Jobs in the United States

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EC
Job Developer EARN WIOA
Eckerd Connects
Philadelphia, PA
- $25 USD / hour
Public Service Loan Forgiveness (PSLF) Eligible Employer
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EC
Job Matcher
Eckerd Connects
Philadelphia, PA
- $25 USD / hour
Public Service Loan Forgiveness (PSLF) Eligible Employer
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SUPERVISOR DIETARY (FULL TIME VARIED)
UHS
LAS VEGAS, NV
- Full-time
Responsible for directing and supervision of food service employees to ensure all duties, including food production and sanitation requirements, are completed in a timely manner, according…
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Financial Center Associate (Teller) - Elizabethville, PA
Mid Penn Bank - Millersburg Branch
Elizabethville, PA
The Financial Center Associate is responsible for performing a variety of duties to support the daily financial center activities of a community bank while adhering to corporate, regulatory…
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Clinic Care Coordinator
Samaritan Health Services
Corvallis, OR
Associate's degree or successful completion of a technical program, plus a Registered or Certified Medical Assistant and two (2) years’ experience in a healthcare setting.
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Office Manager
University of Louisiana Monroe
Monroe, LA
personnel records. In addition to service to the Dean of the college, the
Added 1 min ago
Registered Nurse, RN, FT, Nights
MHM Support Services
United States
…in a manner consistent with our mission, values, and Mercy service…
Added 1 min ago
MS
Medical Technologist/Medical Lab Technician, Full Time-Nights
MHM Support Services
United States
- Full-time
…in a manner consistent with our mission, values, and Mercy Service…
Added 1 min ago
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Head of US Commercial Sales Training & Development - AA
AbbVie
Irvine, CA
- $182,000 to $346,000 USD / year
Added 1 min ago
DA
HVAC Service Technician l
Daikin Applied Americas Inc
Charlotte, NC
- $20.8 to $33.27 USD / hour
Daikin Applied is seeking a full-time HVAC Service Technician I. You’ll have the opportunity to work on all types of commercial and industrial equipment and cutting-edge technologies.…
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Dishwasher - Cava - Boston Logan Airport
Paradies Lagardere Default
East Boston, MA
The Utility associate is responsible for restocking retail and kiosk's locations, transporting product from shared kitchens to
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Assistant Store Manager
Community Choice Financial Family of Brands
Waycross, GA
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
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Assistant Store Manager
Community Choice Financial Family of Brands
Greenville, SC
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
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TOC Analyst
Insight Global
Groton, CT
- From $57 USD / hour
Microsoft Certified: Security Operations Analyst Associate
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Assistant Store Manager
Community Choice Financial Family of Brands
Rincon, GA
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
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Assistant Store Manager
Community Choice Financial Family of Brands
Memphis, TN
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 1 min ago
Special Education Paraprofessional III - STAR Academy - 2026/2027 SY
Avondale Elementary School District
Avondale, AZ
2. Successful completion Para Educator assessment, 60 college credits (100 level or higher), or an Associate's degree
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Special Education Paraprofessional III - Avondale Middle School - 2026/2027 SY
Avondale Elementary School District
Avondale, AZ
2. Successful completion Para Educator assessment, 60 college credits (100 level or higher), or an Associate's degree
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Associate, Ticket Operations and Fulfillment
TicketManager
Mesa, AZ
- $19 to $21 USD / hour
The Associate, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end‑to‑end configuration, maintenance,…
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HO
Retail Sales Associate (21+)
Holiday Oil
American Fork, UT
- $15 to $17 USD / hour
We are seeking a friendly and reliable Sales Associate to join our team. In this role, you will assist customers with purchases, operate the cash register, restock merchandise, and maintain…
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Sales Leader
Express
Gilroy, CA
- $19.25 to $26.35 USD / hour
Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
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HO
Retail Sales Associate (21+)
Holiday Oil
Lake Point, UT
- $15 to $17 USD / hour
We are seeking a friendly and reliable Sales Associate to join our team. In this role, you will assist customers with purchases, operate the cash register, restock merchandise, and maintain…
Added 2 mins ago
HO
Retail Sales Associate (21+)
Holiday Oil
Herriman, UT
- $15 to $17 USD / hour
We are seeking a friendly and reliable Sales Associate to join our team. In this role, you will assist customers with purchases, operate the cash register, restock merchandise, and maintain…
Added 2 mins ago
HO
Retail Sales Associate (21+)
Holiday Oil
South Jordan, UT
- $15 to $17 USD / hour
We are seeking a friendly and reliable Sales Associate to join our team. In this role, you will assist customers with purchases, operate the cash register, restock merchandise, and maintain…
Added 2 mins ago
HO
Retail Sales Associate
Holiday Oil
Eagle Mountain, UT
- $15 to $17 USD / hour
We are seeking a friendly and reliable Sales Associate to join our team. In this role, you will assist customers with purchases, operate the cash register, restock merchandise, and maintain…

ChenMed

Associate Supervisor, Referals

Richmond, VA, United States

$45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position.

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Job details

Pay: $45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position.
Posting language: English
Posted: Nov 9, 2026

Original job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Supervisor, Referrals is a developing operational leader who supports the day-to-day referral operations and management of an assigned team of Care Coordinators and Lead, Care Coordinators under the guidance of a Referral Team Leadership. Applies growing knowledge of referral operations to assist in ensuring quality referral processing, team productivity, and adherence to organizational standards. This role is designed for experienced referral professionals who are actively building their leadership capabilities.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Supports the day-to-day referral operations and supervision of an assigned team of Care Coordinators and Lead Care Coordinators under guidance to ensure quality referral management and an exceptional patient experience. Assists in providing day-to-day leadership and guidance to assigned team, including onboarding support, work assignments, coaching, performance monitoring and feedback, and team engagement.
Participates in evaluating staff performance and contributes input toward development plans in collaboration with and subject to approval by leadership to enhance team productivity and retention.
Participates in regular leadership rounding, facilitates structured coaching sessions, and promotion of a culture of accountability, empowerment, and service excellence.
Assists in overseeing and directing the daily operations of the assigned team, ensuring adherence to Center Playbook standards and Referral operating procedures under guidance.
Responds to escalated patient concerns with established service recovery guidelines. Supports team members in applying communication and service standards through coaching.
Monitors operational metrics, identifies variances, and implements corrective actions with oversight of leadership.
Monitors referral reports, workflows, and productivity for all assigned team members, benchmarking against expected targets. Distributes reports to team members and facilitates discussion of results under direction. Identifies when coaching and/or re-training is necessary and escalates recommendations to leadership for review and action planning.
Conducts regular quality audits of team performance and processes and engages in constructive feedback conversations with team members to identify improvement opportunities as directed.
Monitors daily staff assignments to ensure work is adequately and appropriately distributed and prioritized to meet productivity and quality expectations.
Facilitates team huddles, meetings and trainings. Trains, coaches, and educates team members on processes, procedures, and practices. Escalates training gaps or recurring knowledge deficiencies to leadership.
Applies referral policies and procedures in a consistent and timely manner. Communicates policy changes and new process updates as directed by leadership.
Contributes to process improvement initiatives and proves development in support of organizational standards and strategies.
Performs other duties as assigned and modified at supervisor’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Intermediate-level business and operational acumen, with the ability to interpret data and make informed, independent decisions and recommendations
Knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
Experience processing value-based Medicare Advantage referrals and diagnostics; in-depth knowledge of referral processes
Knowledge and experience as a lead team resource; strong coaching and mentoring skills
Demonstrated ability to lead, influence, and develop others in a fast-paced healthcare environment
Excellent critical reasoning, problem-solving, and risk-assessment skills to address operational challenges
Strong communication and relationship-building abilities for interactions with patients, staff, leaders, and external partners
Ability to recognize when issues require escalation to supervisory leadership for resolution
Ability to manage multiple priorities, navigate ambiguity, and set direction for the team with minimal supervision
Strong problem solving, time management, organizational, and analytical skills
Ability to build strong internal and external relationships with cross-functional teams
High level of integrity, dependability, and reliability
Ability to manage change and align with our mission to provide VIP and quality service
Ability to exercise independent judgment
Ability to work in a Center a minimum of four days per week
Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint, and Outlook; competent in other systems required for the position
Ability and willingness to travel locally, regionally and/or nationally, up to 80% of the time; flexible to work evening, weekends and/or holidays as needed
Spoken and written fluency in English; bilingual preferred
This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

BA/BS degree in Business, Healthcare Administration or related field required OR additional relevant experience above the minimum may be considered in lieu of the required education on a year-for-year basis
A minimum of 3 years of referral experience in a healthcare setting required; with demonstrated experience serving in leadership capacity, mentor, senior team member, or informal team resource. Prior supervisory experience preferred, but not required
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors required
Healthcare experience within the Medicare Advantage population strongly preferred
Experience working with large data sets and analyzing data to make decisions and improve performance
This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

$45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

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More about this job

Skills

Team leadership
Leadership
Coaching
Communication skills
Identify process improvements
Process improvement
Manage quantitative data
Problem solving
Hazard assessment
Relationship building
Time management
Analytical skills
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Bilingualism
Valid driver's licence

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