.
Added 1 min ago
Physical Therapy Assistant - FT Outpatient Therapy (Ardmore, OK)
MHM Support Services
United States
Certifications: Health Care Provider Basic Life Support Certification.
Added 1 min ago
MS
Medical Technologist/Medical Lab Technician, Full Time-Nights
MHM Support Services
United States
- Full-time
We take pride in our work, support one another, and strive for the best patient care possible. If you’re ready to lead with purpose and join a team that feels like home, Mercy Washington…
Added 1 min ago
DA
HVAC Service Technician l
Daikin Applied Americas Inc
Charlotte, NC
- $20.8 to $33.27 USD / hour
Associate’s degree or technical school with an HVAC certificate (preferred)
Added 1 min ago
Maintenance Assoc Technician - 3rd shift - Reynoldsburg
Bath & Body Works
Reynoldsburg, OH
The Associate Maintenance Technician will work in collaboration with engineering professionals, construction professionals, DC Operations and brand leadership in order to support both…
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Dev DC Manager
Bath & Body Works
Columbus, OH
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 1 min ago
Dishwasher - Cava - Boston Logan Airport
Paradies Lagardere Default
East Boston, MA
The Utility associate is responsible for restocking retail and kiosk's locations, transporting product from shared kitchens to
Added 1 min ago
Assistant Store Manager
Community Choice Financial Family of Brands
Waycross, GA
To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of…
Added 1 min ago
Assistant Store Manager
Community Choice Financial Family of Brands
Greenville, SC
To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of…
Added 1 min ago
IG
TOC Analyst
Insight Global
Groton, CT
- From $57 USD / hour
Microsoft Certified: Security Operations Analyst Associate
Added 1 min ago
Assistant Store Manager
Community Choice Financial Family of Brands
Rincon, GA
To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of…
Added 1 min ago
Assistant Store Manager
Community Choice Financial Family of Brands
Memphis, TN
To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of…
Added 1 min ago
Special Education Paraprofessional III - STAR Academy - 2026/2027 SY
Avondale Elementary School District
Avondale, AZ
To assist and support the teacher(s) in mild, moderate, and/or severe self contained special education classrooms in maintaining appropriate classroom activities and environment in order…
Added 1 min ago
Special Education Paraprofessional III - Avondale Middle School - 2026/2027 SY
Avondale Elementary School District
Avondale, AZ
To assist and support the teacher(s) in mild, moderate, and/or severe self contained special education classrooms in maintaining appropriate classroom activities and environment in order…
Added 1 min ago
Cross Categorical Special Education Paraprofessional - 1.0 FTE - PRIDE Program
Appleton Area School District
Appleton, WI
The Special Education Paraprofessional works directly with students with disabilities to support their academic learning, behavior, physical needs, and daily care. In collaboration with…
Added 2 mins ago
Site EHS Coordinator
Baltimore Aircoil Company
Dayton, TN
Support the development, implementation, and maintenance of site EHS programs, procedures, and work instructions.
Added 2 mins ago
HRIS Analyst
HEICO
Hollywood, FL
…systems operate efficiently, data remains accurate, and processes support the organization’s…
Added 2 mins ago
Staff UX Designer
Synergis
Atlanta, GA
We are seeking experienced Staff UX Designers / Product Designers to support high-impact digital transformation initiatives within a large, enterprise retail organization.
Added 2 mins ago
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Associate, Ticket Operations and Fulfillment
TicketManager
Mesa, AZ
- $19 to $21 USD / hour
The Associate, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end‑to‑end configuration, maintenance,…

ChenMed

Associate Supervisor, Referals

Richmond, VA, United States

$45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position.

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Job details

Pay: $45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position.
Posting language: English
Posted: Nov 9, 2026

Original job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Supervisor, Referrals is a developing operational leader who supports the day-to-day referral operations and management of an assigned team of Care Coordinators and Lead, Care Coordinators under the guidance of a Referral Team Leadership. Applies growing knowledge of referral operations to assist in ensuring quality referral processing, team productivity, and adherence to organizational standards. This role is designed for experienced referral professionals who are actively building their leadership capabilities.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Supports the day-to-day referral operations and supervision of an assigned team of Care Coordinators and Lead Care Coordinators under guidance to ensure quality referral management and an exceptional patient experience. Assists in providing day-to-day leadership and guidance to assigned team, including onboarding support, work assignments, coaching, performance monitoring and feedback, and team engagement.
Participates in evaluating staff performance and contributes input toward development plans in collaboration with and subject to approval by leadership to enhance team productivity and retention.
Participates in regular leadership rounding, facilitates structured coaching sessions, and promotion of a culture of accountability, empowerment, and service excellence.
Assists in overseeing and directing the daily operations of the assigned team, ensuring adherence to Center Playbook standards and Referral operating procedures under guidance.
Responds to escalated patient concerns with established service recovery guidelines. Supports team members in applying communication and service standards through coaching.
Monitors operational metrics, identifies variances, and implements corrective actions with oversight of leadership.
Monitors referral reports, workflows, and productivity for all assigned team members, benchmarking against expected targets. Distributes reports to team members and facilitates discussion of results under direction. Identifies when coaching and/or re-training is necessary and escalates recommendations to leadership for review and action planning.
Conducts regular quality audits of team performance and processes and engages in constructive feedback conversations with team members to identify improvement opportunities as directed.
Monitors daily staff assignments to ensure work is adequately and appropriately distributed and prioritized to meet productivity and quality expectations.
Facilitates team huddles, meetings and trainings. Trains, coaches, and educates team members on processes, procedures, and practices. Escalates training gaps or recurring knowledge deficiencies to leadership.
Applies referral policies and procedures in a consistent and timely manner. Communicates policy changes and new process updates as directed by leadership.
Contributes to process improvement initiatives and proves development in support of organizational standards and strategies.
Performs other duties as assigned and modified at supervisor’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Intermediate-level business and operational acumen, with the ability to interpret data and make informed, independent decisions and recommendations
Knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
Experience processing value-based Medicare Advantage referrals and diagnostics; in-depth knowledge of referral processes
Knowledge and experience as a lead team resource; strong coaching and mentoring skills
Demonstrated ability to lead, influence, and develop others in a fast-paced healthcare environment
Excellent critical reasoning, problem-solving, and risk-assessment skills to address operational challenges
Strong communication and relationship-building abilities for interactions with patients, staff, leaders, and external partners
Ability to recognize when issues require escalation to supervisory leadership for resolution
Ability to manage multiple priorities, navigate ambiguity, and set direction for the team with minimal supervision
Strong problem solving, time management, organizational, and analytical skills
Ability to build strong internal and external relationships with cross-functional teams
High level of integrity, dependability, and reliability
Ability to manage change and align with our mission to provide VIP and quality service
Ability to exercise independent judgment
Ability to work in a Center a minimum of four days per week
Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint, and Outlook; competent in other systems required for the position
Ability and willingness to travel locally, regionally and/or nationally, up to 80% of the time; flexible to work evening, weekends and/or holidays as needed
Spoken and written fluency in English; bilingual preferred
This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

BA/BS degree in Business, Healthcare Administration or related field required OR additional relevant experience above the minimum may be considered in lieu of the required education on a year-for-year basis
A minimum of 3 years of referral experience in a healthcare setting required; with demonstrated experience serving in leadership capacity, mentor, senior team member, or informal team resource. Prior supervisory experience preferred, but not required
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors required
Healthcare experience within the Medicare Advantage population strongly preferred
Experience working with large data sets and analyzing data to make decisions and improve performance
This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

$45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

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More about this job

Skills

Team leadership
Leadership
Coaching
Communication skills
Identify process improvements
Process improvement
Manage quantitative data
Problem solving
Hazard assessment
Relationship building
Time management
Analytical skills
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Bilingualism
Valid driver's licence

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